David Rose
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The departing chairman of a hospital trust at the centre of an infection scandal has called for a “root and branch” review of all aspects of nursing across the NHS, in an astonishing letter of resignation.
James Lee, the chairman of Maidstone and Tunbridge Wells NHS Trust, yesterday became the latest victim of the scandal following the damning report released last week which found that Clostridium difficile infections had caused the deaths of 90 patients at the trust over a two-year period.
Mr Lee offered his resignation by letter to the Health Secretary, which Alan Johnson, in a statement to the House of Commons, later announced had been accepted.
But in a separate letter detailing his reasons for stepping down, the senior manager openly condemned a culture of “command-and-control” in the NHS.
The comments made by Mr Lee come after the Healthcare Commission found a “litany” of errors in infection control at all levels in the trust’s three hospitals.
He said that the pressure of government targets, the desperate financial position of the trust and failings in nursing care contributed to the spate of infections at Maidstone, Kent & Sussex, and Pembury hospitals.
The target to reduce waiting times was “never really achievable at the trust” while it was “struggling with a state that is pretty close to bankruptcy”, he stated.
He added: “I would strongly recommend that the NHS needs to have a root and branch review of all aspects of nursing. I am convinced that something has gone badly wrong.”
His letter started: “Dear Secretary of State, by now you will have received my letter of October 14th, offering you my resignation.
“The events described in a report by the Healthcare Commission were nothing short of a tragedy . . . I am writing to you now to help you to understand some aspects of the background to this story.
“I am very conscious of the fact that this may seem like an excuse. It is not. There is no excuse for what happened. 90 people died. I simply want to place recent events in their proper context and for us all to learn the lessons.”
Mr Lee went on to explain that the trust’s board had to “devote an inordinate amount of time” to targets and finances, at the expense of managing infections.
He concluded: “In my opinion, it was never practical to apply the same uniform target to all trusts, regardless of their starting position, their capability, or the ability of local commissioners to fund the necessary growth in capacity. I strongly urge you to consider making these targets more flexible.” He also recommended that the Department of Health reviews the financial position of health authorities in West Kent.
“We knew that the Treasury was pumping money into the NHS, but quite frankly none of this seemed to be getting to the coal-face,” he added. “I am personally convinced that the formula, which is used to allocate funds to local health economies, is very badly flawed.
“I describe these pressures, not to justify or excuse the awful tragedy, which befell our patients, but to help you and the public understand the back story to these terrible events.”
Kent County Council has offered the trust a £5 million loan to help to restore public confidence in the hospitals where 1,176 patients were infected with C. difficile during two outbreaks of the infection between April 2004 and September 2006. Of those, at least 345 patients later died.
Mr Johnson described the Healthcare Commission report into the outbreaks at the trust as “a truly shocking document” and apologised to affected patients and relatives on behalf of the Government and the NHS.
Rose Gibb, the chief executive of the trust, resigned just days before the publication of the damning report.
Mr Johson insisted that “the awful failures” were unrepresentative of the standards of care expected and delivered in hospitals across the country.
But in response, Andrew Lansley, the Shadow Health Secretary, said that the outbreaks in Kent were not an isolated occurrence.
“We have had other cases and the common link between them is that managers in the NHS have been more focused on the Government’s targets and the Government’s imperatives, than they have on patient safety,” he said.
“Alan Johnson must accept the reality that the target culture is compromising patient safety.”
Glenn Douglas, the new acting chief executive for the trust, has promised “zero tolerance” of C. difficile.
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Read the NHS Trust's own board reports that they have put on the website. It complements the Health Commission Report and gives you insight into what was being seen at board level and attitudes - and possibly the style of how things were run. http://www.mtw.nhs.uk/about-the-trust/board-minutes.asp
A very telling statement is in the answer to a question by the public: (September 06 board meeting minutes in the November meeting package): 'Bernard Place responded stating .... that more commodes are available on wards thanks to purchases made by the League of Friends and the Infection Control budget.' This is the NHS of the 21st century and a trust spending over £200M/year of public money. What on earth was going on?
