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Office workers have been given the tape to mark out where they should put their pens and pencils, their computer keyboards and to indicate where to place their phones.
National Insurance staff have been chosen as guinea-pigs for the latest phase of the “Lean” programme brought in by the logistics consultants Unipart. The programme prohibits workers from keeping personal items on their desks.
The drive, which is intended to keep clutter away from the workspace and improve efficiency, was derided by one union last night as minimalist madness.
The Public and Commercial Services Union (PCS) criticised the efficiency drive as “demeaning and demoralising”, saying that it reduced staff to little more than machines, on the whim of consultants.
The National Insurance department at Longbenton, Northumberland, has been picked as a pilot site for the latest clear-desk concept. Revenue & Customs declined to say how much Unipart had been paid for the project. But a PCS spokesman said that the project was costing £7.4 million nationally.
He said: “The tape idea illustrates the madness of the Lean project. Staff know how to order their desks themselves.
“We had a situation in some offices in Scotland where staff were asked, ‘Is that banana on your desk active or inactive?’, meaning were they going to eat it? If not, it had to be cleared away.”
Kevin McHugh, PCS branch secretary, said that some staff at Longbenton shared a desk, and had had to rearrange their workspace, regardless of the tape. “If the person coming in after you has longer arms, he will have to move the markers,” he said. “This office has been open for 60 years and people have managed to find their pens and staplers without consultants helping them.”
A spokeswoman for Revenue & Customs said: “It is only right that those staff who now share desk space with their colleagues are given advice and support in deciding how to make the most efficient use of the space available.” She said that staff could still move things on their desk to positions that suited them best.
“Lean is all about how we can work more efficiently to deliver an even better service to our customers, providing support and appropriate levels of management to busy staff while providing real value for money to the taxpayer.”
About 44 offices in Britain follow Lean working, and this is due to increase to 46. Trial sites were set up at Lothians, in November 2004, and Portsmouth and Cardiff in June 2005.
George Osborne, the Shadow Chancellor, joined the criticism of the project, blaming Gordon Brown. He said: “On the day that it is revealed that nurses are being sacked and operations are being cancelled, we hear that Gordon Brown is spending £7.4 million telling civil servants where to put their paperclips.
“People are wondering where their money has gone, and now they know.”
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