Giles Coren
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The announcement that Bruce Oldfield has redesigned the staff uniforms at McDonald's seems to me the most futile exercise in turd-polishing since Adolf Hitler looked in the mirror and thought to himself: “Hmm, maybe I'd look better with a little moustache.”
Ever since the world woke up to the obesity, heart disease, cancer, impotence and misery that a fast-food diet inevitably leads to, McDonald's has done everything in its power to deflect attention away from its hamburgers and on to other things.
They tried putting salads on the menu. But the salads turned out, it was said, to have more calories in them than the Big Macs. They tried a general overhaul of outlets in posher areas, dropping the red and yellow and going over to muted charcoal and pastels, hoping to encourage attractive young professionals to “hang out” there, as if it were the Central Perk Café in Friends (“The one in which Rachel balloons to 18 stone and Ross suffers a massive coronary”). But it didn't work.
And now this. They're still going to be selling the products that lie at the heart of Britain and America's very serious obesity crisis, not to mention the litter crisis, the deforestation crisis, the animal welfare crisis and the nasty smell up and down your high street crisis; but they're going to be doing it in black-and-white semi-fitted shirts and fluted skirts. So that's OK, then.
Bruce Oldfield himself even admits that “it was a big challenge to come up with something that would work for a huge range of sizes and shapes”. Yup, that's Mickey D's for you: a huge range of sizes and shapes. Except that we're people, not flat-pack furniture. We're not meant to come in a huge range of sizes and shapes. We're meant to be the size and shape of people. Seems to me the solution to a 23-stone woman shaped like a potato is to get her out of McDonald's and on to a healthy diet. Not just create a giant, potato-shaped dress.
It's not as if the man who designed so many of Princess Diana's favourite dresses hasn't already done his bit to highlight the problems of a poor diet. Indeed, it looks like a pretty bold move from the inventors of the Filet-O-Fish and the McFlurry to call in a man so closely associated with celebrity barf.
But the fact is that some brands sometimes just get tarnished for ever, and since Morgan Spurlock's 2004 film Super Size Me, McDonald's has become one of those brands. Like Union Carbide, IG Farben, Nestlé, Ratners, Northern Rock, Thalidomide, Chelsea FC...
And, anyway, I don't think punters really want to be served by a better-dressed burger-flipper.
We usually go into McDonald's because we feel terrible. Drunk, hungry, hung-over, barely £2 in our pocket, all self-respect out the window, we push past the weeny bike thieves and kitten-stabbers gathered in the doorway. We keep our stomach together despite the slide of our feet on the cow-greased floor (is there ever not a sign up telling you the floor is slippery?) and the smell of a Swaledale field at the height of the cow-burning epidemic.
We catch sight of ourselves in those mirrors, lit by the merciless white neon overheads (I swear, I still have teenage acne in those mirrors), we jostle amid the giant-arsed women and the bag-snatchers who have come in only because KFC is shut and are grumbling about the high cost of the chicken nuggets, and when we finally come to order, we do not want to be made to talk, thank you very much indeed, to Helena bleeding Christiansen.
You know what I mean? We want a spotty teenage loser in a skid-mark-coloured shirt that drains all the colour from his pasty face. We want a woman, squeezing between the chip-fryer and the milkshake machine, in a blouse you could make into outfits for a whole Brownie pack. We want a man whose polyester shirt sparks in the dark and out of which the smell of BO can never quite be washed. We want someone, in short, who is even lower down the food chain than we are. Someone in whose opinion we are not even slightly interested.
And in front of whom we will not feel bad about buying this crap (in much the same way, I simply cannot buy a porn mag from a beautiful female newsagent - a commodity that is in thankfully short supply). But if we are confronted by some elegant little thing in a designer dress, all clingy, tight little silhouette, curve of back and bulge of breast, then we are going to walk straight out again. We can't have her see us like this. At the very least, we are going to change our order to a glass of orange juice and a salad. We are going to resolve, on the spot, to change our dietary ways to enable us to dream of scoring with somebody who is dressed by Bruce Oldfield.
