Steve Hawkes, Retail Correspondent
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The furious blogger left Tesco in no doubt what he thought about its decision to launch a libel action against three outspoken critics in Thailand: “Drop it and you get me back! I will encourage friends and relations to boycott you too!”
Thailand is one of a dozen markets around the world where Tesco is trying to repeat its success in Britain, where it pockets nearly £1 in every £7 spent on the high street.
Criticism has grown, however, as smaller rivals, often family-run operations, wilt under the unrelenting pressure of trying to compete with its giant stores and cut-price convenience shops. Tesco insists that it is in favour of free speech and simply wants to stamp out what it calls highly damaging and inaccurate attacks before they become ingrained on the minds of the most important critics of all – the shoppers.
The retailer believes that if its points are heard, customers will understand its actions and continue to spend their money in its stores. The libel strategy is a risky one, however, as the reaction in internet chat rooms and today’s letter to The Times shows.
But if Tesco can make its critics think twice before speaking out by adopting the role of playground bully, it will feel that it is a strategy worth pursuing.
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I think Tesco's action in Thailand is despicable and I have sent my Tesco card back to Sir Terry Leahy, not just their normal customer services who will no doubt bin the letter.
Pauline Khng, London,
American style laws should apply - break the company up, no business should be so powerful that it can overide local authorities in planning applications with the threat of cost prohibitive legal actions. If you see Tescos breaking bye laws report them, they appear to like dabbling with the law.
wills, Soton, uk
Thesem unstopable giants eat our society alive.
It is all in the interest of our free trade economy....
I think it is a form of suicide of a world society which needs to be protected a little. Better to have many families to have a
job an own income than some rich investors which do not care...
Jay, amsterdam, netherlands
A worrying tactic by Tesco. Quite disgusting really.
Chris de Bazin, Auckland, New Zealand
This latest case of Tesco bullying underlines the reasons behind my ongoing boycott of the store. I hope that more shoppers will do the same. Afterall, 'every little helps'.
Steve Elliott, Bracknell, UK
We haven't shopped at tesco's since they started dirty underpricing the milk and diary market, killing off hundredsof suppliers and home delivery independants. Plus, now all the other independant industries that have fallen by the wayside.
'Big is not beautifull' See whats happened in the USA.
Paul, Cambridge,
I never shop at Tesco. With the money they take they virtually run this country. They are far to powerful and steam roller anything that is seen to stand in their way.
C Fowler, Wakefield, UK
Im not shopping at tesco until they drop this case and neither are any other members of my family. there are plently of other supermarkets in my area
Jackie Brown, Taunton, England