Libby Purves
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Just for once, let’s hear it for the man in the street. More specifically, for the prudent and attentive citizens queueing outside branches of Northern Rock, or filling in forms from other lenders to transfer tax-free accounts. Some of the men-in-the-street may have gone a bit far, like the doughty spirit who barricaded a manager into her office because she wouldn’t hand over his million quid on the ground that it was an internet-only account. But given that the fragile Rock’s website had crashed under the weight of traffic, he had a point. And he had a right to make it: it was his money. No, salute the queuers for their nerve, patience and admirable impermeability to patronising advice.
For how dare the stuffed suits, financial and political (and indeed journalistic), use expressions like “Don’t panic” and “Keep calm”. The withdrawers are perfectly entitled to choose who looks after their lavishly pretaxed savings. Some of them actually need money right now – like the chap on the news who wanted to pay his builder – and others just prefer not to rely on an institution that goes begging to the “lender of last resort”.
By their presence on the streets, most of it not at all panicky in demeanour, the queuers utter a resounding raspberry to the financial industry and its political masters. It is time someone did.
I lose count of the anodyne fibs that savers were told in the early stages. The Bank of England, it said, were propping up Northern Rock because it considers it basically sound, not a problem. What? Implicit in that statement is the more unnerving idea that it wouldn’t prop it up if things looked worse. They might well get worse; anything can deteriorate in the financial world, because common sense has long been jettisoned in favour of buccaneering and bravado. Everybody knows that we have a vast debt crisis, and where there are disproportionate debts there will eventually be a disproportionate number of defaulters. Which means trouble for banks. Work it out for yourself. So yes, it could get worse.
Shareholders, obviously, have to bite the bullet – bad luck, but shareholders choose to gamble. But why should modest cash savers suffer? In the early stages of the crisis there were countless reassurances that savings were safe. Commentators said proudly that British savers are protected by “some of the strongest regulation in the world”.
Yet on scanning the details, you notice that if a bank goes bust only your first £2,000 is guaranteed, and 90 per cent of the next £33,000. Beyond that, nothing. Until Alistair Darling’s panicky promise last night, it was clear that the maximum compensation was the usual £31,700, even if your life savings were 20 times that amount. It could be your security for old age, or the price of a home you just sold to buy a new one.
The queuers were not stupid: even the loss of a few hundred pounds seems an unfair fine for using a respectable, mainstream bank with an umipressive rate of interest. Nor can ISA funds be snatched out quickly; that “only” £2 billion was withdrawn in two days, as the cheery BBC chap said yesterday, can be partly ascribed to the fact that transferring a tax-free savings account to another lender is a slow and tedious business, and that savers may be unwilling to jettison ten years’ worth of tax concessions. Mr Darling may have fended off this crisis – at a cost – but the lack of trust in financial institutions will take longer to mend.
We are dealing here with prudent people, remember, not grasshoppers but ants. If we boring savers had wanted to gamble, we’d have swopped the anoraks for tight sparkly tops, gone to Vegas with the grasshoppers and had a bit of fun. That Northern Rock chose to gamble with expansionist dreams and incautious lending is not our fault.
But then, neither was it our fault when we were mis-sold endowment policies on a promise they would surely pay off our mortgages “with a nice bonus on top”, only to be subsequently sent letters saying oops! They’d only pay off half of it. Or when Equitable Life, having run into a morass of trouble and miscalculation during which it managed to raise its chief executive’s pay by 35 per cent, imposed an “exit penalty” of 20 per cent on anyone whose confidence in it failed. In some cases this meant more recent investors actually getting back less money than they originally put in. Nor was there any guilt in the royally shafted employees and pensioners of Maxwell companies (Maxwell having been checked and given a clean bill of health only months earlier by government regulators). Nor can you point the finger at the thousands who saw a whole working life’s pension contributions vanish when their employers went bust, and at whose plight government shrugged.
So why should Northern Rock savers believe a word that British financiers or the Government say? All may be well in the end, but why risk it? We have grown wearily cynical about the smooth blandishments of the man from the National Equitable Profitable & Hardly At All Dodgy Assurance Company, and the “independent” advisers who take his commission. We are sick of being told not to panic, only to glance at our prosaic, risk-averse savings and notice a well-manicured bankerly hand dipping into them.
Nope, we’ll panic all we like, thanks. And if – as prosing commentators say – this drives Northern Rock farther into the dungheap, creates a national banking “crisis” and trouble for ex-Chancellor Brown, so what?
Those who run these companies (16 per cent pay rises at the top of Northern Rock this year) have not the slightest compunction in looking out for Number One. Nor does the financially featherbedded political class. Serves them right.

Libby Purves worked for some years for BBC Radio 4, as a reporter and a presenter on the Today programme and, since 1983, has presented Midweek. She joined The Times as a columnist in 1990. She received an OBE in 1999 for her services to journalism and was Columnist of the Year in the same year. In her spare time she writes bestselling novels. Her opinion column appears in the The Times on Tuesdays
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Absolutely endorse and support Libby Purvis's original piece.
Personally as both a "grey" investor and saver I was at sixes and sevens trying to decide what to do especially since my wife was having fits trying to arrange postal withdrawal for her own life savings.
With HMG eventually stepping-in and belately BOE some degree of equilibrium was restored we decided to ride out the storm and leave the status quo.
