Clare Francis
Attend a special evening hosted by Mike Atherton
HIGH-STREET banks will finally appear in court tomorrow to defend “unfair” overdraft charges which cost customers billions of pounds a year.
Consumers could be in line for refunds of around £5 billion if the case, brought by the Office of Fair Trading, goes against the banks.
Eight institutions – Abbey, Barclays, Clydesdale, Halifax Bank of Scotland, HSBC, Lloyds TSB, Royal Bank of Scotland and Nationwide building society – have agreed to go to court after an OFT investigation last year questioned the legality of their unauthorised overdraft charges.
These are the fees levied by banks when customers go overdrawn without permission, exceed their agreed overdraft limits, have a cheque bounced or a direct debit or standing order declined because of a lack of funds.
The penalties can be as much as £39, and you can incur numerous charges if you exceed your overdraft for more than one day. In many cases people have been charged hundreds of pounds for slipping over the limit for just a few days.
The OFT decided that the charges were unlawful last year under consumer credit legislation, which states that while banks can levy penalty fees, they should cover only the administration costs involved. Banks are making an estimated £3.5 billion profit a year from the charges.
Following the launch of the OFT’s investigation into the issue, millions of consumers sought refunds from their banks. The consumer revolt is thought to have cost the industry around £1billion, with HSBC alone paying out £120m in refunds.
However, when the court case was announced last August, the Financial Services Authority (FSA), the City regulator, issued a waiver which meant that banks and building societies did not have to settle any more complaints until after the judicial ruling. The Financial Ombudsman Service has also stopped investigating claims for bank charges.
This decision has been widely criticised by consumer groups because while customers have had their cases put on hold, the banks are still levying the fees.
Martin Lewis at Moneysavingexpert said: “At the moment everything is working in the banks’ favour. The suspension of claims means they are not having to pay out any further refunds, yet they are still able to rake in huge amounts of money.”
A ruling from the court case is not expected until the end of April and if it finds in favour of the OFT, the banks are likely to appeal. Which?, the consumer group, believes that if this happens, people will have to wait until next year before the case is finally resolved and they find out whether they will receive their refunds.
In the meantime, consumers are being urged to continue submitting claims. The FSA’s waiver stipulates that banks should still assess claims made by people who are in financial hardship.
Anyone who has incurred charges as a result of a mistake made by their bank or building society should also have their complaint looked into now.
HOW WE GOT HERE
September 2006: The Office of Fair Trading (OFT) launched an investigation into the fairness of unauthorised overdraft charges.
May 2007: The OFT decided a more in-depth study was needed and announced a full-blown inquiry into bank charges. By this time, more than 1m consumers had written to their banks demanding refunds.
July 2007: The OFT and eight institutions agreed to go to court over the issue of whether bank charges were legal. The Financial Services Authority issued a waiver stating that banks and building societies did not have to deal with any more complaints. The waiver doesn’t apply to those in financial hardship or fees that were levied by mistake.
January 2008: The court case begins.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
With rail travel in Europe on the rise, we review the benefits of travelling by train
In this special section we explore new food trends to help improve your dinner party and impress guests
Enjoy further reading from Travel to Fashion, Business to Sport, discover more






1998
£47,955
12 months for the price of 11 and a 5% discount.
Offer ends 31/11/09
Check your free Experian credit report before applying
Car Insurance
£353 per day
Phonepay Plus
London
PwC’s Consulting practice helps businesses of all shapes and sizes work smarter and grow faster
PwC
£37,000
Department for Culture, Media and Sport
London
Currently £36,285
Department for Culture, Media and Sport
London
Moments from Battersea Park.
For sale with Winkworth
Find out about shared ownership.
See your free Experian credit report beforehand
Accommodation, flights, tickets to the race and a KL city tour for only £999pp
PremierHolidays.co.uk
For your ultimate tailor-made ski holiday, click here
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
World Class Golf, Spa and preferential Beach Club. Private estate overlooking West Coast
Villas from £275 per night inclusive of Golf
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.