Giles Coren has been a columnist for The Times since 1999. He began as a feature writer before becoming restaurant critic in 2001. His reviews appear in The Times Magazine on Saturdays
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The New uniforms worse than the old one!! The hats are nicer though, They instantly look old and nasty after one wash, the trousers keep ripping, the shirts have been made for people with no boobs, so its so floppy round my stomach, yuk yuk yuk,
Hannah, west midlands,
I agree with Hugh. I have to eat and pay rent and bills over the summer with £400 of my student loan to sustain me. Unless you'd like to fund my degree, a job at McDonald's doesn't look too bad.
Emma, Wallasey, UK
You don't appear to acknowledge that the new uniforms might boost the enthusiasm of the staff. I used to work in McDonalds and I would have loved to have worn something other than itchy polyester and a greasy baseball cap. It's bad enough working in there without having to look like crap as well.
Grace, dundee,
Relax, Hugh! There is too much purpose in life. The things we can all empathise with are the best things to laugh at. I know I'll laugh if - and it would have to be in a national emergency - I go into McDonalds and see those new uniforms. Well done, Mr Coren. Writing talent we can all aspire to!
Richard Scotney, Cottingham, East Yorkshire, UK
Giles, you are particularly brilliant when you have nothing to say!
Mike L, Chippenham, Wilts
A brilliantly witty article. Had me chuckling from start to finish. Keep up the good work.
Cameron, London, UK
Mmm, social darwinism! Lovely. Arrogant drivel without purpose.
This paper is going down the pan.
Hugh Szymonowski, London, UK
I would be interested in hearing the Authors Critic of the High street chippie or kebab joints, Remember the good ol steak and kidney pies, I wonder if those prone to obesity had visited or could have afforded to visit the chippy 4 times a day would the same problem have been seen .
Peter K, Vancouver BC., Canada
Your comment made me want to weep! I would suggest you eat the same amount of protein and calories when you eat in a restaurant. Eating in a McD's is a treat for most people and eaten as a main meal can do no harm. You just hate people that haven't got what you've got or live like you live.
Stephanie Munden, King's Lynn, Norfolk
Smug criticism from one one who can afford to eat at the Fat Duck.
jane, Whittlesey, cambs
Growing up, fast food was always a cheap way to eat. Today, I can't believe the price for a lousy little burger. I have noticed a real downturn in their business lately. When the economy takes a hit, so do the french fries. No matter what you do - it's like putting lipstick on a pig!
Kate, Seattle, WA
I don't think anyone in America can possible understand just how unpleasant the McDonalds experience is in Great Britain; it simply can't be compared to what it's like in the USA. Why this should be, I'm not sure.
Chloe, London,
The sad thing is that not all McDonald's employees confirm to this image you paint of them. Many are students from university working to supplement their pawltry grant . If the new uniforms wash cleaner,(gease stains and cookng smells are hard to remove overnight) and look betetr then hooray.,,
Jane, Swindon, UK
MacDonald's achieved their break into the big time when the pretty female "carstops" were replaced by uglier servers.
The carstops attracted teenage youths who hung around the restaurant and frightened off all the other customers. Ray Kroc realised how many sales he was losing, and got rid of them.
Malcolm McLean, Bradford, UK
On reaching a sales plateau, change the logo, uniform or advertising agency.
The product remains unchanged. So do the 'suits'.
michael murphy, brightlingsea, england
All food is fattening, it's just the proportion. When I used to weigh 105 pounds in college, I survived on a diet of McDonald's cheeseburgers and Diet Cokes. At under 400 calories I believe, those cheeseburgers are one of the most filling, cheap, and lowest calorie to go food items you can buy.
Claudia, Atlanta, USA
J Peron and Billy Barnett are in San Francisco and Hong Kong.. Coren's writing about British McD's and he's right. In America, it's OK and mainstream to go to McD's occasionally, and you don't feel like a loser. Coren is absolutely spot on about the UK McD's 'experience' and the people therein!
David Short, London, UK
Juvenile. Filled with misinformation and more revealing off the authors emotional problems (he eats because he's drunk) than the reality of other people's lives.
J Peron, San Francisco,
I like my fast food, the cuteness of the person behind the counter playing no part whatsoever. Proud to be a piggy boy.
Billy Barnett, HK,