By Rachel Johnson
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Perhaps it was because I failed to consult the US-owned Whole Foods Market in-house feng shui guru when it came to the timing of my first visit to its new 80,000 sq ft superstore. Perhaps it was because an area the size of Wembley stadium was full of pregnant women in smocky tops, cooing over organic babygros.
Perhaps it was because the queues to pay were long and the prices were high. Perhaps it was because I was a total sucker for the create-your-own-muesli bar and the dewy displays of vibrant, wholesome, fresh things to put in my mouth. Perhaps it was because I was so enthralled by the woman who told me that if I made my own hummus from “blitzing” raw chickpea sprouts, lemon, olive oil and garlic in my Cuisinart, then I would be eating the dip “at the peak of its energy”, that I bought three packs of raw sprouting pulses, which is three more packs of raw sprouting pulses than I’ve ever bought in my whole life.
Maybe it is a combination of all the above. But the new Whole Foods Market gave me the same queasy feeling of being manipulated that I get when I buy anything that comes with a morally or ethically superior label, and a whole crunchy-granola philosophy added to the price tag, especially when I am adding to the profits of a $5.5 billion public company that’s traded on the Nasdaq.
I feel – and probably unnecessarily – suspicious.
I admit it, I don’t like Pret a Manger so much now it’s in bed with McDonald’s. I don’t like the idea of Stony yoghurt (you know, the yoghurt on a mission that is going to save the planet, according to Gary Hirshberg, the CE-yo) so much as I did before I learnt that Groupe Danone owns four-fifths of his dairy company, whose no doubt delicious products include Consciously Caramel and Sustainably Strawberry.
I find it hard to swallow. We’re not going to save the planet if we buy more stuff, we’re just going to make hippie capitalists even richer than they are already.
Which is fine – and I’m really glad that it’s Peter Simon, Richard Branson, Anita Roddick, Julian Metcalfe, Steve Jobs, Bill Gates, Ben and Jerry, and all the other beardie, sandal-wearing, kitchen-table, West Coast, dropout start-ups that are doing so well. These guys really do want to keep it funky, and walk the talk, and Ben and Jerry do give 7.5% of their pretax profit to their foundation, just as Gates is a certain candidate for sainthood.
But however socially responsible these entrepreneurs remain as individuals, we can’t pretend that, once a critical mass has been reached, and they go public, that their companies are that different from say, Wal-Mart or Tesco (especially now that Sir Terry (Leahy) is so competitive, I mean so green, that he is carbon-labelling and has copyrighted the Tesco Wholefoods brand).
They are subject to the same shareholder pressure as Marks & Sparks, and the same tight corporate accounting laws – especially since the imposition of Sarbanes-Oxley Act in 2002 in the US – as any other quoted company.
Let’s go back to Whole Foods, for example. Though the head guy, John Mackey, wears open-toed sandals and keeps chickens, and doesn’t draw a salary, and has declared at his Texan ranch that he has enough money and his “deeper motivation is to try to do good in the world”, he still wants to open 40 UK stores and take on the supermarkets. He wants to be Big Organic.
In fact, as he admits, he closed down Fresh & Wild, a popular if ridiculously chi-chi shop selling tofu tempura to yummy mummies and supermodels and concerned celebrities, to which most people walked, merely in order to drive custom towards his flagship store over a mile away on a busy, brand-outleted, high street. I don’t call that “local, ethical, sustainable and humane”, which are supposed to be Whole Foods corporate buzzwords. I don’t call closing down a shop in order to guarantee footfall and traffic at another store evidence that the company cares about the two-part bottom line traditionally so dear to hippie capitalists (your balance sheet measures not just financial results but the degree to which the community’s concerns dictate business decisions).
I call it predatory and profit driven.
But it would be wrong to say that – despite so much evidence – all the hippie capitalists sell out to big business in the end, and all they do is sow their wild oats and reap their harvest on Wall Street. It’s way too simplistic and also smacks of hypocrisy. Anything hip and attractive and fresh and cute is going to attract the flattering attentions of big business. Everyone – even pony-tailed rebels in Birkenstocks – has their price.
