Richard Ford, Home Correspondent
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A multi-billion pound government organisation to prevent criminals re-offending and to protect the public is to be scrapped three years after it started. It is part of a shake-up at the Ministry of Justice aimed at preventing the new department gaining a reputation as a failure. The proposals are in a “classified” document seen by The Times containing recommendations from an organisational review.
Under the proposed new structure the National Offender Management Service (Noms) ceases to exist. Since 2004, the service has spent £2.6 billion. In the past two years it spent more than £5 million on consultants. One Whitehall source said: “God knows where all the money has gone.”
Last month it emerged that there was a £33 million cash shortfall on a Noms computer system after £155 million had been spent and that ministers had halted work pending an emergency review. The system was to underpin the strategy of managing offenders from conviction through prison sentence to supervision by the probation service on their release.
It would have brought together more than 200 disparate databases to allow staff to share records. The project was a radical attempt to reduce stubbornly high reoffending rates.
Under the system, a probation officer would have responsibility for the rehabilitation needs of offenders such as drug treatment or skills training, irrespective of whether the offender was in jail or on a community punishment.
The document entitled “Recommendations from the organisational review: a summary” highlights how little thought was given by ministers to the creation of the Ministry of Justice by injecting the key Home Office functions into the former Department of Constitutional Affairs. It said the new ministry faced a challenging agenda and one reason for change was that its reputation could have been damaged by early failure.
“Our reputation as a reliable and capable department in Whitehall and in the media is critical, and any early failures could tip us into crisis management before we have built the capacity to respond in a more measured and strategic way,” the document said.
Jack Straw, the Justice Secretary, is studying the plans and the shake-up is to be announced on October 11. Harry Fletcher, assistant general secretary of the National Association of Probation Officers, said Noms “was flawed from the outset. There was no consultation with either the public or Parliament. Noms became expensive, bureaucratic, and added nothing to the front line.” Charles Bushell, general secretary of the Prison Governors’ Association, said: “If, as we sincerely hope, this report spells the demise of Noms we will see the end of what has become a wasteful additional tier of bureaucacy. The Prison Service has struggled, largely successfully, over recent years to cope with growing numbers and tight budgets. We believe that the probation service has been undermined by the Noms experiment. Without Noms we can together deliver to a much higher standard.”
The Ministry of Justice said: “Of the noms budget of over £1 billion, around 95 per cent pays for operations such as contract prisons, escorts, property and offender-related casework.Current performance shows improvement in reconviction rates and noms is working to reduce these figures further.
Noms has been overwhelmed by the rising jail population, which has reduced it to crisis management. Its first, and only, national offender manager told The Times that the project could succeed only if there were fewer prisoners and that has not happened.

Back in the dock
Reoffending rates of two years after leaving jail or starting community
punishment in 2004
65%
of offenders who left prison in 2004 had reoffended within two years – the
same figure as in 2000
50.5%
of criminals who started a community punishment in 2004 were reconvicted
within two years, compared with 53 per cent in 2000
56.9%
of offenders who started a community rehabilitation order in 2004 were
reconvicted within two years, compared with 61.1 per cent in 2000
38%
who started a community punishment order in 2004 were reconvicted within two
years compared with 40.9 per cent in 2000
Source: Times database
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NOMS (Not Our Money Squaundered!) thank you. This is what you get when you mix the private sector with crime and punishment. Prisons are the lowest rung of the social ladder and prison officers are now just social workers dressed in uniform. Its no wonder global warming is out of control because all the spare land has been used to build new prisons!
Robert Prescott, Wigan, Lancashire
Im a consultant at NOMS. stop this scaremongering, you'll ruin it for me. someone has to pay for my Porsche. :)
dave, london, london
How many prisons would that money have built?
Tougher sentences and making prison somewhere you don't want to go back to is the hard line way of tackling re-offending.
Make a prison a prison and not a holiday camp.
but then you have the Human Rights Act to contend with - a piece of legislation so woolly you are not allowed to punish people for crimes any more.
Salty, Reading,
If Andrew Brown is referring to the Kairos scheme, that was phased out after 1999, not for reasons of political correctness - indeed, its ethos was very liberal - but because of doubts about its finances, and because of fears that some participants were using it to convince the Parole Board that they had had a life-changing experience, which was not always the case. As ever, the so-called "liberal establishment" (who can Andrew Brown mean? Certainly not the Home Office, or Prison Service!) banned something that was effective and beneficial to many, because of abuse by the cynical few. As for Noms, it was doomed from the start., a knee-jerk reaction to hysterical headlines in the media. Rehabilitation and help for the offender nearing release became dirty words. Under Noms, harsh restrictions and further punishment became the standard approach, even for those who had done their time and needed help and support to reintegrate into society. Liberal? Andrew, you must be kidding!
Pam Stockwell, Croydon, UK
âGod knows where all the money has gone.â
But regardless of where it went, remember that it was <i>invested</i>, not spent, because the government never <i>spends</i> money.
Peter Taylor, Cambridge,
Anybody who is capable of taking any decision that results in the consequences outlined above is incapable of holding any responsible job whatsoever.
James E. Petts, Burnham, England
It is not surprising that so many people re-offend. These are people who were not deterred by the prospect of prison when they first chose to commit a serious crime. Why should it be different second, or third, or fourth time around? We should start thinking more positively that any prisoner who does not re-offend is a 'win'. Perhaps a 35% rate of not re-offending within two years is actually quite good?
It is good that NOMS has been abolished, but unfortunately they will just find another wall up which to spray our money.
Frank Upton, Solihull,
Please will the government stop listening to computer sales people and civil service specialists, whose snake oil is lubricating the rather generous wheels of IT commerce to their huge benefit?
By now even the dimmest of ministers (that is, most of them in the IT context) must have realised that the middle ranks of the civil service cannot keep a system's specification static long enough to make development possible at tolerable cost. Or even possible at all. They just can't resist fiddling around with the design. And the junior ranks have a lot of trouble using complex systems.
The only computer systems that work are those already developed, needing minimal customisation and usable by low grade staff. Anyone who thinks otherwise has not reviewed the history of the many costly failed government systems over the last decade.
In any case, systems design is best done in advance, set in ferroconcrete and not altered during development.
Colin, Shrewsbury,
£2.6 billion in 3 years â an outrageous extravagance!
When will this so-called government ever stop abusing the public purse?
Absolutely deplorable!
Colin W, Cleethorpes,
The UK authorities recently banned a Christian based scheme from being used in prisons because it was deemed to be politically incorrect! This was despite the fact that it was proven to be successful in the USA and cut rates of reoffending quite drastically. Instead they pumped millions of pounds into something that has been shown not to work. It is sheer madness that the liberal establishment would rather see prisoners reoffend than run a scheme that doesn't tick all their PC boxes.
Andrew Brown, derby, UK
Once again time has proven that the "New initiative" announcements to press and parliament are just headline-grabbing soundbites.
Ministers surely have learned by now that overly complicated computer systems are not the cure for incompetent leadership.
How many more wasted billions are needed to line the pockets of "consultants" and systems providers before the lessons are learned.
"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so. " -- Douglas Adams
Roger Bingham, Lauzun, France