Nigel Hawkes: Analysis
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Take a blank canvas. Talk to 1,500 NHS staff. Spend 12 weeks thinking hard. And then come up with the ideas you first thought of.
That, in a nutshell, is a brutal but not inaccurate summary of the review of the NHS by Lord Darzi of Denham, published yesterday.
Astonishingly, it identified as problems exactly the same things the Prime Minister and the Health Secretary have themselves been talking about for months: access to family doctors out of hours (Gordon Brown) and MRSA (Alan Johnson). Surely, in a system that now costs £90 billion a year, employs 1.3 million people and treats a million patients a day, Lord Darzi might have identified issues not already flagged up in a hundred tired political speeches?
To a tiny degree, he did. He correctly points out the glacial slowness of the NHS to adopt new ideas or buy into new technologies.
He then goes on to propose the wrong solution, a centralised health innovation council to “champion” change.
Such bodies have come and gone as swiftly as the dew on an autumn morning.
Remember the NHS Modernisation Agency? Or the NHS Institute for Innovation and Improvement? (One of them is still around, not that you’d notice.) In a document that says local NHS organisations have the responsibility for change, Lord Darzi has proposed another top-down, London-based, all-the-usual-names body in a misguided attempt to impose it.
The NHS does not change because the incentives are not there. Managers who innovate take risks. If they go wrong, cost money, or produce headlines in the newspapers, the Department of Health can be relied upon to provide no backing. The trick of survival as a NHS manager is to change nothing and balance the books.
Lord Darzi also correctly identified stroke as a disease where the NHS has failed, miserably. He might have added allergy, liver diseases, osteoporosis or a host of other equally deserving conditions. The system is fundamentally unresponsive unless it is kicked. And kicking is no longer in fashion, so heaven knows how change will occur in future.
His report also mentions health inequalities, which are widespread and growing.
But both he and Alan Johnson appear to believe that such inequalities can be put right by a greater provision of healthcare.
Of course it is right that everybody should have roughly the same chance of seeing a GP. But evidence over many years shows that the actual provision of doctors has little impact on inequalities.
In the new NHS, which is supposed to be evidence-based, Lord Darzi has ignored all this evidence, which points to the need for better education, nutrition and antenatal care, among other things. Instead we will have GP clinics open 12 hours a day, seven days a week, to satisfy the Prime Minister, while the gaps between rich and poor in expectation of life continue to widen.
Perhaps the most depressing thing of all is not what the report says, but the reaction to it.
Almost all the great and the good who have backed every half-baked intitiative for the past decade emerged to say how pleased they were.
Not only has the NHS stifled good healthcare; it has bought off those who are supposed to act as candid friends, and made them complicit in perpetuating its failures.
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The fact that for foriegners the NHS is free, and most of them come over to the UK for free treatment. My mother in law had medical insurance when we rushed her to hospital when visiting. We produced the paper work for her insurance and was told it was not needed. Why is it that permanent nurses are paid a pittance, yet the agency nurses are paid 3 times and do less work? Surely a pay rise would entice the nurses to return to full time work, instead of the over paid agency staff.
Too many managers and not enough staff these days, and way too much outsourcing to no effect..
Dave, London, UK
The NHS is fine. As a doctor I am confident in it to care for me and my family. To the American above I say what are your life expectancies compared with the UK? Lets see how much of your GDP goes on health care compared with Britain. We spend less and achieve far more for the entire population not just the richest.
In Britain we don't ask patients which fingers to save because you can't afford it. In Britain we don't discharge patients onto the street when the money runs out. Yes we ration, but its based on clinical need not how rich you are.
Daryl Mullen, Parbold, UK
Absolutely correct that NHS management stifles innovation. the secret to being a successful NHS middle manager is to ensure that you make ne decisions thereby you cannot be held responsible for anything.
paul, newcastle upon Tyne , UK
splendid article Nigel.
Why do they think UK trained healthcare professionals work and settle overseas?
And foreign nurses and doctors do not stay,gaining a toehold in the west, before moving on.
Because we can do our job,unhindered by so called NHS managers,really stalanist administrators at best.
Foreign gained experience is ignored,NHS internal courses are demanded,and generaly a parochial jobs for the girls(and boys) attitude exists.
why do they persist with free at the point of care.
Its not free-you pay tax.
However you have no responsibility for how it is spent-hence no control.
In Singapore you have to pay into YOUR personal fund account.
This is used to pay your bill.
It is subsidised by employer and Govt.
So you are paying for your treatment,not the guy next door, or in the next town.
You are keen to take care of your health,and public health can be targeted with a large uptake.
Why bother with healthy lifestyle,if you dont pay for the treatment to fix the result
nurse escaped from nhs stalinist regime, singapore, singapore
And this is the sysstem that Senator Clinton lauds as the model for the future health system for the USA - God help us all.
Patrick Corden, Los Angeles, California
Presumably, Gerry Robinson would have been just too efficient, too objective and too truthful; qualities almost guaranteed to put the willies up this government.
David Masu, Zürich,
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