And if we ethical shoppers really wanted to make a difference, and reject consumerism, big or small, we wouldn’t go shopping at all. We’d move to the countryside, go off-grid, and raise our own livestock, and grow our own sprouting chickpeas, and write books about it, à la Henry David Thoreau, which is what the really cutting-edge sustainable greenorexics are doing now.
As I left Whole Foods, on foot, of course, and loaded with bags, I could feel the force, the chi that was flowing up and down the escalators, from the bread hall at the entrance past the coffee bar with not one but three mission statements (Respect for the Earth . . . Partnership with the Farm . . . Enjoyment in the Cup – which is quite a lot for one single espresso to live up to) down to produce and treatment hall in the basement, and reaching full strength as it rose to the first-floor oyster bar and sushi counter and pizza parlour and organic pub.
I could feel the force as I read the motto on the walls, Whole Foods, Whole People, Whole Planet – our vision reaches beyond food retailing. In fact, our deepest purpose as an organisation is helping support the health, wellbeing, and healing of both people – customers, team members, and business organisations in general – and the planet.
And I tell you what the force was. It was Sheng Qi. For those of you who still can’t tell your Ba Gua (a Chinese philosophy) from your Ba Zhai (a type of feng shui), this is the life force that facilitates the making of money and financial gain, naturally.
Yes, naturally. Those of us who remain in the market economy, have to face it. It’s not the 1960s or the 1970s any more, baby. These days counterculture and business culture are, as a quick trip to the cathedral of consumerism that is Whole Foods will confirm, one and the same thing.
Rachel Johnson has written for among others, the Daily Telegraph, the Spectator, the Evening Standard and Easy Living, and is author of The Mummy Diaries and Notting Hell. She is married with three children and lives in London. Her column appears weekly in The Sunday Times.
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To conflate 'we ethical shoppers' with those who 'want to reject consumerism' is misleading. An ethical shopper can be an ethical consumer by making better choices in as many areas as possible in today's economy. And this is the only realistic way to be an ethical shopper today without giving up an entire way of life (and responsibilities) and 'move to the country etc etc'. Becoming a country dwelling, self-subsisting farmer is not the 'true' way to be ethical. Its just one choice. But presenting it as the only credible choice -- stops many for believing they can make a difference at all. When in fact they can - by choosing organic, by recycling, by buying vintage, by switching off the lights more, by supporting local shops, by using their car less, by supporting companies that care about their supply chain...the list is a long one. WholeFoods isn't perfect but neither is the idea that ethical = anti-consumer. Time to get real, Rachel and smell the (organic) coffee.
Esvee, London, UK
Ya right.
Since when is making money a crime?Where do all the sour grapes come from anyway? The very nature of life is to progress -to succeed -to be responsible, independent human beings for ourselves, our familys. We strive for good educations so we can be successful- to compete out in the world- because if we dont -we fall, we can fail, we can go into debt- our lives become misery. Therefore we want to succeed big time. And whats wrong with that anyway?! Look around-everyone look around- regardless where- USA, or UK- everyone wants to make it, to succeed. Some go bigger than others. And I can tell you this- if something I did took off like WFM has ,would I say, oh sorry, dont want to look successful so I will just pass on this opportunity, thanks anyway.
Assinine. Give it a rest I say. With all the awful things in the world right now that we can all do better at- making better- the last thing on our minds should be how we knock WFM and the cheese selection.
chris hartridge, farnham, surrey
well done Rachel,
I am afraid you would be even more disappointed when you look into the Wholefoods Foundations policies. Check that one out, especially the money landing policy for the poorest of the poor around the world (wooping 22%APR) you will definitely have enough food for another article
Alex, London,
Ben & Jerry's is indeed located in Vermont but both Ben and Jerry long ago sold the majority of the ice cream business to Unilever. They maintain some hand in it but mostly push political causes now.
latenac, Burlington, VT
For the record ben & Jerry are east coast sandal wearing hippies. Their company is based in Vermont.