Spent considerable time on the web(Sat-Sun) @ NR's site attempting to get some meaningful information only to be faced initially with the CEO's soothing statement on all its national/intenational sites.
Only after delving much deeper into the shareholders area of NR was I able to listen in to a recorded conference-call held between the NR CEO/Finance Director and 20 or so City reps.and hear some meaningful dialogue was I able to advise some caution in my own household.
Sorry to say the whole saga seems to have been hyped-up once again by the media and the politicians.
Peter R Copeland, Llandudno, N-Wales UK
1. Dis-invent banks.
2. Give no guarantees of unemployment pay to those ex bankers on the dole
3. Foreclose on their houses rapidly and sell them to their ex customers who had been swindled
4. Stop borrowing
5. Live with your in-laws or somebody else
6. Do not employ ex-bankers
7. Get rid of 50% of civil servants and government
and so on
gordon, mexico, mexico
How naive can you be. The Heading should read: 'The queuers blow a huge raspberry at the political industry and its financial masters'
This whole thing has ultimately been organised by the banks over a number of years. Being the only industry allowed to trade insolvent, its no suprise that the bigger banks will consolidate their hold over us.
Roger, Epping,
in a city of no rules they forgot the rules of the street trust no one with your money.people power has brought a chill to politcians but a security net to the money blenders of the city.
michael joseph heavey, cahersiveen>adams towns, madness
Spot on Libby! I almost took pity on little old NR until I saw Applegarth's cheesy photo on their website and quickly realised that if anyone would be looking after number one it would be the CEOs and directors of these financial institutions. I feel more than justified in doing the same.
James, Wimbledon, UK
Oh dear Lord. Have you all thought about this? Really? Seriously? You've sat down and considered all the facts, and genuinely believe a headless panic rush is the most astute way to deal with the situation? I hope that's not true, for your sakes.
A bank facing a temporary liquidity crisis, while a serious issue, is not anything critical. Northern Rock was and remains a perfectly viable business. There is no suggestion that it would run out of money, it had merely approached the BoE to gain liquidity relief from the fallout of the American subprime market.
The reason this is UK-specific is that both the American and European central banks flooded their markets with liquidity - in effect, giving ALL their banks the sort of liquity relief that the BoE gave just one institution. And do you see hoards of Americans/Europeans queuing outside their banks? No.
If I told you that Tesco only stocks enough food for 2 weeks, would you rush there to panic buy... Oh, you've gone already.
John Tee-Rhodes, Manchester,
Who of us hasnât seen the pictures of city traders behind their computer terminals bulk-selling like mad things at the veriest whiff of rumour? Yet when a financial organisation has to go begging cap-in-hand for emergency funds and we reassign our life savings to a more secure steward weâre accused of pig-ignorance. Perhaps, while theyâre deriding our naiveté the financial gurus might find a moment to explain something else: weâre told the root cause of the credit crunch was too-cheap money; to correct this crisis they advocate lowering the interest rates (or, in Americaâs case, they instantly slash them by 0.5%) â so the wise solution seems to be quick, letâs make money cheaper. I give up.
Taylorfrance, Antonne, France
To a non-British person such as I, this entire episode involving Northern Rock and its customers/savers seems like something out of the movies. Specifically, the run by customers on the Fidelity Fiduciary Bank shown in "Mary Poppins" comes to mind. I had assumed until now that such a run by customers on a UK bank was only confined to "reel life", and could never happen in real life.
Northern Rock's savers cannot be blamed for their suspicions and actions. After all, they have put away money saved from earnings after paying income tax. The interest paid on those savings is also taxed. To add the final insult, not all their savings are "protected". Under such punitive and risky circumstances, there appears to be little incentive for a common person in the UK to save money with banks. So, they are perfectly justified in taking their money elsewhere, or not saving any money at all, if a bank is unable to manage their savings in a responsible manner.
John E. F. O'Reigner, Wirral, England
Northern Rock's 'speculative' business model has come unstuck because of a breakdown in trust between financial institutions. Inter-bank lending has ground to a halt - due to unkown exposure to dodgy debts. Banks don't trust each other, yet expect their customers to trust them? And sniff haughtily at the sign of 'panic'. Their 'panic' at refusing inter-bank lending to Northern Rock is 'rational' but the 'panic' of the public is not? The public have lost trust in the probity and respectibility of the British Banking System. The 'higher-paid help' at the Bank of England should reflect on that fact, and feel somewhat queasy....
AndyM, Malvern , England
Re the Equitable Life disaster and the soothing spin of politicians: It's worth pointing out that Equitable pensions were very popular with MPs. When it crashed the MPs voted themselves suitable compensation while the rest of we Equitable policy holders were left to swing in the breeze.
A large dose of cynicism/scepticism re the utterings of the political class is well justified!
paul n, sheffield, uk
Bravo! Brilliant! The first non-condescending article in the national press. Indeed people aren't stupid, they realise that the government's assurance was meant to lull them into a false sense of complacency, while all the big investors and banks pulled their money out to Northern Rock. I reckon that this last-gasp announcement by Alistair Darling will not stop this banking run - indeed it might exacerbate it by causing runs on A&L or B&B when all their depositors realise that the govt is now tapped out by this rescue of northern rock and that if A&L or B&B were to get into trouble, there will be no similar help offered to them. Big banks that gamble with small savers money deserve all the grief that they are getting!
IrishEyes, Belfast,
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