Adam Sherwin, Media Correspondent
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The BBC must pay an unprecedented £50,000 fine over the Blue Peter phone-in scandal in which a young studio guest posed as a competition winner.
Ofcom imposed the first financial penalty levied against the corporation after finding the BBC guilty of deceiving viewers and breaching a bond of trust with children.
But the BBC vigorously contested the fine, which sets a precedent and could undermine the corporation’s fiercely guarded tradition of self-governance.
The scandal erupted when the telephone system failed during a phone-in competition. A panicked researcher plucked a child from the Blue Peter studio and fed her the correct answer. She was put on air from a studio phone and named as the winner of the competition.
Nearly 40,000 viewers who called the premium-rate line had no chance of winning. But the researcher was congratulated for her “quick thinking” by producers and the programme’s editor failed to report the deception to BBC management. It was eventually exposed during a wave of phone-in scandals when an adult who had been in the studio blew the whistle. Ofcom found the BBC guilty of “serious breaches” of the broadcasting code, “deception” and of making a child “complicit” in that deception.
The BBC was fined £45,000 for misleading viewers. Ofcom imposed a further £5,000 penalty because the programme was repeated in full on CBBC, the children’s channel.
The watchdog said: “The breaches involved a preplanned decision to fake a winner in the interests of ensuring the smooth running of a programme, and in doing so made a child complicit in events leading to the deception. The decision to involve the child in the deception for the sake of expediency demonstrated a casual lack of regard for the welfare of that child. This was material which should not, in any circumstances, have been either produced or transmitted.”
It added that the issues raised “go to the heart of the relationship of trust between the broadcaster and its audience – in this case, an audience which is primarily made up of children”. Ofcom also identified “a series of serious and avoidable management and compliance failures”.
The BBC said that the imposition of the first statutory fine against the corporation was disproportionate. The corporation said that it acknowledged the grave breach of its standards and would no longer conduct phone-in competitions in such a way.
But Ofcom was unimpressed with the BBC’s attempt to shift the blame entirely to the researcher, who had raised concerns about the competition before broadcast but was ignored.The fine reflects regulators’ determination to crack down on phone-in competitions where viewers have been deceived. Ofcom imposed a record £300,000 fine on Five, the television channel, for faking the winners of a phone-in quiz on Brainteaser.
Last week Icstis, the premium-rate regulator, fined Eckoh, the call company that ran the You Say We Pay quiz on the Channel 4 Richard & Judy show, £150,000 for breaches of the broadcasting code. Ofcom has said that similar cases would be dealt with “extremely seriously”.
The BBC Trust has commissioned a policy review into the use of premium-rate services during programmes.
A spokesman said: “The trust expects BBC management to continue to demonstrate a commitment to learning from these breaches. The culture of the BBC must be such that any proposal to mislead audiences is instantly dismissed as wholly inappropriate.”
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It is utterly ludicrous that the BBC expect the licence payer to foot the £50,000 fine. It should be compulsory that the poeple who defraud or neglect to do there jobs correctly should collectively foot the bill themselves and that also includes the Government and local councils who spend tax payers money irresponsibly.
Colin Griffiths, Tadworth, Surrey
How ridiculous is this? The BBC makes a huge blunder like this and we, the license payers, have to foot the bill? As if we don't get inflicted with enough repeats and substandard programming we now have to pay the Blue Peter's fine? I am furious beyond words about this. I think all these phone-ins should be permanently banned from TV if this is the way they are dealt with!
Mel Nadella, Ealing, London
Ofcom fines Blue Peter £50,000 for a one off fraud. That makes the Icstis fine of £150,000 levied on Eckoh for a swindle that they admit went back to 2004 appear very low.
Eckoh also claimed the swindle was in place before 2004 when they took over the contract from the previous company that was operating the phone lines.
It now appears that company was Arrow Interactive, formerly Voice Media, and the business man that set that company up now sits on the Icstis board.
Does this explain why Icstis didn't pursue their investigation for the period before 2004 to 2001?
Kenneth, London, UK
@Ken Jones
No it isn't. You're wrong.
Karl, Oxford,
In fining the BBC, Ofcom have fined the license payer. The very people who were conned into making the calls will now have to pay the fine which, to any normal human brain, is bizarre to say the least.
Could they not instead insist that the producers perform some mildly humiliating public stunt, chosen from a phone-in competition, by way of compensation. This would satisfy the honour of all parties as well as show the children who watch the program that cheats never prosper. It was a sneaky act, but it wasn't done with a dark heart.
David Masu, Zürich,
Is anyone really surprised at behaviour such as this from the BBC? The BBC used to be an honest trustworthy and unbiased service, respected the world over for it's programmimg and political impartiality. What a far cry from those days as we see the leftist and sometimes racist bias in the news reporting and now the criminal dishonesty of it's programme employees. British society is in a total meltdown, standards no longer exist in many circles and this is reflected in the current output by the BBC. It's about time we pulled the plug on the beeb and let them raise their own funding.
viv, London, england
The BBC should abolish the licence fee and support its own lavish life style.
£50,000 is an insult to the victims of the Blue Peter fraud and furthermore, it is an insult to the thousands of British citizens sitting in prison to poor to pay the BBC licence fee
Ken Jones, LONDON, UK