William, Nashua, NH USA
If you believe inherent evilness of corporations, you will necessarily be suspicious of this new hippie capitalism. Since any profit motive is evil, it stands to reason that any appearance of goodness is an illusion -- the devil cites scripture for his own purpose. But the author is wrong that hippie capitalists will eventually sell-out. They have already "sold out", because they don't believe in an intrinsic conflict between profit motive and morality. She is skeptical that a corporation can genuinely be committed to sustainability -- are we to suppose that they are actually committed to unsustainability? How does a collapsing ecosystem further the financial interests of a corporation? Hippie capitalism is nothing but the shedding of romanticized solutions and waking up to reality.
Charles Glicken, Chicago, IL
Once again boomers and wanna be hippies are suckered into the halcyon days that never were when mankind all held hands in peace and harmony and the world was a better more peaceful place. Those are the delusions of a drug addled misspent youth. Now that they have matured (some) and sold out at the alter of Capitalism after professing to never worry about material things while passing the bong at their ashram of choice, they are trying to assuage their guilt by being responsible. The nursing home beckons boomers go into the white light.
Lincoln, Washington DC,
Do I detect the faintest whif of journalistic cuteness, the slightest taste of sour grapes? I live in Brittany, and would give at least one pair of battered Birkenstocks for a clean, progressive, well-stocked, fresh-smelling, innovative Wholefoods, instead of a smelly, out-of-stock, dirty Le Clerc, hippie capitalists or no. Thank goodness for weekly markets, out in the fresh air. That's more like it. But no, aren't the stall-holders just the tiniest bit like mini-hippie capitalists? I mean, organic (sometimes) or no, they are there to make a profit, non?
KWilson, Dinan, France
The Buzzword used in the write up,"hippie capitalist" is interesting, intrigue but more like a weasel word. It connotes two opposite traits, being a hippie signifies a bohemian life style, with a bit funky, outlandish behaviour whereas a capitalist aught to be some hard core professional, a die hard workoholic ,with prim and preen straight-jacketed approach for minutae and fine details .So far so fine, with breed of honchos like Bill Gates, Anita Roddick , Steve Jobs and other such billionaires being categorised as "capitalists" but Richard Branson being one such personality who exudes a "hippie" touch. He is a visionary, a sharp-eyed yet swashbuckling person with astute and acumen towards business, yet a wild and wacky ,sandal-clad, hunky-dory human. A cut and class above all, he is indeed a "hippie capitalist". The write up is spot on, giving a fine melange of subtle shades of human nature, with unity in diversities.
Witty, New Delhi, India
Rachel,
would you rather have Whole foods leading the way or a conglomerate riddled with moneymaking , non-caring individuals padding there own accounts. By the way, you never mentioned the phenomenal Cheese dept.
Edward Humble, ANDOVER, MASS USA.
There is a mission, there is a message, WFM has found the right formula to apeal to a well educated upper class group in our society. Expensive? yes. Worth the price of admission?absolutely.
If you don't like this sort of place continue selecting the food and commercials from the Tesco's of the world...those of us that appreciate the mission, the message and the product will seek out this type of venue.
Ron Blitzer, Santa Barbara, , USA
It is difficult (grudingly difficult apparently) to find a compromise between eating well, looking for ethically produced products from a company that treats its employees and customers well and admitting that corporations have to grow, expand and be smart about how they conduct their business to succeed. Perhaps that's why Ms. Johnson feels queasy. The Whole Foods model is more complex than the dysfunctional tropes of "going off the grid" and Wal Mart. Maybe serious criticism rather than ragged, reflexive and conventional skepticism might alleviate some of the queasiness.
Gene Cassidy, Framingham, MA
No matter how many CEOs take to wearing sandals - there is no message, there is no mission: there is only marketing and money. The sheng qi is only so much whiz-bang and the feng shui is simply a rip-off.
Ros, Upminster,