Download 'Too Hot', an exclusive Specials track from iTunes

Click here to take part in the Times care homes survey
My husband was told that he had fronto-temporal dementia in 2005 when he was 68. I cared for him at home for three years until the cost of home care exceeded that of full-time care in a nursing home. I was beginning to resent him hugely, and to resent the toll that caring for him was taking on my own health.
Since then his dementia has progressed. He is now immobile. He has lost weight and is unable to feed himself. I “pop in” at meal times as I know the staff are often unable to assist him. He knows what the food is for but cannot co-ordinate his movements, so it often ends up down his front.
He has been in his present home for six months. When he moved in, his room was clean and smelt of fresh paint. Now his room holds - oh, how it holds - the strong smell of urine and sometimes faeces. The smell stings my eyes. I have mentioned it to the staff and am told that the carpets are professionally cleaned each month. They are unable to put vinyl on the floor in case a resident slips on wet patches. This is one of the better establishments, I hasten to add.
When my husband first entered the home, the manager told us “don't worry about anything, this is his home”. But I didn't dare not worry. For instance, I soon realised that his foot, nail and hair care didn't always coincide with his needs. I began to cut his nails and hair myself.
It also became clear that if the nurse is on duty, things are done immediately. But, if she is not, it is at times impossible to find a carer. Sometimes, having rung beforehand to check if he is out of bed for a visit, I notice that my husband is soiled and messy, despite my provision of many clothes. When I complain, the staff come when they have time, which may be 20 minutes later, to shower him and change his pads and clothes. When the nurse is on duty, and we have rung in advance, he will be freshly showered and changed and “waiting” for me.
The care at the home is respectful, and the staff that I have met seem diligent, friendly and patient. There just aren't enough of them. I don't know what they are paid, but it can't be much or there would be more of them and they would stay longer. A number of residents have bandaged legs as many of them suffer from leg ulcers. It encourages me to check my husband over when I see him, and to roll up his trousers, and remove his socks and shoes, to check his feet.
Some friends and neighbours assume that now my husband is in residential care my worries are reduced, but the caring doesn't stop just because he lives elsewhere. We are “fully funding”, so his savings have gone and now all the pension that he worked so hard for, pays for his care. I have to top up this amount and so I now live on reduced means.
The rules state that the local Social Services Department (SSD) “will not deprive the spouse of the house as long as he/she is residing in it”. But the SSD does deprive the spouse of a house by default. This large family home is now too big for me and I cannot afford its outgoings on a reduced income. If I sell the house, the SSD could claim my husband's share to pay for the care in the future.
When I was caring for him at home, I used to become tight and tense, fighting back tears all the time. I tried not to look at him while I pulled a sweater over his head because I couldn't bear to see the confused look in his eyes. He has become so far removed from me.
Now, every time I visit him I experience a range of emotions: sadness, guilt, shame that I resent seeing him this way, love, and resentment that he is still alive. I do not want to experience what he is going through. I want to read a book quietly, be grumpy and listen to a radio, and eat cake without crumbling it all down my front.
One day we found him in the conservatory which had been decorated with spiders and flimsy paper cobwebs for a Hallowe'en party. The staff were attempting to play Pass the Parcel. The situation seemed almost surreal. Here were twenty-four people, all of whom suffered from dementia in varying degrees, playing a game that none understood.
The “present” was a small packet of paper tissues, which the lady opposite me proceeded to shred in her lap. Some stared into space; one lady shouted “nurse” at intervals. I wondered at the point of it all, though I admired the carers for making the effort.
When I returned from a recent holiday, there was a sheet of A4 on the floor behind the door. The note was from my daughter who told me to ring her: “It's about Dad, but he's OK now.” While I was away, he had had a stroke. The home had called her and she had called the family together. My husband had looked so poorly that they all thought he was nearing his end. The home wanted to send him to hospital. The family refused as I had always said that I didn't want intervention at his end. When I returned he was holding his own and taking fluids and soft foods. He had lost more weight, his feet were blistered. He was asleep most of the time, and spoke rarely. At home I kept the phone by my side during the night. After a week he rallied, and his skin took on a pink tone instead of the yellow pallor he had before. I realised that he was not going to die and I began to feel that my life was on hold.
