Grainne Gilmore
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My details are on the disc. What does that mean?
You are in danger of becoming a victim of identity fraud if the discs have fallen into the wrong hands. Criminals might try to access your bank account or apply for credit in your name using your personal details
What can I do to protect myself?
The banking information on the disc should not be enough to withdraw money from your account. Banks usually ask for another form of ID or personal identification number before allowing access to an account.
But you should check your bank statements. If you spot unusual activity on your account, you should contact your bank immediately.
The biggest danger, however, is that fraudsters will use your personal details, such as your name and address, to apply for new loans and credit cards in your name. You may not be aware that they are doing this, as they will correspond directly with the loan company or mobile phone operator.
One way to protect yourself against this type of identity fraud is by setting up online credit monitoring. These schemes are run by the three credit reference agencies:
Callcredit (www.Callcredit.co.uk , 0113-244 1555); Experian (www.Experian.co.uk 0870 2416212) and Equifax (www.equifax.co.uk , 0870 010 0583).
Online monitoring - which costs between £30 and £75 a year - means you will be alerted if someone opens an account or takes out a loan in your name.
The cheaper alternative is to order a copy of your credit report regularly. Each report costs about £2 .
Your credit record will not be affected if you ask for copies of your credit record, or ask for your credit record to be monitored online.
You can also register with CIFAS (www.cifas.org.uk ) so that extra checks are carried out on any credit applications made in your name.
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Wow, how do we prove who we are nowadays. My and my wife have had both our NHS data stolen, she has been informed that the dvla have lost her details our child benefit has also been lost. Banks cash point declined me money until i proved who i was (over the phone to their call centre). Gave them the information all of which has entered the fruadsters domain anyway and got my cash, how much easy can you make it for scammers.
Then we have to contend with all the govenment and local council cons and scams. NOT EXACTLY A VOTE WINNER, mr brown
Ian, Sutton, surrey
as far as scam emails are concerned, the answer is simple. Delete them. You know when they are false, when they start Dear Abbey Customer, for example. My bank has never used that kind of nonsensical approach to me. Delete everything, as in everything, that looks half way suspicious. I do it all the time, massive amouts of junk emails find their way into one or other of my mail boxes and all are deleted without a second thought. If it was important, the company would contact me again. No one has yet said they sent me an email and I have not responded.
As far as all else is concerned, Incompetence Rules OK in the government. To quote a certain person, the entire system is Not Fit For Purpose.
Time for a change, but not, please, the equally incompentent bunch on the other side!
Dorothy Davies, Ryde, UK
That link to www.apacs.co.uk doesn't go anywhere useful, just to an 'under construction' site
si, bristol,
I assume that if I sign up for online credit monitoring (c.£75pa) & CIFAS checks (£11.75) I will be able to write these expenses off against any tax demand from HMRC?
Andy, Maidenhead, Berks
Scammers send emails to victims directing them to fraudulent web sites. Their email address and the Web address have a striking similarity to the true addresses. Readers should not take direction from an email to a financial institution's site unless they are certain the web sites are legitimate. Simply by logging into fraudulent sites puts you at risk. Providing your financial details to a fraudulent site sends your life into a nightmare. The financial institutions usually print their web address on the monthly statements or on the back of debit and credit cards. A little caution can save many problems.
Chuck, Florida,
Keep as little as possible in your current account, move sums from the deposit a/c when required, but get a guaranteed overdraft from the bank and if a crook starts to use a credit card the bank will soon squeal if and when the ofverdraft limit is reached.
Pete.London
Pete, london, London, england
Perhaps we should refuse to respond to any Government communication requesting personal or financial information until we can be assured beyond doubt, that the data will be safe. If perhaps we could all be given the financial details of the PM, senior ministers, senior civil servants, so that we can recompense ourselves for ay loss. Of course, we would have to have ID cards to prove that we are citizens in good standing, but the hursle to make a claim ought to be set very low. Remember the joke about the nervous patient and the dentist for which the punchline is ...'now we're not going to hurt each other are we?'
Bill Q, Derby,
There is increasing merit in the idea of abandoning all forms of electronic finance......bring back the old ways!!
stevep, london,
Do you know what? I have spent most of my life sufering at the hands of the Government, who in the 70's were deemed to be my legal parents?!?! Technology & this 'Nanny State' are drawing GREAT BRITAIN to a close. Is this just another ploy for stelth taxes? We are all going to pay in the end to put it right!!!! Northern Rock, Barclays! How can WE trust the System? I await my bank statement. Oh and the speeding offences, penalty charges, council taxes, parking fees, increase in petrol prices. WAKE UP GOVERNMENT, we are NOT AMUSED!!!!!!!!!!!
Jane, Royston, Hertfordshire
I am exceedingly worried by this loss of data since my daughter's birth certificate also went missing two years ago within the child benefit agency . I have two children and the certificates were posted in the same envelope with my application. However, the agency claimed it only ever received my son's certificate. At the time I was concerned about potential identity theft and requested an investigation. However, I was advised that mine was an isolated incident and the agency refused to pursue the matter, leaving me to replace my daughter's certificate. I do now wonder whether some wider theft has taken place.
Mrs C Andrews, Chichester, UK