Ben Webster, Transport Correspondent
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Ryanair is threatening to sack pilots after being criticised by air accident investigators over a series of dangerous approaches to airports. In the latest incident to emerge, an aircraft flew so low over rooftops that it triggered two warnings in the cockpit and sixteen complaints from alarmed residents.
It was the third serious incident in less than a year, and the fourth in two years, involving a Ryanair jet approaching an airport too fast or at the wrong height and being forced to abort landing.
All Ryanair staff are under pressure to meet turnaround times of only 25 minutes, the tightest in the industry, and pilot unions say that this can lead to mistakes.
British Airways and easyJet said that there had been no similar incidents involving their aircraft in the past two years.
Michael O’Leary, the Ryanair chief executive, has responded to the incidents by issuing a memo to all pilots telling them that they will be demoted the first time they make a dangerous approach and sacked for a second offence.
The memo, a copy of which has been obtained by The Times, states that a new disciplinary procedure is being introduced in response to a series of “high energy approach incidents over the past two years”.
Pilot unions said that the memo would force the problem underground, leaving pilots too frightened of losing their jobs to cooperate with efforts to find out why the incidents were happening.
The Irish Air Accident Investigation Unit last week issued a report on the third incident, which involved a flight carrying 134 people from Stansted to Cork on June 4 last year.
As the aircraft approached Cork, the captain realised that he was too high to make a safe landing. The co-pilot advised him to perform a “go-around”, which would involve the aircraft flying straight ahead and climbing to 3,000ft before beginning a new approach.
But the captain decided to fly in a tight circle to lose height and land only minutes later. He banked so hard that he exceeded the normal operating limit for tilting the Boeing 737’s wings. The captain ignored repeated warnings from the co-pilot that he was losing height.
The aircraft came within 425ft of the ground as it passed over the suburbs of Cork and the cockpit “ground proximity” alarm sounded twice.
The report said the “serious incident” was caused by the captain failing to comply with standard procedures and ignoring the advice of the co-pilot.
It referred to a previous incident, on March 23, 2006, when another Ryanair aircraft only “marginally avoided” crashing during an approach to Knock, in western Ireland. The unit criticised the airline for failing to report the incident for almost two weeks, by which time some evidence had been deleted.
Captain Evan Cullen, the president of the Irish Airline Pilots Association, said: “The link is the pressure pilots are under. Everybody at Ryanair is under pressure to meet very tight turnaround times.”
In the most serious incident, in September 2005, a Ryanair co-pilot had to take emergency control of an aircraft approaching Rome after the captain suffered a breakdown.
Ryanair, which yesterday announced record quarterly profits, declined to answer questions on the incidents.
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Flight Dublin to East Midlands 1st July 2008
Flight was 2/12 hours late leaving. The landing was terryfying ( I am a former student pilot)
A loud bang at the rear of the aircraft.
I have experienced many solid landings but this was boneshaking. I felt my spine compress.
Gary, Stoke, UK
Ryanair Maintain there aircraft each night and actually have one of the best maintenance of the aircraft in the industry, putting the likes of BA and Air France to shame. The Boeing 787-800 NG are designed for the work load, they are not over used and are very young he only keeps them for about 5 years, he always have new aircraft arriving from Boeing. He then sells them on for a Profit and usually more than he paid for them to South American Airlines. The bumpy bit is the fun bit for the Pilots you got to give them some fun, The best is flying into Girona and Bournemouth were you usually get god 30-80 MPH crosswinds great fun to be flying it.
Henry, Southampton, Hampshire
Statically Ryanair are overdue a plane crash. As Ryanair continues to put profitably above safety it is only a matter of time until one of their overused Boeing 737-800âs and exhausted flight crew are involved in a serious incident.
Tom, London, England
Ryanair isn't that bad, you just get what you pay for.
And the first day a Ryanair plane crashes, the whole world will say: You see, They're cheap, they can't be that good. And than nobody wants to fly with 'm anymore
I think I won't be much safer in a klm or BA plane than in a Ryanair plane.
Nienke, Venray, Netherlands
I just flew blackpool to dublin and back with ryanair...i know a pilot (who works for airtours) and earlier in the day he warned me about the bumpy landing i'd get when returning to blackpool...i thought he was trying to scare me but it seemed to be right. when we landed in dublin (with a large runway) the descent and landing were perfectly normal....coming back into blackpool the descent and landing were steep and hard.....to allow them to stop on the runway and not overshoot it. I know nothing of flying and am incredibly fearful of it but the fact i know what was coming and it happened as i expected meant i was calm.