When we went to see him before Christmas, my daughter asked what was his favourite carol? “St. Stephen,” he said very quietly. I asked him if he meant “Good King Wenceslas”. He smiled and closed his eyes, as though the effort of thinking was too much. My daughter and I sang the carol to him while he lay back with closed eyes, in contentment.
Who am I to say what quality of life this man has? Now I understand the nature of good care homes: they care enough to keep their charges in this world if at all possible, advanced dementia or not.
We need more money and more staff
Until recently, nursing and residential homes were commmunities where the stronger helped the weaker. But in the 1980s, attitudes changed, people believed that older people should stay in their own homes as long as possible.
As a result, people going to care homes have become much more fragile and dependent, so all the care now has to be given by staff and few of them are able to help one another.
At the same time, local authorities are under pressure financially. They may claim to spend more on the old than any other age group, but some are paying as little as £350 a week to look after a person with dementia, whereas a disabled child will get much much more.
So there is a mismatch between the needs and expectations of homes, largely because society lacks respect for older people. One of the consequences is an underfunded system where there is a lack of adequate staff.
By not being able to pay good wages, care homes are unable to attract the right sort of people to a role that requires emotional intelligence, unsocial hours and undignified jobs, such as changing continence pads.
If the Government wants a better or more consistent workforce, it must put pressure on local authorities to pay a reasonable cost for care. If they did, there would be more money in the system and the staffing issues would be addressed. Why would you bother working in a home when you can earn the same wage by stacking shelves in a supermarket? The problems will, of course, become worse now that the Government has changed the immmigration rules.
In our experience, the Indian and Filipino staff were alwaysvery goodwith the elderly. The Government is expecting Eastern Europeans to step into the breach, but they might not have the language skills, so we will be replacing them with lower quality staff.
Of course, more staff adds to cost, and this is another point of grievance for many residents and their families. The average cost of a single room in a British nursing home is £35,100 a year. It sounds expensive, but in fact it is extremely good value: for £100 a day, you are getting 24-hour care, somewhere to live,food and specialist nursing treatment and are being looked after in a secure environment.
If you have paid your taxes all your life and then sell your house, the money whittles down very quickly. We need a debate about why people with more than £22,250 are expected to fund their own care, while those 30 times richer have the needs of their disabled child paid for entirely by the NHS.
Of course, no-one should expect their care home to smell of stale urine or have their jumpers boil-washed and we need to take the issue of complaints seriously. It should be seen as feedback and there should be culture of learning from our mistakes.
Every organisation should have an internal complaints procedure.
Martin Green is chief executive, of English Community Care Association, the leading representative body for independent care homes
Where to get advice
FirstStop advice for older people (firststopcareadvice.org.uk; 0800 3777070)
Counsel and Care (counselandcare.org.uk; 0845 300 7585)
Anchor Trust (www.anchor.org.uk; 020-7759 9100);
Saga (saga.co.uk/ltc;0800 0566101)
Help the Aged (www.helptheaged.org.uk/en-gb/AdviceSupport/; 0808 8006565)
NHFA Care Advice Line (www.nhfa.co.uk; 0800 998833)
Commission for Social Care Inspection (www.csci.org.uk;0845 015 0120)
Age Concern (ageconcern.org.uk; 0800 009966)
Win a luxury weekend to Newcastle and its neighbour Gateshead, find out more here
Risk, resilience and embracing new technology
Industry sectors news at a glance. Interactive heatmap, video and podcast
Discover the power of collective thinking. Submit a solution and be in with a chance to win a Media Hub Home Entertainment System
The inside track on current trends in the charity, not for profit and social enterprise sectors
Everything the Business Traveller needs to know to make a better trip
Make the most of the summer and enter our fabulous photographic competition, you could win a £5000 holiday
Corsica is an island of beauty and contrast, an ideal holiday destination
Enjoy further reading from Travel to Fashion, Business to Sport, discover more




Shortcuts to help you find sections and articles
The clever way to lease a new car is with Car leasing made simple™
2009
per month on 36-month
Personal Contract Hire (PCH)
2008
42850
Car Insurance
£24,250 - £30,346
MI5
London
£60,000
The Environment Agency
Bristol
Up to £90K
Boots
Midlands
OTE £85k
Credit Protection Association
Nationwide Opportunities
Completely London
Luxury Condo's in Manhattan with NYC views
The best new homes in Wimbledon?
