Stewart Purvis: Analysis
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What possibly could have been in the minds of the producers of Liz Kershaw’s show on the BBC’s 6 Music station in 2005?
They announced a competition in which listeners were invited to phone in to try to win a prize. What made this programme idea unique in the history of broadcasting was that there was no way that listeners could win a prize, because all of the callers were members of the production team and their friends, pretending to take part in a competition.
This bizarre concept is one of the six programmes revealed by the BBC in which the corporation’s programme-makers were less than honest with their licence-paying audience.
Unusually, and with some credit to the BBC, the list was thrown up by an internal appeal for evidence of bad practice.
This episode has created one of the most significant moments in the BBC’s history since the Hutton report cost the jobs of a BBC chairman and a BBC director-general.
That is because this harvest of new self-generated problems tells us that something is deeply wrong in the cultures of some of the BBC’s staff and some of its suppliers. Whatever happened to honesty and accuracy?
The BBC Director-General, Mark Thompson, has signalled a change of priority by telling his staff that “if you have a choice between deception and a programme going off the air, let the programme go”. In three decades of broadcasting I have never heard such a clear, and welcome, instruction. It sounds a very different note from the past pressure on staff to avoid “going to black” at all costs.
But it is just a start. The BBC’s culture problem No 1 is that most of the internal attention and training about ethics is focused on the BBC’s journalists and less on other programme-makers.
The person who created a phoney end to a Blue Peter competition was even congratulated, not criticised, by his boss. That is why Mr Thompson, wants all 16,500 programmes and content staff to attend a mandatory training programme to be called “Safeguarding Trust”.
It looks good on an action plan but culture problem No 2 is not so easily solved. That is because it lies outside the BBC, in the independent production sector. These are the very suppliers who Mr Thompson wants to be given more airtime under what he calls “The Window of Creative Competition”.
The problem is that it also provides a window for companies who do not prioritise the BBC’s values as much as the corporation does. The principal focus of some of the biggest is revenue generation from a range of broadcast customers, to meet the targets that the most ambitious ones have agreed with their venture capital and other shareholders.
For them, Mr Thompson plans something rather less ambitious than a mandatory training programme because there is no way that he could enforce one. Instead he talks of a “separate communication programme for independent producers who work with the BBC”.
This is not to cast all independent producers as guilty of the same sort of errors that got the BBC into trouble over the Queen trailer; nor to tarnish them with the “systemic failure” over premium-rate phone competitions that their broadcaster customers are accused of by the media regulator, Ofcom.
It is just that, with an increasingly shifting and casualised workforce, it becomes difficult to create shared corporate values at any one location.
At City University we are trying to do our best to help by running a training course that gives would-be programme-makers a grounding in broadcasting ethics before they get thrown into the hurly-burly of independent production.
But the course is being paid for not by broadcasters or producers but by students taking out loans or by their parents subsidising them.
And our doors are always open to Liz Kershaw’s former producers.
*Stewart Purvis is Professor of Television Journalism at City University, London, and is a former chief executive and editor-in-chief of ITN
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There are two obvious ways that the BBC could stamp out at least this kind of deception from independent programme makers:
One would be for all contracts to state that in the event of any deception of viewers or listeners the programme makers WILL NOT BE PAID, Not at all, not anything, nada.
The other would be an outright ban on all phone-in competitions.
Personally I favour implementing both.
Rosie, Upminster,
"We must never, ever knowingly deceive the public. There is no excuse for deception. If you have a choice between deception and a programme going off air, let the programme go. We will regard deception as a very grave breach of discipline. It will normally lead to dismissal." This is an extract from Mark Thompson's speech to BBC Staff. Sounds great, doesn't it, but whether or not it has any teeth depends, crucially, on how Mr Thompson defines deception.>Would it for example include portraying world affairs as a series of yes/no decisions based exclusively on whichever considerations happen to be in vogue at the time? Or pampering the idea that the application of intellect is a minority pursuit practised by a meddlesome élite intent only on interrupting the path of true social progress? Or giving the impression that all views are equally valuable, whether they be the result of a lifetime's study, or just a repetition of the words of a celebrity on Radio 1? I thought not !
Simon Stephenson, Windermere, UK
BBC newsnight conducted its interview on this crisis with two insiders, Grade and Cox. This is part of its deep seated problem, failure to ask or engage the wider public or cultural critics. Very like the Vatican and its priest abuse, they 'know best', the public is there to 'pray, pay and obey'.
Look where such incestuous cosy insider trading gets you!
T, Oxford, UK
Well done Mr Thompson I aplaude his integrity on this line, I myself have come to preach on the mountain top to my brothers and sisters, Dont phone competition lines, they are a scam. Trust none, ITV appears to succour and encourage more programming time towards this, which just goes to show their stand point. As the saying goes a fool and his money are soon parted, usually at £1.50 per minute apparently.
Peter Hagan, Liverpool, England
As a cynic I have always sneered at these phone-in programmes. Can anyone really believe that when a quiz appears on screen with a choice of three answers, two of which are patently ridiculous, that there is a serious competition in progress? It so obvious that what the programme makers are after is your £1 an entry. Huge profits are generated that are not investigated. It annoys me that the public are so gullible. It's the viewers that need to be educated into the aims of these crooked offers.
John Dunn, Tiverton, Devon
So the "in-crowd" at the BBC, who don't even have to compete for the BBC's income, are somewhat contemptuous of the public they help to milk. Should we be surprised?
Al, Weybridge,
Well honesty didn't do the BBC much good in the Hutton report. As they couldn't beat them the BBC decided to join them(Tony Blair et al.).
A. Robertson, Edinburgh, Scotland
"The BBC Director-General, Mark Thompson, has signalled a change of priority by telling his staff that âif you have a choice between deception and a programme going off the air, let the programme goâ.
Does that then mean that posters who have been denied Service on flagship BBC messageboards, because their questioning of misleading comments carried/forwarded on News and Current Affairs pushing an Agenda which, quite obviously with the DOS attack, they would much rather not answer, can once again enjoy the Right to Free Speech on a service/corporation lavishly funded from the Public Purse, or will "dark forces" feeding off an unsuspecting nation continue to propagandise and push a skewed view of opinion and promote it as fact whenever it is, in Reality, merely a fiction hiding uncomfortable facts?
Such a deception would logically, if we are to believe Mark Thompson, result in the BBC news service going off the air, for such is the Reality/Scandal festering in Auntie Beeb's heart.
amanfromMars, Seventh Heaven , Global Communications HQ
The simple reason the BBC s now in this state is with evidence of lying, cheating and deceiving is quite simply it has been politicised and is now run as the PR department of the Labour party, reporting directly through its chief to his close friend Gordon Brown - and we all know sauce for the goose is sauce for the gander
Bryan Reed, Totland Bay, UK