Download 'Too Hot', an exclusive Specials track from iTunes
An aerial battle is set to break out between rival banks next week with the launch of two new schemes allowing customers to claim free flights in exchange for spending money on their credit cards.
Lloyds TSB customers will be able to join Airmiles, the free-flights rewards scheme, after the bank poached the contract from NatWest. But NatWest is not giving up without a fight and has unveiled YourPoints, which it claims offers better value and greater flexibility.
The new schemes will launch on Friday and tens of thousands of customers are expected to switch loyalties as a result. Lloyds TSB says that it has received more than 60,000 applications for its Duo credit card, which allows customers to collect Airmiles. Customers can choose a Duo Mastercard or American Express card or both.
To add insult to injury for NatWest, Lloyds TSB will double the Airmiles reward rate for those who use its American Express card, to one mile for every £10 spent. NatWest rewarded customers with one mile for every £20 spent.
Lloyds is also offering an extra 500 Airmiles to NatWest cardholders who switch to Lloyds. Their points tally can be boosted further by using the Duo card in shops that are also members of the Airmiles scheme, such as Tesco, Homebase and Shell.
NatWest’s chances in the tussle are not helped by an Achilles’ heel in its air travel offering. Cardholders who do not spend at least £1,000 a month have to fork out £3 a month, or £36 a year, to join the YourPoints scheme, which has been set up in conjunction with the travel website eBookers.com and the low-cost airline easyJet.
NatWest offers one point for every pound spent on its credit card. About 4,100 points will earn a trip to Paris, on easyJet from Luton airport, with an additional £40 to pay in taxes. Laura Mottram, of NatWest, says: “Our customers said they did not understand the value of Airmiles. YourPoints is more transparent.”
However, Robert Kenly, of Moneysupermarket.com, the comparison website, says: “It is cynical to charge a fee of £3 a month and the scheme certainly favours high-spenders.”
But there is also a hitch in the Lloyds scheme. Customers who spend money on its MasterCard will receive fewer points than those who spend on the American Express card.
MasterCard customers earn one point for every £20 spent, dropping to every £50 after six months. Flying to Paris from Heathrow with British Airways requires 400 Airmiles – £8,000 in spending. But American Express cardholders need only spend £4,000 to earn the same flight because they receive one point for every £10 spent.
However, customers planning to travel in style will be disappointed to learn that they cannot use Airmiles to upgrade their seats.
NatWest and Lloyds are not alone in the battle for the skies. Morgan Stanley’s Buy and Fly! credit card, with an APR of 16.9 per cent, is a worthy competitor. It issues one point for every £10 spent, 200 bonus points for new customers and double points for the first six months. Points can be redeemed on flights from 19 airlines. Flying from Heathrow to Paris requires 390 points, or £3,900 of spending. Taxes are about £60.
Other cards offer travel reward programmes that are more restrictive, such as the bmibaby card from Citibank. Cardholders who spend £5,000 in a year can choose any flight on bmibaby, the low-cost airline, which flies only to European destinations. The APR is 16.9 per cent.
One of the most popular reward programmes is the Nectar scheme, which also allows members to exchange points for flights. A return trip to Paris from Heathrow costs 6,000 Nectar points, with taxes of about £62.50. Sainsbury’s and Debenhams, which have two of the largest memberships of the Nectar scheme, pay members two points for every pound spent with them.
The American Express Nectar card, with an APR of 15.9 per cent, offers two points for every pound spent in partner stores and one point elsewhere. By combining the loyalty card and the American Express card, members can collect four points for every pound spent in Sainsbury’s. How to negotiate US immigration, Travel, pages 18-19
For those who prefer cold, hard cash
If you prefer cash to free flights, the American Express Platinum Moneyback Card returns 3 per cent of your first three months’ spending and 1 per cent thereafter. The APR is 14.9 per cent.
Morgan Stanley returns 3 per cent on purchases made with its Platinum MasterCard until September, but only on spending up to £2,000 a year. Above this, the rate is 1.5 per cent. After four months the cashback rates fall to 1 per cent and 0.5 per cent. The APR on the card is 15.9 per cent.
Alternatively, the Marks & Spencer &More card rewards you with M&S vouchers. Each £1 spent in store, or £2 elsewhere, is worth 1p. The APR is 17.9 per cent.
CASE STUDY: Rerouting to avoid fee
Nick Rees is switching his credit card from NatWest to Lloyds TSB to continue to collect Airmiles. The 24-year-old, who runs his family’s furniture shop in Horsham, West Sussex, says: “I was pretty taken aback when I found out that Airmiles was leaving NatWest. I have been collecting points for years. I recently flew to Dubai and the Maldives through the scheme and am planning another trip this summer.”