Perhaps the answer is for the pilots to explain it will be bumpy and steep due to the airport but its perfectly normal and not to worry....10 seconds onto the started our descent speech they give.
I hate flying full stop...ryanair are no worse than any other airline and have to meet the same safety standards as the rest,
Andrew, Bolton, lancs
My family and I just returned from Dublin to Leeds Bradford, on approach we were travelling too fast, bounced twice on the runway, shaking from side to side.
We were travelling that fast that we overshot our turnoff and had to do a u turn on the main runway to travel back to our turnoff. Even the cabin staff commented that we were going back to collect our stomachs.
This is the 3rd time I have had a rough landing because we were going too fast.
Weather conditions were good with a slight wind.
People are going to be killed if someone does not take action.
I am going to take this matter up with the Pilots Association.
Jeff Heenan, Harrogate, United Kingdom
My family was unfortunate enough to fly into Bournemouth airport today on a ryanair from pisa. We saw on last night's news that extremely high winds were forecast for the south coast. As we approached Bournemouth it was obvious that the thick layer of cloud was going to cause problems and the turbulence was some of the worst I have ever experienced and it was with severe difficulty the pilot managed to push through the clouds commenting that we might have to circle a few times -before descending to "see what happens". The looks of incredulity among passengers near us were a sight to see and there was complete silence in the cabin. After missing the airport completely we ascended sharply went back through the clouds fully expecting a diversion to another airport-but no the pilot pushed through the clouds again and finally we made the fiercest bumpiest landing ever. Never again. Ryanair should never force pilots to compromise passenger safety in the interest of a quick turnaround
l c, portsmouth,
we flew into teeside airport 31st of july from gerona airport spain and our pilot over shot the runway and had to abort his landing you could year a pin drop inside the aircraft its very daunting to have to nearly touch ground then thrust up for another go many on board were terrified.
mally, shildon,
oh my god please reassure me ill be ok, im flying to spain in august with ryanair and im terrified of flying.
the mother in law is treating us as we have had a bad few months.
mark, sothampton,
Intersting,
from Stanstead to Derry on the 7.50pm 11/6/07 monday flight the plane sat down particualry hard and all the customers and one of the crew felt it was a particularly hard touch down. Intersting too that the filght was delayed out of stanstead.
I was scared as were over 100 other patrons,
Mr Moore, derry, derry
I was recently on a return flight from Girona to Bristol(9.7.07) and I experienced exactly the same as 'Rachel from Pooles' comments down to the last letter. Everything she describes is the same as my experience and as a nervous passenger I can adamantly confirm I will never fly Ryanair again, if I ever buck up the courage to ever travel by plane after that horrendous landing.
Julia , Woolacombe, UK
I flew into Liverpool on 8th May 07 after taking off late from Shannon, the plane was very close to landing when we accelarated again and took off to do a turn around, the captain came on to tell us that the cause was wind shear and had been advised by air traffic control to abort the first landing attempt. I have witnessed a few hard landings by Ryan Air, I am not sure though how these are going to aid Ryan Air turn around in the future if they are doing damage to the planes now !
Mary, Limerick, Ireland
I have flown with Ryanair three times in the past 4 months, thats 8 landings. Each and every single one has been what I call a 'Hard Landings". I have flown with many airlines and yes I have experienced the odd 'Hard Landing", but why so many with Ryanair? I am actually quite concerned about all this constant over stressing of the under-carriage. Its only a mater of time before something snaps!!!
Andrew Stillie, Colchecster, Essex
The evening flight from Einhoven to Stansted on 6 May 2007 landed with a hell of a bang. There were several screams from the passengers at the back. Presumably the pilot was trying to get down quickly because the plane was due to go to Germany half an hour later.
What made it worse was that nobody could make out what the chief stewardess was saying when she previously read out the safety announcements. Her strong accent and speed of delivery made understanding impossible for English people, let alone foreigners. If there had been an emergency, no-one would have understood what she wanted us to do.
Phil, London, England
I recently experienced a "very firm" landing at Cork airport with Ryanair. The passengers burst into spontaneous applause and cheering. I not sure if this was in appreciation of the skill of the crew in landing the aircraft or it was a form of thanks to God of what might have happened had the landing been any firmer. The jury's still out for me.