Tony Lusted, Paddock Wood, Kent
'Glenn Douglas, the new acting chief executive for the trust, has promised âzero toleranceâ of C. difficile.'
So he's an ignorant apparatchik as well. C. Diff. occurs naturally in the human gut. It runs out of control when patients are given antibiotics which kill the "good" flora in the gut leaving C. Diff to run rampant.
Derek Lambert, Reading, UK
Anne Widdicombe in the Houseof Commons yesterday hit the nail on the. head. Bring back Matrons with authority to byepass the TRusts when things go wrong. And Staff Nurses in all Wards to supervise all ward personnel.
Thomas Stallwood, Malaga, Spain
Fish rot from the head
g p edlin, london, uk
I have had occasion to visit one hospital regularly. This hospital is not within the area of the recent scandal.Nurses were not rushed off their feet but still ignored the most basic rules against cross infection. One was reading the paper and ignoring the bell being rung by an elderly lady. Others fitted a drip so badly that it came out at once. When told of this one nurse replied that she had just done that job and could not go back to it now. She appeared to have nothing else to do however. Only when my wife and a friend mentioned that they were both nursing sisters and tutors and would happily fix the drip properly did the nurse reluctantly refit it, this time correctly. In the 1960s matron had the power to sack a student nurse on the spot and could demote a sister. She was consequently feared and the patient benefitted.Bring back matron.
g.edwards, paphos, cyprus
I would like Mr Lee to say why he didn't speak out earlier, if he was so concerned about the situation. If he realised that patients were actually dying unnecessarily on his wards, why didn't he speak out to the newspapers to condemn these unachievable targets as being the cause of the tragedy? I realise he would probably have been in breach of contract had he spoken publicly but he might have decided that even one death on his conscience was one too many. One wonders whether he had any prior correspondence with the Secretary of State letting him know that people were dying because of the "desperate effects of the financial stiuation on the Trust".
If there were earlier correspondence, then the deaths are a question for Mr. Johnson to answer.
gerrie, london, u k
Sorry, the main business of the NHS?is patient care,targets are just being used as an excuse. The current situation has been created by poor leadership.Any organisation that has people at it's heart does not allow this type of situation to occur.How long did this trust think they could ignore infection control procedures?and keep patients safe?What happened to Strategic Management in this organisation!!!!!The board has a lot to answer for.If criminal charges are brought ?it might be just what the NHS needs as a WAKE UP CALL. We have been using the term (NHS in business!!!! )Can I remind the powers that be HEALTH is their Business.,Patient Safety being paramount.
Mary Hoult, Leeds, Yorkshire
If this person knew what was happening why did he not say anything untill after all these people died, also I doubt if he refused to take a pay rise and have the monies ploughed into extra care for the patients. It is always the same with these people shout about it after all the damage as been done.
When will we learn that workers sticking together is the steongest weapon we hold.
Jan, Rye,
When are the government going to concede the fact that the 'target culture', which they introduced for the NHS, police forces and social services have had nothing but tragic consequences. In the NHS we have deaths, police forces are dealing with minor crimes whilst the real criminals run amok and the social services are taking babies from their parents, all in the name of meeting government targets. Who is going to be the true politician, one who puts the needs of Britain and its people before their own or that of their party?
Les, Southport, England
The man has a point. An organisation, allegedly devoted to helath and well-being, that has more managers than beds is clearly one that has run amock. The government's target cuture has done for the NHS, has trashed our education system and achiveved sweet FA. Prosecute the health minister as well.
Jeremy Poynton, Fromeville, 51st State
What Mr Lee and Mr Johnson are stating is nothing new. The chase for the health trusts is to keep the books in the black, The whole system needs to put the patient first and not the accounts. Stop closing the A & E departments, run the wards at 75%, so when the next "Red Alert" comes along there is room to coup with the extra work. It also allows a bed to go "cold"... no more hot bedding.
Keep the departments of the NHS under the control of the NHS. Privite companies are there to make money, not for the patients or the health trusts.
There are more problems in the Health trusts which will need to be address sooner rather then later... and if not delt with shall cost more to correct
Tom Sullivan, sawbridgeworth,