One thing I felt quite ashamed about is a spelling mistake on a passenger notice sign at Heathrow which I noticed. I think it says "Ammendment" or something like that. But there it is, on a big, manufactured sign in immigration which may as well say, "We couldn't care any less."

iain carstairs, bedford, uk

Isn't it strange that nobody has taken REAL responsibility for his debacle?

John, Colchester,

Mike's appointment to this prestigious role reflects his record of delivering customer service at LU. Mike's contribution to the Underground has been phenomenal over the past 18 years in a series of roles. As Chief Operating Officer for the past five years Mike has served the Underground with distinction leading to record levels of performance and recognition from our peers. Mike will be sorely missed

Tim O'Tool, London, UK

"...will be replaced by Mike Brown, currently the chief operating officer at London Underground..."
Great news, London Underground, sooo famous for its duracrete-hard reliability and outstanding customer service. I'm waiting anxiously for the next T5-like disaster.

Erik, London, UK

I wonder how much his payoff will be?

SD, London,

Is LGW really only worth GBP2bn? Surely that's a typo?

johnny, london, uk

And how much was the severance package for this failure that embarrassed the whole of the UK? Clearly, reading between the lines this is a scripted exit negotiated by Bullock to keep his slim chances of re-employment alive. I wonder if his pay packet was lost in the T5 distribution system as well?

G Wheeler, Crewe,

Willie Walsh to the Transport Select Committee that he was responsible for the debacle at T5. He is the only one who still has a job! So, not that responsible then?

David Leslie, Perth, Scotland

About time BAA took some of the responsibility for the debacle. I wonder who thinks up these job titles?

Hamad Lone, London, England

Which is exactly what I dare say has happened, Paul...

Andy, London,

Where do big companies find their managers? They are supposed to be recruted from the top graduates but all they seem to be capable fo doing is thinking up stupid new colour schemes (look at BA's tail fins saga or anyone of the train companies for proof).

Luke, London, UK

Great news !!!

Ian Payne, WALSALL,

BAA is a really badly run business. Until it is broken up and there is real competition within the British aviation industry the company will go from bad to worse.

Beth Williams, Nottinghamshire,

Paul Owen, you are just jealous and ungrateful.

These leaders have done a wonderful job.

Still better news, now BAA and T5 will have a new Brown in the job. Hope he is a high flier...

Which Brown or Willy will leave office first?

john, elmstead, uk

I wonder...if Bullock ever flies from T5 what will his customer care be like......

Chris, Essex, UK

I would like to apply for one of these highly paid jobs. In order to ensure smooth running all they had to do was ensure that their staff were properly trained and they couldn't even do that. Why are the rules different for management than the rest? Basic incompetence equals no job. Easy.

Paul Owen, Birmingham, UK

"combine both roles"; Double the work for some poor mug. Yes, that should solve all the problems.

Bill Peter, Kuala Lumpur, Malaysia