Valerie Elliott, Consumer Editor
Win tickets to the ATP finals

The plight of nearly 5,000 households still living in temporary accommodation 12 months after Britain was hit by widespread flooding will be condemned in an official review released next week.
The treatment of the families and the response by Government, local authorities and insurance companies, will be described as “worrying and perplexing” in the report, The Times has learnt. Its author, Sir Michael Pitt, is “really angry” at how they had suffered in the flooding aftermath, Whitehall sources said.
More than 4,700 households are still living in temporary housing after last summer’s torrential downpours across the South West, the Thames Valley, the Midlands, Yorkshire and Humberside. Of these, a thousand are having to live in caravans. The Government admitted yesterday that it was still not known how long it would be until all were rehoused.
Alan Legrand, 64, said that he expected to face another six months living in a motorhome on the drive of his three-bedroomed house in Immingham, near Grimsby. “We are the forgotten ones now. We’re not on the TV every day and people have short memories. I don’t think people really care,” he said.
A total of 13 people were killed and 48,000 homes and 7,000 businesses were flooded as an average of 16in of rain fell across England and Wales between May and July last year. It led to insurance claims totalling £3 billion, the biggest single claims event in British history.
The official report into the Government’s response will suggest radical new insurance policies which would cover entire communities in flood-risk areas. Ministers and insurance companies should also fund a new advertising campaign to highlight the importance of insurance protection, especially for the poorest households, Sir Michael will propose.
One Whitehall source said: “Sir Michael is really angry and upset about these families who are still out of their homes. You can expect tough words to the insurance industry and he expects a lot more to be done to help people get insurance.”
Sir Michael is particularly concerned by the thousands of people whose property was uninsured. One in eight households still living out of their home still do not have insurance and, according to research for the Norwich Union, 95 per cent of people in flood-risk areas have not made any changes to their homes to prevent flooding.
The Pitt report will also demand that anyone buying a house should have the right to know its flood history and its flood risk status. The adoption of home information packs is seen as the simplest vehicle for sellers to declare this information.
The Environment Agency already has a flood alert system for people living near rivers or the coast and it is trying to produce maps to identify the places most at risk of surface-water flooding.
Sir Michael is also to call on the Government and the Association of British Insurers to fund technical research to find ways to speed up the drying out of flooded homes. The six-month drying-out period for the average family home has been the main reason why so many people are still living in temporary accommodation.
The Pitt report also demands more urgent action from the Government, local authorities and utility companies to make vital public services and key infrastructure – such as electricity and gas sub-stations, sewerage and water centres and telephone exchanges – flood-proof.
Sir Michael, a civil engineer and chairman of the South West Strategic Health Authority, is to publish his report on Wednesday when Hilary Benn, Environment Secrertary, is also due to make a staement to MPs that day. His department has already budgeted some £35 million to implement the recommendations.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
Enjoy further reading from Travel to Fashion, Business to Sport, discover more






36-month car lease
on contract hire for
£359.99 plus VAT pm
12 months for the price of 11 and a 5% discount.
Offer ends 31/11/09
The UK's leading alternative to showroom finance.
Finance packages tailored to your needs.
Minimum loan of £15,000
Car Insurance
£12,578 per annum
The Independent Housing Ombudsman
London
Competitive
Barclaycard
Not Specified
The Sheppard Trust
London
£80-95,000
Clay McGuire Executive Selection
Moments from Battersea Park.
For sale with Winkworth.
See your free Experian credit report beforehand
Book now & save over £100pp.
11 cool resorts, lowest prices... Early Booking offers 15 Nov.
20% off selected Azores holidays taken in October with Sunvil Discovery
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
World Class Golf, Spa and preferential Beach Club. Private estate overlooking West Coast
Villas from £275 per night inclusive of Golf
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.