James Charles
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A debt charity has accused Northern Rock, the nationalised mortgage lender, of "aggressively" pursuing homeowners who are struggling to meet their mortgage repayments for the money they owe.
Credit Action said Northern Rock has an "inflexible" approach to borrowers who fall into arrears and is seeking to repossess homes too quickly.
In the first half of 2008 there were 19,000 repossessions, according to the Council of Mortgage Lending (CML). At the end of September, Northern Rock had a stock of 4,200 seized homes.
Chris Tapp, the director of Credit Action, said the bank was under pressure from the Government to pay back a huge amount of debt to the taxpayer. "Northern Rock has a very inflexible approach to borrowers who fall behind with repayments. Borrowers who are making full repayments but are unable to pay back arrears going back a few months are being actively pursued in the courts."
He added: “They are being quite aggressive in terms of their use of the courts in going for repossession, but for a lot of people they don’t need to get to that point, if only Northern Rock would be more flexible with them in the first place."
"The Government needs to use its leverage to ensure that repossession is the very last resorts."
There are growing numbers of borrowers struggling to make their mortgage repayments, according to figures. CML found that 1.33 per cent of borrowers were in arrears of up to 3 months with their mortgage in the first quarter of this year, a jump of around a third compared to the same period last year.
When Northern Rock was nationalised in February, it had a stated aim to reduce the size of its loan book and has written to customers coming to the end of fixed-rate deals suggesting they remortgage elsewhere.
To encourage new and existing borrowers to look at other lenders, Northern Rock has also maintained uncompetitive rates.
Borrowers who took out mortgages worth up to 125 per cent of the value of their home have found that they are unable to remortgage elsewhere and are forced to remain on Northern Rock's standard variable rate, which is one of the highest from the mainstream lenders, at 7.34 per cent.
Last week, following the 0.5 percentage point fall in the base rate, the Rock cut its SVR by 0.15 percentage points.
Figures from the Ministry of Justice show that there were 30,220 orders made for repossession in the second quarter of this year, around a 30 per cent jump compared to the same period last year.
Mr Tapp said he was concerned that there were fears that other lenders who had been part-nationalised, including Halifax, the Britain's biggest lender, would be encouraged to pursue a similar policy. "There is concern that this will also be the attitude amongst the management of these part-nationalised lenders, who will be keen to keep the levels of bad debt on their balance sheets low."
Simon Hall, a spokesman for Northern Rock, said: "We refute any suggestion that we have an aggressive stance towards repossession".
He pointed out that mortgage arrears had increased across the sector as a whole. He also said that figure of 4,000 was inaccurate as it referred to the number of unsold repossessed homes it had on its books at the end of September, not the number of repossessions in total in the first six months of the year.
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I'm stuck into a mortgage with a SVR of 7.49% and will fall behind - short sighted policies designed to repay bail out monies quickly only serve to meet the financial motivated targets of the new exec team. If you want to help me NR then offer me another deal...quickly please!
Paul Austin, Laindon West, Essex
Surely every reposession will amount to a market value write-down of maybe 30 - 40%............................oh, I get it. Nice one.
NDG, Tokyo, Japan
Well this was the lender that pioneered the 125% mortgage, that encouraged people with no salaried incomes to borrow more than they would ever be able to pay back. This was the lender based in Labour's North Eastern heartland about which Labour did NOTHING to stop its irresponsible lending.
Paul, Coventry,
When people over-extend themselves financially, what else do they expect? Mortgage companies have a right to repossess properties if a homeowner is more than two months in arrears. Perhaps if people didn't take out mortgages which they clearly couldn't afford, then they wouldn't be in this mess.
Louise, Liverpool,
So what are we supposed to do with people who borrowed way too much money and blew it on a house, plasma TV and leather sofa? It's repossess or leave the tax payer with the bill. I for one don't want to pick up the tab for other people's stupidity. I'm already picking up the one for Gordon Brown's!
Phil, Welwyn, UK
Why should Buildings city or any banks not repossessions if homeowners don not meet their mortgage repayments for the money they owe.
Roy, leicester,
Northern Rock are complete bullies, and they should be taken to task over their practices. They claim to treat people fairly and in accordance with The Banking Code but they do not, and certainly do not comply with pt 14 of the code. The Government NEEDS to rectify this now.
B, Notts,
why do they offer competitive rates to new customers bu if you try and remortgage as an existing customer they don't want to know - standard variable rate of 7.49% - no wonder so many are being repossessed!
scott, London, UK
Remember only the very rich get charity. ie bankers.
Everyone else below. can ship on out.
ronnie, Bridego Bridge, UK
Maybe the post-nationalisation NR culture is being driven by the huge potential target-driven bonus payments which the government has agreed to give to the management. Bonus payments, bankers, unintended consequences....all sounds a bit familiar...
David, London, UK