David Budworth
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Sally Newson, of Streatham, South London, is worried that she is unprepared for the recession.
As a recruitment consultant, her career has been badly hit by the economic downturn. In “normal” years she could have expected to earn between £30,000 and £40,000 in bonuses on top of a basic salary of about £30,000. But as unemployment has risen, the chances of any bonuses this year look remote.
There are some savings to fall back on if times get tough, but her funds are seriously depleted after she bought a house in January.
Sally, who is in her thirties, says: “I have spent a lot of my savings renovating my new house. Although I feel like it has been money well spent, I now have only £3,000 in my Lloyds TSB savings account. That doesn’t provide much of a financial safety net.”
She also has a nest egg for retirement but is concerned that the investments are not performing well.
“When I first moved from the Isle of Man to the UK in the late 1990s I paid into a company pension. But in 2002 I moved back to the Isle of Man and stopped making contributions. It was worth about £3,000 at the time.
“That was when I set up an offshore savings plan with Hansard [the investment manager]. It was invested in three balanced-managed funds and has been a complete white elephant.”
Sally pays £100 a month into the scheme and, since 2002, has contributed roughly £8,000. However, last month it was worth only £5,112.
The policy is due to mature in 2020 and there are hefty exit penalties. If it was surrendered now she would receive only £3,500, less than half the amount that she has put in.
“I want to know whether I should continue paying into the scheme, which I don’t find too onerous, but start another investment plan elsewhere. Or maybe I should just call it quits and transfer the existing amount to a better savings plan.
“Should a new scheme be in the Isle of Man or would I be better off moving the money to the UK? And what should I do with the frozen company pension scheme?”
Sally also wants to know if she has been a victim of mis-selling and what can be done if that were the case.
Given the precarious state of the job market, she has been exploring ways of protecting herself. However, she has found unemployment insurance confusing and has no idea whether the deals that are available are good value.
“Some insurers won’t consider me because they exclude recruitment consultants from redundancy cover,” she says. “The companies that will offer protection have quoted premiums of about £30 a month, which sounds quite expensive.
“Given that the policies do not allow me to make a claim until I have been off work for three months, would I be better off putting money aside in a savings account? And how much might I need to give myself for a comfortable cushion.”
Happily, the rest of Sally’s personal finances are in pretty good shape. Overall, her monthly outgoings are about £1,000, including travel and utility bills, and £680 for her mortgage. There are no other debts.
“I have a Lloyds TSB American Express Air Miles credit card, which I use for shopping, but I always pay off my balance in time,” she says.
Sally would like to know whether this is the most competitive credit card that she could be using and whether it is worthwhile being so diligent about paying off the outstanding balance.
She would also welcome some suggestions on how to make some extra money, but adds: “It would need to be something that I could do in the evenings or at the weekends so it does not impact on my day job.”
What the experts say
Financial planning: Sue Faiers, Smith & Williamson
“Sally has £3,000 with Lloyds to act as an emergency reserve. This could be moved into a cash Isa to benefit from tax-free interest, though it is important to ensure that this capital is still accessible if she needs it.
“She will lose nearly a third of her Hansard policy value on surrender, but it is still worth considering whether to stop investing or give up the policy entirely. This will require a comparison of the full details of the plan charges against alternative UK investments, such as investment Isas.
“One important point to remember with offshore plans and financial advice provided outside the UK is that they are not regulated by the Financial Services Authority, so you cannot make a complaint using the Financial Ombudsman Service. More information about when and how to lodge a complaint against an adviser or investment company based in the Isle of Man can be obtained from the Isle of Man Financial Services Ombudsman Scheme at www.gov.im/oft/ombudsman.
“With the pension built up at her previous employer, consideration needs to be given to what this is worth before making any decision to transfer the plan. Sally may be surprised as it will have been invested on her behalf in the intervening years.
“Paying off her credit card balance each month is the best thing to do. However, Sally should consider whether she is using the Air Miles awarded. If not, she may wish to look at a credit card that offers cashback benefits that can be used for any purpose. American Express and Halifax both have decent cashback cards.”
Action plan
Move emergency funds into a cash Isa.
Don’t rush to transfer money from existing plans.
Consider a cashback credit card.
Unemployment insurance: Matt Morris, LifeSearch
“Unemployment cover is almost impossible to find these days as a standalone policy. However, it is still possible for Sally to purchase unemployment cover as an addition to another policy, such as real-life cover, offered by Fortis, or income protection. Generally, premiums for unemployment cover are about £3.65 for every £100 of cover a customer takes out.
“The rule of thumb with all protection policies is to take one out as soon as possible. Do not wait until something bad happens — by that time, it may be impossible to find an insurer willing to offer terms.
“People seeking unemployment cover must not have any specific knowledge that they are about to be made redundant. If Sally does know that her job is under threat, then an insurer will not offer her cover.
“Sally mentioned that it is hard to find a policy because she is regarded as having a high-risk job, but it should still be possible. An adviser should know the best companies to place her with after considering the individual circumstances, as well as explaining the different options regarding deferred periods. Qualifying periods are something that consumers also need to be aware of.
“She should also remember that protecting herself against redundancy is only one small part of protecting her finances. Depending on her personal circumstances and the benefits that she receives from work, life cover, income protection and critical-illness cover are also worth considering.”
Action plan
Buy unemployment cover as part of an income-protection package.
Look for a policy as soon as possible.
Earning extra income: Harry Freedman, Career Energy
“Sally should think about whether she wants the part-time work simply to make money, to help to develop her career in recruitment or to get some experience in another career that she may have always been interested in trying.
“There are the obvious part-time jobs that Sally could apply for, such as working in a shop, bar or restaurant. However, many of the people that we work with use the evenings and weekends to try out careers that they have always liked the sound of but didn’t think would pay the bills. For Sally, this may be the perfect way to bring in extra income while trying to make money from her other passions.
“Some people have always wanted to start a business, and doing this while in full-time work gives them the security to try it out. This could be anything from an internet business, buying and selling things on eBay to walking dogs or selling home-made food or jewellery.
“It may not bring in the extra money that she is looking for straight away, but we have met many people that have turned these part-time hobbies into lucrative businesses.”
Action plan
Make extra money from a passion or part-time hobby.
Sally’s response
Given the current financial constraints, and that it is unlikely that I will be able to increase my salary through bonuses this year, any money-saving guidance is greatly appreciated.
The advice on how to claw back the loss from the Hansard policy is good and I will definitely be comparing Isas to see which is the most competitive and whether it is worthwhile surrendering the policy. I do know that the Isle of Man is regulated, so I am not too worried about that. What I’m more concerned about is whether I was mis-sold the policy and if I have a case.
Thankfully, I have been given an assurance that I am not at risk of redundancy, but having income protection in this market does give you peace of mind.
The ideas that Mr Freedman has come up with are really useful. I am sure that there are aspects of my job or skills that I could use in other industries. This could help to supplement my income without having an impact on my day job.
Would you like our experts to give you a financial makeover? Write to Money, The Times, Times House, 1 Pennington Street, London E98 1TB, marking your envelope Money MoT, or e-mail moneymot@thetimes.co.uk. Please include current finances, short and long-term goals and a daytime telephone number. You must be prepared to disclose your income and be photographed.
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