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The bad news is that the British Library is the butt of controversy. And the good news? That the British Library is the butt of controversy. Who would have imagined that, while Culture ministers wring their hands in panic over how to make libraries more appealing to computer-crazed youngsters, the loudest complaint would be that the genteel calm of the British Library is being convulsed by too many young people turning up every day, triggering queues for entry, for cloakrooms and for books?
The new British Library has struggled to be loved. Over budget, and overdesigned, it is now cursed for being overused. It has become, critics say, a “groovy” magnet for students, who write essays and chat over cappuccinos. Could any news more greatly gladden the hearts of the paternalists who established the first public libraries 150 years ago as “universities of the people”, where the working classes could improve their minds?
On what ground should we deny access to books for some? “Apart from the known and the unknown, what else is there?” said Harold Pinter in The Homecoming - and what fitter place than in the British Library to mine the known and to illuminate the unknown? Where better to catch the contagion of learning than here, from other young readers? The British Library is the Plimsoll line below which other libraries should not sink - a haven of books rather than of youth-grabbing DVDs and internet coffee lounges. Cappuccinos are no threat to reading; just so long as the British Library remembers to stick to its brief of being a world-class library with “an ace caff” attached, rather than the other way around.
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I attempted to access the British Library in the 1970s as non-graduate but was disappointedly refused access. Currently allowing undergraduates access seems to have audibly irritated older members but what about graduate visitors from abroad? Sitting outside the library doesn't seem viable.
Sarah, Royston, UK
When it's crowded, why not just make sure that spaces are reserved for UK taxpayers first? After all, we are the ones who pay for it!
John Tomlinson, Brentwood, UK
every librarian i have had dealings with (not many i admit) have been almost embarrassingly helpful when dealing with a request for information - one of the remaining places where 'customer service' still means something.
david c, purbeck,
Is the British Library loved? By whom? That students turn up there to do their studies indicates nothing.
My own experience is of an institution which is relentlessly self-serving. Look at what services it provides, not to itself, but to the nation -- practically nothing.
In 10 years, it has digitised very little, and its web site contains just pretty images, not books. It entered an arrangement with microsoft whereby books that it digitised would be freely available in the USA, but not here. It has consistently refused to digitise its manuscript collection and place it online.
I do not find that readers love the British Library. Readers outside of London, indeed, find it impossible to use anyway.
Roger, Ipswich,
The British Library is not only a store of our national knowledge but a physical centre for creative thinking and working, whether research or text book learning. Congrats to the BL staff who are always excellent.
Mark Chillingworth, Dorking,
I am told that students reading textbooks have been seen in the British Library. Such people are occupyint spaces needed for real researchers.
Michael, London.
Michael Levin, London, UK
Actually, the remarkable thing has been that book delivery has remained well under an hour for most of the time. The BL staff deserve full praise as always, not least from the sixth-formers ordering up their A-level textbooks.
Martyn, London,