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'Chip and PIN' cards which require customers to enter a four-digit code before purchasing goods may not be as safe as previously thought, according to research.
Customers may unwittingly be handing over their card details and pin number when using the new terminals, which have been widely rolled out at supermarkets, service stations and other outlets, a group of computer security academics has claimed.
According to the research, with a relatively simple 10 minute procedure a merchant can program a chip and PIN terminal to capture all the information needed to clone a chip and PIN card, as well as the customer's PIN number.
The fraudster would then be free to make withdrawals from the customer's bank account, as well as commit identity fraud, the group said. The researchers, from the Computer Laboratory at the University of Cambridge, said they had no evidence to suggest the problem was widespread, though they were aware of several instances of it happening, including one at a Shell garage in 2006.
They said the vulnerability was caused by manufacturers' failure to build appropriate encryption technology into the devices, known as PIN-entry devices (PEDs), which meant that information passed between the card and the device unprotected.
APACS, the UK payments association which oversaw the introduction of chip and PIN technology in 2006, acknowledged that the new type of fraud was possible, but said it was not as easy to commit as other types of card fraud, which remained a priority for prevention.
"We're not denying that this type of fraud is achievable, but there are much easier ways of carrying out the same type of fraud, including skimming cards and capturing the PIN using a pin-hole camera, and that's what we're focused on," an APACS spokeswoman said.
Chip and PIN was introduced as a way of reducing the ease with which criminals could commit card fraud by introducing more robust security in the card itself.
In particular, it was touted as a way to avoid one of the most common types of card fraud, known as 'skimming', where unscrupulous merchants copy the information contained in the magnetic strip in order to clone the card.
In January, Visa announced that all new cards that were issued would include new chip technology to counter the fraud. But according to the Cambridge group, some UK banks are still producing cards without a chip-based security technology known as as ICVV, which is supposed to alert a merchant or bank if a cloned version of the card is being used.
"Our investigation has exposed a system-level problem, and customers should be putting pressure on banks to reissue cards with ICVV," Saar Drimer, one of the Cambridge researchers, said. "The banks would then be in a position to spot any fraudulent transaction made by a cloned card."
Mr Drimer added that part of the problem was that there was no independent evaluation of the security technology used. A spokesman for GCHQ, the body which tests the security of devices for both the Government and industry, confirmed that it had not certified the card system.
APACS said that it had tested the devices according to an internationally recognised set of standards known as the Common Criteria - standards which other types of 'secure devices' were also required to meet.
A spokesman for Ingenico, the manufacturer of the PED which was manipulated by researchers in the Cambridge tests, said: "The method identified by the Cambridge University paper requires specialist knowledge and has inherent technical difficulties. It is not reproducible on a large scale."
A spokesman for the British Bankers Association was not immediately available for comment.
According to APACS, losses resulting from plastic card fraud rose by 26 per cent in the first six months of last year to £263.6 million.
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There you go again. Nothing is beyond humans.
We trust too much to technology.
God knows what will happen when the identity cards are issued, this government will probably manage to loose it in some pub, or left in the boot of a car in a dodgy area. Remember it has lots of previous form !!!!
David Nammory, Liverpool,
Dear Mr. J. Craymer,
Your Gridsure system is genius but flawed.
Requiring people to "think differently", i.e. junking their tried and tested recalling of 4-digits and switching to remembering an abstract 4-grid pattern would be a hard sell, regardless of your findings that people think more naturally in patterns. I dispute this, having persuaded about 40 people to go through your Gridsure demo on your website. ONLY ONE of them, my nephew who is an architect, agreed with you.
Moreover, at least with the 4-digit PIN, we can secure it's secrecy with camouflaging it into a fake telephone number that can be safely carried around. One can't with your Gridsure system.
Finally, what percentage of credit card fraud is committed by "shoulder-surfing"? Is this the major problem that Gridsure is hoping to solve?
Sharon , Kettering, Northants.,
This government is incompetent in every instance in which they are involved. In no area where they have set policy or targets , have they stuck to that policy or met their targets.
In business such incompetence would not be tolerated. Heads would roll. Here, such people are rewarded. The sooner G Brown goes, the better.
howard, london,
Reports on fraud show that the government and banks should realise that their data protection and Chip and PIN systems are failing to deter fraudsters.
This shows that fraud will continue to grow until they exploit ID KEY system described on website www.xwave.co.uk to make signature and PIN systems reliable and foolproof.
Fake documents have made our signature system unreliable while skimmers and pin-hole cameras etc. have made PIN system unreliable. We have option to make signatures reliable by personalising them with ID stickers and option to use Card Key Code to make PIN system reliable to make use of stolen and skimmed cards meaningless. By ignoring to exploit this system banks are only letting fraud crimes grow.
ID KEY system will eliminate the need for us to protect our personal and card details since fraudsters will be deterred from misusing these stolen details.
Proposed ID KEY can be treated as a reliable international ID card because it will personalise signature and PIN number to only the right individuals in any country.
Roger, Aylesbury, Bucks
Isn't the obvious answer to create a system where the 'PIN' element changes every time? That way, capturing data would get the fraudster nowhere. As co-inventor of the new 'GrIDsure' system which does just this, I'd love to discuss this with banks, card companies and retailers keen to do something about this problem, and make Chip & PIN work properly.
Jonathan Craymer, Huntingdon, UK
Chip'n'pin wasn't designed to be uncrackable, it was designed to transfer (most of) the loses to fraud onto the consumer and off the banks.
Personally I now always use cash at petrol stations and 'corner shops'.
Colin Soames, London,
"Chip and PIN was introduced as a way of reducing the ease with which criminals could commit card fraud"
Not working then, is it?
CHIP & PIN shifted the onus of proof for disputed payments from the banks & retailer, to the consumer. Before, the retailer had to provide the signature slip as proof the transaction was okay. If they couldn't, or the signature was clearly wrong, the bank refunded. Now the assumption is that any apyment is valid, as only the card-holder knows the PIN. The move was to protect banks & businesses, not the consumer.
Given those APACS figures, many hundreds of people must be having their lives severely impacted.
name witheld, manchester,