Nationwide
Fabulous Cruise And Cruise & Stay Offers Including Virgin Atlantic Flights Prices Start From Only £699pp!
Last Minute Cruise And Cruise & Stay Offers. Med From £499pp, Caribbean From £699pp!
5 star quality at a 3 star price.
8 fabulous Canadian cities ...you won’t find cheaper
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Property Finder | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.
I have noticed that an awful lot of the staff for care homes and communtity care are foreign?
Perhaps they are not fussy on who they employ as they are generally desperate for staff. I know of one home here in Devon that could net get any english applicants.
Dee, Devon, UK
My father has Alzheimer's and has been in full-time care for over a year. How I sympathize with Anna's conflicting feelings. But while I know I don't want my dearest dad to stay for years in this 'half-life', I am very far from being ready to accept the alternative, his eventual release from it all.
Sarah Lancaster, Singapore, Singapore
My mother's dementia went quickly..only passed by the depletion of her savings..care facilities in small towns are like morticians...taking advantage of the "sad situation"charging rediculous $s..states provide $..then take your estate..we need more OPTIONS! and governing!!
L.WilcoxLeonard, Gold Beach, USA
I too have a relative in a care home. Instead of being reassured of her care needs being met while in there, from experience I worry she is not cared for as she should. I have the same problems as anna faced. We should be able to trust staff in these homes to look after our loved ones properly.
Liz, Dumbarton, Scotland
Strange how there always seems to be so much money available for wars, e.g. in Iraq and elsewhere, while there's never enough for more important things, such as care for the elderly, education etc. I fear the government hasn't got its priorities right.
Paulina Smid, London, UK
I worked in a long term care facility for 1 year. I made around $15,500 (US). The pay was low, the work was very hard and staffing was always an issue. You can be mandated or made to stay because you are an essential worker according to the state. The state also inspects facilities.
Bridget, Chichester, PA, USA
We live too long and with too many health problems when we do. But there is no answer short of outright barbarism. NO oen would vote for forced euthanasia, I hope, but if we spend all the money needed to care for all those who need care, the workers will have nothing left to live on.
Neil Murphy, cromer,
My wife has dementia, is bedbound, and unable to communicate. She can only be spoon fed. At the age of 82 I am her full time carer assisted by social services carers 3 times daily and a sitter twice a week for 3 hours. I would have it no other way despite emotional and physical exhaustion.
F G Carter, sittingbourne, Kent
The numbers needing residential care will grow steadily as life expectancy increases. The working young will not be able to fund that care due to the other massive demands on their income. Nor will local government without heavy tax increases. That will cause much resentment and a huge backlash.
Ken Rodford, Bedford, UK
For sure I would rather die too young than too old. The day I put my mother into a home as the worst day of my life. She was a wonderful woman and deserved so much, but I myself was too old to care for her. Since she died, after two years in a nursing home, I have joined the Euthanasia Society.
Pamela, Reading, UK
Priority needs to be given to providing Care whilst people are still able to live at home, enabling them to spend their last days in familiar surroundings.
Richard, Oxford, England
Single mothers often live in their own homes worth £100,000's but get free rates and many benefits. Why should they not be on the same level of net worth of £22,500 that applies to the old before they get free handouts? And why should the old who have saved subsidise those who haven't in care homes?
j bentley, Brighton, UK
And who is going to pay for the level of care people now expect/demand? Paying more tax/selling assets is an anathema for most people. A life tie paying tax could never fund the care people demand. Either we spend less on consumerables, holidays, cars or less on social care - take your choice!
J kelly, Birmingham, UK
How sad but very true. I spent much of my career in Social Services and the scandal for years has been the disproportionate funding of children. They get up to 100 times the funding of the elderly. But because of the fear of the next Climbie case they will always take priority over the elderly.
David Weston, London, UK
My mother in law suffers from Alzheimer's and we have placed her in a care home. My husband agonizes over this, but it really is the best place for her. But I understand the conflicted feelings of family perfectly. The financial burden on the family is overwhelming and can last for decades.
alice, salado and lowestoft, US/UK
Marshall, my late brother, died recently in Wythenshawe Hospital aged 80 after a series of falls. All things considered he received excellent care in challenging circumstances.
I would be glad to provide constructive comments if approached.
Geoffrey C Hazzan, Culpeper, VA 22701, USA