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Harold Pinter would be proud to dream up a stage play capturing the unfolding saga surrounding one of Gordon Brown’s pet projects tax credits. But while the underlying justification is commendable (it is sensible to encourage people to take on paid employment), the implementation of the scheme has been riven with mind-numbing complexity and delivering bizarre outcomes. Most bizarre of all, the Prime Minister now faces the possibility he will have to reimburse a quarter of a million people who repaid tax rebates that should not have been paid.
The narrow financial lesson to be learnt from this fiasco is that simplicity should always be honoured as the mother of invention especially when it comes to tax. Only in theory can it be cogently argued that tax credits are a sound concept, helping the less well off into work at the same time as alleviating poverty. Unpleasant realities have ruined the attractions of the regime and this, moreover, is an observation that could be made, and was made by some, without the benefit of hindsight. Tax credits are inherently problematic because those citizens in greatest need of help are likely to be the ones least capable of claiming what could rightfully be theirs. They might be too proud, too lazy, too distrustful of the State, or insufficiently educated. In any case, most people think of tax as a financial penalty and find it difficult to comprehend how the tax system can mutate into something that gives cash away. No less an intelligence that Albert Einstein said that income tax was the “hardest thing in the world to understand,” although if he’d heard about tax credits he might have concluded there was such a thing. Then there is the administrative burden of ensuring the right payments go to the right people at the right time.
Maladministration has dogged the project at almost every turn. About £6 billion worth of tax credits has been paid in error since 2003 and these numbers may be higher it is an administrative nightmare even to reckon precise numbers. Now the Government must find an estimated £500 million to repay those 250,000 people who, thanks to an apparent misreading of its own rules, it may have chased inadvertently. The Government, because of administrative difficulties, such as locating people, reclaimed only a fraction of the paid-in-error tax credits.
If Mr Brown wants to encourage the needy to work their way out of poverty, he should wind down the unwieldy tax credit regime and replace it with a system built on lower taxes. If he wants to direct specific help at poorer families, he should raise the income threshold at which people begin to pay tax. In the name of simplicity, he should also dismantle national insurance and create a single, comprehensive and comprehensible tax-collecting apparatus.
The increasingly sorry story of tax credits gives telling clues about Mr Brown’s manner of governing and could hurt him politically. But Governments of all types tend to overelaborate. The Child Support Agency, despite the decent intention of its designers to oblige fathers to pay for their children’s upbringing, was hobbled by administrative complexity. Might carbon trading become another regrettable example? A mantra extolling the virtues of simplicity for the sake of effectiveness is one that would bring help across the board. Health and education services would benefit from a commitment to avoid unnecessary complexity. It is a simple truth that voters dislike unneccessary complexity.
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"If Mr Brown wants to encourage the needy to work their way out of poverty, he should wind down the unwieldy tax credit regime and replace it with a system built on lower taxes. If he wants to direct specific help at poorer families, he should raise the income threshold at which people begin to pay tax. In the name of simplicity, he should also dismantle national insurance and create a single, comprehensive and comprehensible tax-collecting apparatus." Hear, hear! Likewise "Simplicity costs much less than Byzantine complexity" from Roger. Why on Earth not just reduce taxes for the lower paid, include allowances for children, disability etc., and only pay benefit to those you want to be in net receipt of money from the state? At present, I have almost no idea whether doing overtime makes us richer, or poorer - though I strongly suspect extra work makes us worse off. The actual figure for the net rate of pay I'd be getting is a mystery, shrouded in a fog of complex and interelated data.
Geoff Kendall, Harrogate, North Yorkshire
Quite right.
It was always obvious to those of us with a bit of experience in business, that tax credits were likely to be a bureaucratic nightmare, full of disincentives and unintended consequences.
They are the sort of idea that a bright but totally inexperenced, and ignorant of the practical difficulties, new graduate would come up with. That's why we wouldn't then let that naive new graduate get with implementing such a scheme unamended - he'd be subject to experienced management control and the scheme would either be ditched or greatly simplified. It would certainly be subject to review.
Why then, did we let Gordon Brown - a naive man with no previous business or executive experience - have control of the purse strings and the power to waste billions of our cash? The outcome was entirely predictable.
