Valerie Elliott, Countryside Editor
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Residents of a Cotswold village are fighting to safeguard a tradition where the post office and small shops close for an hour for lunch each day.
The threat to a sedate pace of life in Painswick, Gloucestershire – best known for the 99 overhanging yew trees in the graveyard of St Mary’s Church – has been triggered by the postmistress’s decision to sell her business.
Annie Littler has built up a thriving concern in the past five years but closes at 1pm for an hour each day and on Wednesday afternoons – a pattern established for more than 30 years. She has been trying to sell for two years and has just found a potential buyer for the £360,000 property.
But the Post Office has refused to sanction sale of the business unless the new owners open during lunch hours and on Wednesday afternoons.
The opening times observed in Painswick have long been abandoned in high streets around Britain. In rural communities, however, a “closed” sign on the door in the middle of the day remains a familiar sight.
Ms Littler, who is in her forties, is outraged. If the Post Office does not recant, she will lose her buyer, who does not wish to be burdened by the extra opening hours. Her home, which dates from 1428, is the oldest building in the country to house a post office. She cannot, however, sell it as a residential home because the local council wishes to keep a post office and shop on the premises.“I believe this nonnegotiable requirement for extra opening is devaluing my business,” she said. The issue has become a matter for the whole community. Villagers fear that if this is not resolved they will lose the post office. The parish council and the MP for Stroud, David Drew, have also intervened.
The decision by the Post Office to close 2,500 outlets may also have deterred buyers. Ms Littler claims that opening at lunchtime will not bring in extra trade. “Things go to sleep in this village at 1pm for an hour. There are not many businesses and if they need the post they come at the end of the day. There is no dramatic ebb and flow of visitors.”
Frances Lay, 47, a potential buyer, does not want to take on extra hours. Ms Lay, who has worked for a bank in London for many years, said: “I’m happy to open for 37 hours, but not for 45 hours. After working all hours, I’m looking forward to stopping for lunch each day. Otherwise I will pull out.”
Terry Parker, chairman of Painswick parish council, said he could understand if the post office were in a busy town with a steady number of shoppers. “This does not happen in Painswick. Most people regard the village lunch hour when shops are not open.”
A Post Office spokesman said: “We need a modern, sustainable network and that involves being open when customers want to use us.”
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Wednesday and lunchtime closing went out with the ark. Just open the thing all day and have done with it. Post Offices are run for the benefit of the customers NOT the person who runs it.
Mark Hewitt, Gateshead, UK
A few thoughts:
Is this a good time to upset the Post Office when they are looking for 2500 offices to shut!?
Yes I see its a matter of principle for this person but come on, does anyone really expect take lunch breaks running their own business? When your livelihood is a shop surely it's a good thing to be open isnt it ? From that point of view I can't see what the fuss is about, I doubt if the shop or post counter is run by just one person all day, so Id get staff to cover if I wanted a break.
Frankly I cant believe that some shopkeepers dont want to increase their income there is a good chance that the business will grow if the hours are extended, this is hardly late night opening!
From my experience local shops that survive are run by people with energy flair and imagination by people who want an easy life - I pity this community if the potential buyer wants an easy life - success in retail is all about hard work and long hours not semi retirement.
Paul, Leicester, UK
I fully appreciate the stand taken by the present Post Mistress and the residents of the village for the closure of the Post Office for an hour at 1.00 p.m. Since this is an established practice in the village, people are probably fully reconciled with it. In fact, I would like all other Post Offices everywhere to observe this practice. This is quite a healthy practice. I am myself a retired Officer of the Indian Posts and Telecommunications Departmernt. Even here many small Post Offices observe a half hour lunch between 1.00 p.m. to 1.30. p.m. Our Post Offices are part of Govt. of India and there are no franchises here.
C.N.Sanjeevi, Chennai, India
If there isn't sufficient business to warrant being open at lunch time, or worse still all afternoon on a Wednesday, you have to question whether it should be open at all !
Peter, Liverpool,
I know that the outlook is bleak for post offices but is this the right fight to pick in this case - I can't see what's wrong with opening at lunchtimes - I worked in shops for years which never closed for lunch and if it was quiet then you had time to do most things. Conversely you are seldom not working in a lunch hour if you run your own business - am I the only one thinking this is a nice but sadly outdated approach that isn't the real issue - will this sort of attitude help keep this PO open?
Paul, Leicester,
Better to have a post office in the village even if it closes for an hour than not have one and have to travel miles to use one.
Michelle Cantoni, Chipping Sofbury, UK