Steven, Cork,
I am flying with Ryanair next week to Barcelona(Gerona)!and have heard many horror stories from friends and relatives( 1 today from a friend who travelled from Ireland to Bristol,) so I thought I would look at websites to check, and they have been totally confimed! Bad, bumpy landings etc., I am seriously thinking of not going. I was very annoyed after booking with Ryanair to fly to Barcelona from Bristol to realise the flight was to Gerona airport (approx 65 km outside Barcelona) landing at 23.40. I telephoned Ryanair to ask for a refund as I felt I had been misled but was told I should have done my homework! The flight was reasonable but I wouldnt say cheap after taxes etc., Easy jet were a tiny bit more expensive but they did fly into Barcelona(not Gerona) My husband is from Ireland and when I told him I had booked with Ryanair he told me he wished I had told him as he said he would not ever want to fly with Ryanair, as he despised O'Learys attitude and arrogance.
susie, bristol, uk
What you percieve in the rear of the plane can be very deceptive. Let's be honest here, you can't see what goes on up front, what you feel to be a steep descent or wild manouevering is most likely nothing out of the ordinary. As far as the landings go, in Ryanair we are encouraged to land safely, this can entail "firm" landings if the runway is short, the weather is bad or if you are aiming to turn off the runway at a certain point. The aircraft itself is designed to be landed "firmly" and not floated down the runway unless you have lots of room. In fact the undercarriage can take a landing without the pilots even checking the descent at all. Of course sometimes us sky-gods get it wrong, we're only human, a factor in this is that the aircraft Ryanair fly, the 737-800 is a stretch version and is far more tricky to land than say a shorter Boeing or the Airbus that Easyjet flies. We all like gentle landings, but believe me, a "firm" landing is nothing to worry about.
Tim, Barrow,
Having flown 4 flights with Ryanair this year already I would like to say I am very impressed.The planes have been either on time or early in arriving The landings have been smooth no problem at all. Last Tuesday my husband flew home from Edinburgh to Gatwick via BA & his flight was 30 mins late leaving & 20 mins late landing. The amount for a business class passenger with BA certainly far exceeds the cost of us flying with Ryanair as a family, The steepest descent I have ever been on was a decent into the Caribbean much faster & steeper than anything I have experienced with Ryanair & I have already booked to fly with them again in May
Kerry, Hastings, East Sussex
When is someone going to do something about Ryanair? Are we going to wait for a crash and for people to lose their lives? It is clear that O'Leary feels he is above criticism, and is happy to take risks with other people while the going is good for him now I don't fly Ryanair any more, because I don't think the airline has a safety culture, and I have a choice about where I want to go on holiday. But I wonder what the reactions are of people who do need to make frequent trips to Ryanair destinations? It's very hard to pass by their low fares, and these are the people who are being put at risk . Perhaps they are like O'Leary, and hope that their luck is going to hold......
Jenny , london, uk
I flight regularly on Ryanair (because it is cheap) but their landing is alway much more scaring than with any other airlines I have been to.
They hit the ground with incredible force. I worked for twenty years for a company that manufacture airplanes and similar landing were only happening during testing or during an emergency.
carlo, london,
I was on a Ryanair flight from Blackpool to Stansted recently. On the approach into Stansted the plane was nearing the runway and when if felt we were just about to touch the runway the plane suddenly started gaining height (at an extreme angle!) The pilot apologised saying he had missed the runway and would have to try again. A second voice then came on to explain the reason for missing the runway was because there was another plane in the way. The second attempt at landing was also a bit traumatic as the plane then swayed up and down on its approach. We then hopped onto the runway and it then seemed an eternity til the plane came to a stop. I thought we were never going to stop! The brace position seemed a popular choice for passengers this time. No further explanation or apology was given by the crew. Agree that ryanair is the cheap option, but one that i will never choose again if their attitude to health and safety is to compromise customers safety.
Rachel, Poole,
Like many passengers, I have always appreciated Ryanair's cheap flights. However, this latest report has finally made my mind up to stop using them. Michael OLeary's response smacks of the arrogance that makes him so dislikable. By threatening staff he is only going to cause more stress - and as such increase the risk to passengers. Ryanair are not the only no-frills provider and if it means spending a bit more money in future - I am more than happy to do it.
Emily, London,
I flew to Sevilla from Stanstead on a RyanAir flight last week, on the first take-off a sensor failed on the reverse thruster interlock making us return to stanstead where a heavy landing was made. An hour later we took-off for Spain once more after the Captain said there was nothing to worry about and that the engineer had worked on the aircraft fixing the problem.
The landing at Sevilla was in all ways a performance landing, full flaps and an exceptionally steep and fast decent indeed followed by an exceptionally heavy landing where the undercarriage came all the way up to the bump stops, jarring my back very badly.