HJ, Reading, Uk
The entire past decade has seen us governed - from policy making through to administration and reporting - by a select, though intellectually ill-equipped, few sitting on a sofa.
Such is the meaning of 'modernisation' to Labour.
Edwin Thornber, Bucharest,
Simplicity costs much less than Byzantine complexity. When I briefly signed on a few years ago, I was astonished to discover that the DSS brazenly ignored the PAYE regulations which burden every business, ignored the P45 that I presented, and simply paid me under an 'emergency' code and presumed that any subsequent employer would sort out the mess and ensure the correct tax was paid for the year. But if the government itself finds the system too burdensome to administer, surely the system must change? At present the government keeps adding complexity.
The idea of universal benefits would not appear compatible with barely-restricted immigration, tho.
Roger Pearse, Ipswich,
Raising the income threshold by £1000 would benefit the worst off (non-taxpayers) by nothing at all; the next worst-off (standard rate tax payers) by £200, and top rate taxpayers by £400. How does this "direct specific help at poorer families" ?
Archie, Aberdeen,
The whole scheme was nothing but a scheme to hire back all the civil servants he told us he was going to get rid of. Face it, who but an unreconstructed member of the loonie left could ever dream up a scheme that collects in our money and makes us beg for it back again, instead of just reducing the taxes in the first place. It's about state control, pure and simple. The vast bulk of our taxation pays for the living expenses of people who do not contribute one whit to the national economy.
KR, Stockport,
Well said. And if you are serious about promoting your mantra, you will recommend that the government abandon ID cards and the whole paraphernalia of the National Identity Scheme. "Simplicity" is not a word often associated with that scheme. It promises to outdo tax credits for maladministration, the Child Support Agency for misery and the NHS's National Programme for IT (£12.4bn and counting) for waste of taxpayers' money.
David Moss, London, UK
The tax credit system does a number of things:
1) It labels any working family with a combined income under £70,000 as needing welfare - beyond the hopes of most in this country, and so is devisive, soul destroying and demeaning.
2) As a means tested benefit it is demeaning to those who claim it
3) It is expensive to administer
Like everything else Gordon Brown has done since day 2 back in 1997 the Tax Credit system is wholy destructive to the people of this country.
Edward Andrew Green, Upminster, England
The phrase âKeep It Simple, Stupidâ should be at the top of any criteria for new taxes or new laws. It has been the mantra for good development projects for years. But the government seems to have missed the plot.
The problem is that if we had really simple tax rules, there would be far fewer civil servants, and they would never voluntarily put themselves out of work. The rich, without get-out clauses, would pay more tax. The majority of people either spend their time and energy working or claiming tax credits. It is difficult to do both.
The tax credit system is also an incentive to avoid declaring less formal earnings. A few extra pounds take away too many benefits â and minor changes in circumstances mean a great deal of paper work.
All income from this country should be taxed at the same rate (probably with a personal allowance) â including national insurance- whether PAYE, dividends, capital gains, interest relief, non-domicile and many others that I have never come across. It
Carol, Slough,
Politicians by there very nature are idiots. As with many "intellectuals" they have academic knowledge but little or no common sense - the very building block of what in reality is real life.
Peter Jackson, Cambridge, UK
"If Mr Brown wants to encourage the needy to work their way out of poverty, he should wind down the unwieldy tax credit regime ....."
But of course he won't - the whole point of Tax Credits is the claim that they are a "negative income tax" and therefore artificially reduce the figures for tax taken. If he were to be honest, then the headline total taxes taken would rise, as would the social security budget, and that would never do!
One question: we are told that Gordon reclaimed £500M illegally in error and that to refund it will cost a further £200M. Does anyone know how much it cost the taxpayer to run the illegal reclaims? and how much it cost the taxpayer to make the incorrect payments in the first place?.
My guess is that each must have been higher than the £200M administration costs for (adminstratively simpler) refunds. So the cost to the taxpayer of government incompetence is certainly more that the admitted £700M, is at least £1100M, and is probably £1500M or more
Mike Bibby, St Albans, England -not EU