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Sir, “Martini” healthcare — any place, anywhere, any doctor — as espoused by David Aaronovitch (“Ignore GPs. Polyclinics are the answer”, Feb 19) is all very well for those people who enjoy good health and rarely have to consult their GP.
But his dismissal of GPs as providers of prescriptions and “inexpert” conduits to specialists is insulting to the family doctors who are working hard daily to improve patients’ lives — and to the thousands of patients who rely on their local practice.
The Royal College of GPs is not opposed to the concept of polyclinics per se. They will be a workable option in certain parts of the country, especially for “commuter” patients who are otherwise able-bodied and healthy. But we do have concerns about continuity and quality of care and are doing our utmost to make sure that the GP-patient relationship does not become a sacrificial lamb.
Before Lord Darzi’s review was announced, the RCGP launched its own blueprint for the future of the NHS. Under our proposals, general practices would join forces in “federations” to deliver a wider range of services — including X-rays, scans and mental health services — in the local community, meaning that patients would be sent to hospital only when absolutely necessary and GPs and specialists would work more closely to deliver seamless care and aftercare.
We are also concerned that scant attention is being paid to the cost of running the services promised. This week we released our latest figures showing that GP care for a whole year costs less than a single day’s hospital admission.
General practice is already the most effective — and cost-effective — part of the NHS. It is the solution to an improved thriving NHS, not the problem. Patients expect cradle-to-grave care provided by general practice and why shouldn’t they receive it?
Professor Steve Field
Chairman, Royal College of General Practitioners
Sir, Generalists have an important role to play in all health systems, as of course do specialists. You need look no further than the US to see the cost and failings of a specialist-driven health system.
To gain the knowledge required to manage chronic disease and spot the early signs of serious illness GPs train for a minimum of ten years, gaining at least two degrees at medical school followed by long hours in hospital as junior doctors before sitting postgraduate exams.
I am sure both Mr Aaronovitch and his family are blessed by good health and for them the occasional visit to a polyclinic will do just fine, but for the millions of patients in the UK suffering with chronic disease continuity of care is vital.
If it comes to a straight choice between a private GP you know or an NHS one you don’t, I know which I would choose.
Robert J. White
London W11
Sir, I don’t think most UK GPs would be too upset if we ended up with Scandinavian-style polyclinics, but the recent past would suggest that we are more likely to end up with a cross between the out-of-hours care fiasco and the patchy level of NHS dental provision. Private companies will only want to operate in “profitable” areas. The government drive for cost savings would mean the polyclinics being run by private companies employing overseas-trained doctors on short-term contracts. When complex medical problems are encountered then the quickest, cheapest way to deal with them will be to pass the buck to the hospital sector. The cost savings would be rapidly swallowed by increased admission costs to A&E.
Dr Alan Stone
Cardiff
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I am a GP in the UK and recognise Nicholas Young's sentiments as being representative of some patients. They think a large number of tests and specialist opinions are signs of good treatment. Most GPs would disagree - the important issues are the outcomes of these tests and opinions. I see a few patients who receive copious reports and scans and are really impressed by the 'care' they have received abroad. In fact, patients have often been over investigated and charged for unnecessary tests, questionable diagnoses have been made, and drugs prescribed that are unproven and unlicensed in the UK. Of course they are done quickly - there is a lot of money to be earned.
A good GP will only investigate and refer when needed and avoid unnecessary, harmful or ineffective treatments. The NHS is getting quicker and quicker, but this can only occur if general practice maintains its standards and avoids overloading hospitals with pointless extra work. Polyclinics must meet this challenge too.
Dr James Hickling, Colchester, UK
I now have three long-term conditions that need clinical management. I would soon get fed up of being shoved from doctor to doctor in one of these clinics, and having to explain eveything again and again, and probably have different opinions offered to me, and different treatment options.
I livd in South Wales for six months and was forced to use a clinic type setting. There was simply nothing else available. I could not even get an appointment with a female doctor when I needed one.
I like my GP, we get on, she understands me and my conditions. As Professor Field says in his letter, continuity of care is of great importance to people such as I. You simply cannot get that in a so-called polyclinic.
Jennifer Hynes, Plymouth, England
Nicholas Young's comments that, "Within a week of my self-referral I had seen half a dozen specialists and had more analyses than in 5 years in the NHS.....and a more thorough investigation than I would have had in 50 times the time in Britain", and, "The NHS .......on the whole its system is slow, slow slow!" shouts volumes and is the fundamental weakness of the system. It is a lack of time, a lack of effort, or a lack of determination and commitment or a lack of equipment to carry out tests and procedures?
Ken, East Anglia, England
At last some sensible comments in these letters!
Dr Guy, Weymouth, Dorset
Sir, Last October I underwent treatment in Moscow for a range of medical problems. I was amazed at the speed and effectiveness of the health system, which is based on polyclinics, general hospitals and and specialist clinics. Within a week of my self-referral I had seen half a dozen specialists and had more analyses than in 5 years in the NHS. True, I had to spend hours sitting waiting in hospital corridors, but in return for a little patience I had a more thorough investigation than I would have had in 50 times the time in Britain.
The NHS has many admirable professionals and has some excellent features, but on the whole its system is slow, slow slow!
Nicholas Young, Newcastle upon Tyne, England