Mr Rees considered sticking with his NatWest card, but was put off by the monthly fee. “I looked at YourPoints but Airmiles doesn’t have a monthly fee and Lloyds TSB is doubling the points you get back,” he says. “I will switch my credit card first and then look at whether it is worth switching my other accounts as well.”
Win a luxury weekend to Newcastle and its neighbour Gateshead, find out more here
Risk, resilience and embracing new technology
Industry sectors news at a glance. Interactive heatmap, video and podcast
Discover the power of collective thinking. Submit a solution and be in with a chance to win a Media Hub Home Entertainment System
The inside track on current trends in the charity, not for profit and social enterprise sectors
Everything the Business Traveller needs to know to make a better trip
Make the most of the summer and enter our fabulous photographic competition, you could win a £5000 holiday
Corsica is an island of beauty and contrast, an ideal holiday destination
Enjoy further reading from Travel to Fashion, Business to Sport, discover more




The clever way to lease a new car is with Car leasing made simple™
2009
per month on 36-month
Personal Contract Hire (PCH)
2008
42850
Car Insurance
£24,250 - £30,346
MI5
London
£60,000
The Environment Agency
Bristol
Up to £90K
Boots
Midlands
OTE £85k
Credit Protection Association
Nationwide Opportunities
Completely London
Luxury Condo's in Manhattan with NYC views
The best new homes in Wimbledon?
Nationwide
Fabulous Cruise And Cruise & Stay Offers Including Virgin Atlantic Flights Prices Start From Only £699pp!
Last Minute Cruise And Cruise & Stay Offers. Med From £499pp, Caribbean From £699pp!
5 star quality at a 3 star price.
8 fabulous Canadian cities ...you won’t find cheaper
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Property Finder | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.
I have a joint Natwest account and so far have earned 30,000 YourPoints. But can I manage to spend them - no! Firstly I have been told that the YourPoints people cannot talk to me (not even for a basic enquiry like where 30,000 point can get me), because I am not the first named card holder. Nevermind the fact that the card balance is paid every month from a joint account into which my salary goes - I find this incredibly insulting. As my husband neither has the time or will to book our holidays we are stuck.
I thought we could get round this be using the website, but no. After much flaffing around logging in, I discover that you can't actually get quotes or book online with ebookers, you have to call the YoursPoints people - who won't talk to me! All NatWest can say is 'YoursPoints' are a 3rd party and that's there rules. What a cop-out. NatWest deserve to lose an awful lot of customers. Our (joint) account will be close forthwith, oddly I have the right to do this!
L Papworth, Stockport,
It is a nonsense to say that Amex is hard to use in Europe.
Amex is accepted in major supermarkets, petrol stations, retailers such as Boots, M&S, Halfords.
Using a BA Amex card for over five years I have no problem using it for many, admittedly not all, of my purchases - when I use my Mastercard.
Bill , Fife, Scotland
What a pity hardly anywhere in Europe accepts Amex.
Dijit, glasgow,
I think the most fishy thing about the Natwest Yourpoints scheme is that they are not offering it to new customers. Surely if they thought it was that good they would use it to attract new users - rather than just offering it as a consulation prize to exisiting airmiles customers? I have switched over to the new scheme cos at the end of the day you get more miles and that's the reason I signed up.
As for comment above I'm pretty sure that the 2.75% is standard across most credit cards for overseas transactions. However I know that you can get double miles when you spend overseas with the new cards?
T. Stokes , Surrey ,
You neglected to mention one big disadvantage of the Lloyds TSB cards - they charge you 2.75% on all non-sterling transactions! This means you are paying more for making purchases abroad with your card, as well as foreign currency and travellers cheques. I pay hotel bills and hire car bills abroad with my credit cards so this is a big disincentive for me. I have benefited a lot from the NatWest Airmiles scheme and it's a shame it is not continuing. I will look elsewher for my flight miles.
Marcel Attard, Fleet, Hants, UK
The Airmiles offering just doesn't work for anyone based in the North of England since all of the BA regional routes went to FlyBE.
Try finding anything from Manchester to cities such as Paris, Milan, Dusseldorf (all former BA routes) and it will tell you nothing is available or route you via Heathrow or Frankfurt. NatWest are well shut of the scheme but whether the eBookers/easyjet offer is any better we will have to see. I now us an Amex/BA card which gives you 2 BA points per mile and a companion voucher once you spend £10k in the membership year.
Ken Grundy, Valsolda, Italy