No attempt was made to use the reverse thrusters, but very heavy use of the breaks were made. On leaving the plane the pilot was seen inspecting the undercarriage with someone I assumed to be an engineer.
This was the heaviest landing I've ever taken, even when under instruction for my PPL I never landed that hard. It seemed like he just flew the plane straight into the ground.
Graham J Howard, Wellingborough, Northamptonshire
When you are racing with a hungry and exausted horse and you see that you are not going to win, you can stop racing, feed and rest him or you can hit him with a stick to make him run faster. Well horse might just run faster with the stick and pilots too but than sometimes....
Homer, Springfield, USA
I last flew Ryanair on January 5th this year and found an old ticket on the filthy floor dated October 18th '06. I hope it had just fallen out of a passport. They also managed to put someone on the wrong plane (despite 3 ticket checks on the way to the aircraft). The stewardess who came to collect the passenger received a standing ovation. A relative of mine who used to fly for Ryanair often remarked on the dubious professionalism of some of the pilots. I understand these are only the actions of a handful of people, but this article did not surprise me too much.
Francesca, Leeds,
The pressue Ryanair puts on its staff certainly puts BA staff's compliants into perspective.
Victoria, London, UK
I've flown over 500 flights with Ryanair in the past few years. I've experienced a few quick descents and one aborted landing due to an obstacle on the runway and not pilot error. I fly with Ryanair for convenience and economy and I don't expect any frills. In my experience cabin crew are courteous and efficient and the pilots are competent. Apart from the occasional delay, which is not surprising, given the tight turnaround, I have few complaints. I get what I pay for and am happy to avail of it.
Tom, Dublin, Ireland
I'm a Ryanair pilot, and it's true that the turn-around times put you under pressure. I could hardly believe it, however, when I read about this incident. This is certainly not something I've heard of happeneing before. I should point out something though, the airfields we fly into at Ryanair are often very small with limited facilities to aid the pilots in making their approaches. This can require us to make approaches (that are still perfectly safe) but require more skill and judgement and, in many cases, more manouvering than you would experience on a flight with an an airline such as BA. The job the pilots do in Ryanair is exemplary on the whole, even under such mounting pressure. If any of you want to read up on pilots opinions of this event I would recommend going to www.pprune.com
Tim, Barrow,
Penalising those at the sharp end for the failures of those at the blunt end. Ho Hum - put the safety clock back twenty years Ryanair
Mark, London,
I have been on a number of Ryan'scare' flights that have literally thumped down on the runway to land and assumed it was due to the short runways at some of the smaller airports. I'm prepared to put up with every other Ryanair service issue for the sake of flying to obscure airports not served by other airlines, but if safety is an issue then perhaps not!
Elizabeth, London,
I dont understand what all the fuss is about. You pay £1 for a ticket what do you expect? Of course corners will be cut and, as a by-prodict, safety jeapordised.
You pay your money and you take your chance.
Phil Mann, Newcastle,
The only way airline companies will be forced to behave is to penalise them where it hurts most, in their pockets, by an embargo.
They would soon buck up their ideas if passengers used alternative carriers. However, in these apathetic times, I don't think we care enough about safety, service provided or carbon footprints as long as I'm OK and can still have my cheapo weekend to Prague!
Unfortunately, I don't foresee any changes until a plane crashes due to pilot fatigue/stress, because the likes of Mr O'Leary don't care about their customers.
Tasha, Bristol, UK
I was on a Ryannair flight to Stockholm from Standsted and we dropped considerably fast and it felt like we landed extremely quickly.
Jason, Cheltenham,
This airline is an accident waiting to happen and when the inevitable occurs it will likely be the end of Mr. Michael O'Leary's careeer: unfortunately it will likely also be the end of a significant number of passenger's lives.
James Fitpatrick, Edinburgh, United Kingdom
Absolute rubbish that the 25 minute turnaround has any bearing on flight safety. I'm a professinal pilot that has worked for BA, Easyjet and Ryanair. Ryanair's safety culture and procedures are at least as robust as any other major carrier in the UK and Europe.
John, Stansted, UK
I was on a Ryanair flight recently from Stansted to Granada. Everything was fine and as usual (like the filthy interior!) until landing when, although nothing went wrong, we seemed to descend much quicker than any other flight I have been on. I have been on another Ryanair flight in the past which did the same, although not quite as quickly. I know we benefit from much cheaper tickets by them providing a very basic service, but they already heavily compromise the cleanliness of their aeroplanes and now it seems they are compromising on passenger safety too.
Eleanor, London, England