Alfa Romeo
BBC3
Berkeley Homes
Blue Square
Bonne Maman
Budweiser
BT Time Smart
B2E
Guinness
Inscape
Lamy
Lexus
Lion King
Lloyds TSB
Microsoft
Moet and Chandon
Muji
Orange
PPP
TIA
T-Mobile
Virgin One
Background
Alfa Romeo wanted to change the perception of their brand. They wanted to be seen
as a premium brand (like Audi or BMW) and to move away from the notion that their
cars are not well made and prone to rust.
Creative
To change a consumers’ perception of the brand you cannot argue through messaging: to do so is likely to raise their spectre; but you can engender a sense of progress through behaviour. The target was the metropolitan elite. These individualistic souls are attracted to the aesthetics of the brand and like to signal their difference by owning a car that is ‘not a BMW’. Confidence in the consumer comes from a combination of street visibility, driveway visibility and word of mouth. Buying an Alfa (according to the client) is a treat: “seductive muscular aesthetics are combined with the self-indulgence of owning an authentic sporting marque”. The creative was extremely important – a black and red palette was developed and evolved to keep it fresh. Silver cars were featured, as this is the visual language of elite marques like BMW, Mercedes and Audi. However, the most important creative consideration reflected Alfa’s media behaviour.
Solution
Five years ago, Red Cell made the critical decision to concentrate the spend mainly
on premium positions in selected press (notably The Sunday Times) and aimed for
frequency across the year. This led to print taking 60% of Alfa Romeo’s annual ad
spend (vs. 29% for TV), this was supplemented in London with heavy poster activity.
These decisions, although not surprising, were considered bold and were based on
shared beliefs with Alfa management about the importance of behaviour for a
marque that aspires to be premium priced. The visual language used in press and
the symbolic imagery in posters was considered more important than any individual message.
Outcome

These decisions, although made 5 years ago, have been stuck to by Alfa Romeo in
the UK. The measure of success is Alfa’s ability to take share from marques like BMW
and Audi, which has a significant impact on margins. Pan- European source-of-business
analysis shows the UK is the market where Alfa does this best – according to Red Cell.

Elsewhere the marque is seen as a trade-up from mass marques like Ford, Peugeot and Fiat.
Other factors such as competitive set and culture are different market by market, but the big difference in the UK is media behaviour.

Using MediaDNA to provide a Solution
As Julian finishes up by stating:

“These decisions were based on beliefs and good working relationships,
rather than any research matching media brand values and marque values
– and they look easy in retrospect. If we had access to the work of the
mediaDNA consortium it would have given us greater confidence, because
we needed to justify our choice to head office. Investment in media research puts media companies in a stronger position to advise on big investments”.

This is a view that is shared by News International.


If you want to hear more about this or other opportunities please call
Client Sales: 020 7782 7185 email: accountmanagement@newsint.co.uk

Source: Admap