Maurice Chittenden and Kamil Tchorek, Krakow
Download 'Too Hot', an exclusive Specials track from iTunes
WHEN Elizabeth Anthony, a retired nurse, hired a Polish builder to plaster the walls of her south London home she was so pleased with his work she asked him to redecorate her ceilings.
What happened next was an increasingly familiar story for British homeowners now finding that Polish builders, once a byword for honesty, hard work and low prices, are beginning to go native.
The original builder had returned to Poland for a holiday, but he asked three of his countrymen, fresh off the coach, to take on the task.
The new arrivals left piles of rubbish around the flat, disappeared for days on end and, even when they did put in an appearance, seemed excessively keen on tea breaks.
“They were contemptuous and insolent,” said Anthony, 56, last week. “They didn’t show up some days, never told me what they were doing, left rubble around the place and even stole my net curtains. The whole thing was deeply unpleasant.”
When Poland and other east European countries such as Lithuania and the Czech Republic joined the EU in 2004, Britain was one of the few existing member states to allow them virtually unrestricted access to the labour market.
Concerns over high levels of immigration were soon drowned out out by dinner-party anecdotes about the influx of cheap, cheerful, hardworking nannies, plumbers and builders.
But the laws of the market now appears to be spawning a second generation of workers adapting their prices and working habits to the UK norm.
More than 76,000 foreigners registered in Britain as self-employed builders last year, the majority from Poland. There are signs that some of the skilled workers of three years ago have been replaced by inexperienced, unqualified compatriots.
Michael Bourne, 53, a property developer, paid a Polish builder to tile the kitchen floor at his home in Limehouse, east London. Workman took the wheels off a £2,000 gas range cooker and wedged it into place.
The oven is now jammed in and Bourne, who cannot move it, said: “I am left to cook my meals in a £40 microwave from Tesco.”
Nita Bowers, 46, a graphics designer for a City investment bank, hired two Polish builders to decorate her £250,000 buy-to-let flat overlooking Canary Wharf only to find they had moved in, damaged a wall and ruined her microwave. She too had to go to court to get them out. “The bizarre thing is that they were seen driving a BMW,” she said. “I won’t be hiring Polish builders again.”
It is an attitude gaining momentum among both employers and unions inside Britain’s £100 billion-a-year construction industry - some of whom do, of course, have a vested interest. The Specialist Engineering and Contractors’ (SEC) group, which represents 8,000 companies, has written to Gordon Brown asking that public sector contracts - which represent 40% of the total - be awarded to established firms that invest in training and upgrading skills. The subtext is that it wants British firms to get the work.
“We have major contracts like the London Olympics and Crossrail,” said Professor Rudi Klein, chief executive of SEC. “Relying on the Polish builder, plumber and electrician to come over and do a quick fix is not sustainable.”
There are still good Polish builders in Britain. Martin Szewczyk, 28, came to Britain in 1999, barely speaking a word of English. He started work as a gardener, sleeping on a friend’s sofa.
Today his company, Property Maintenance, based in Green-ford, west London, employs up to 15 other Poles and he has just bought a £266,000 house for himself, his wife Anna and their one-year-old daughter Julia.
“When I started I worked very hard and I was very cheap. But then you have to pay taxes and the prices have to go up. Sometimes now I find my quotes are more expensive than British builders,” said Szewczyk.
Some job agencies in Poland advertise for unskilled workers and train them in just enough English to get through interviews for jobs in Britain as craftsmen. In Poland, meanwhile, workers are complaining of being undercut by even cheaper Romanians and Ukrainians.
Win a luxury weekend to Newcastle and its neighbour Gateshead, find out more here
Risk, resilience and embracing new technology
Industry sectors news at a glance. Interactive heatmap, video and podcast
Discover the power of collective thinking. Submit a solution and be in with a chance to win a Media Hub Home Entertainment System
The inside track on current trends in the charity, not for profit and social enterprise sectors
Everything the Business Traveller needs to know to make a better trip
Make the most of the summer and enter our fabulous photographic competition, you could win a £5000 holiday
Corsica is an island of beauty and contrast, an ideal holiday destination
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
The clever way to lease a new car is with Car leasing made simple™
2009
per month on 36-month
Personal Contract Hire (PCH)
2008
42850
Car Insurance
£24,250 - £30,346
MI5
London
£60,000
The Environment Agency
Bristol
Up to £90K
Boots
Midlands
OTE £85k
Credit Protection Association
Nationwide Opportunities
Completely London
Luxury Condo's in Manhattan with NYC views
The best new homes in Wimbledon?
Nationwide
Fabulous Cruise And Cruise & Stay Offers Including Virgin Atlantic Flights Prices Start From Only £699pp!
Last Minute Cruise And Cruise & Stay Offers. Med From £499pp, Caribbean From £699pp!
5 star quality at a 3 star price.
8 fabulous Canadian cities ...you won’t find cheaper
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Property Finder | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.
There are a lot of good companies out there, providing quality services either Polish or English.
If you think you can get a full house refurb for penauts, don`t tell others somthing went wrong. Professional companies, have websites, advertisment, management, invest in their image, and training.
Spend_MORE_get_it_done_RIGHT, London,
The British builder, built Britain long before any mass migration to our island. The British working classes have their wages cut in half, been called lazy and slovenly and all deemed the drunken bingers.This is our island, this is our homeland, this is how we are. Can we have it back please?
David , Croydon,
Sim is laughing in Warsaw. But don't you think, Sim, that those who have emigrated are among the best ones and thus can make good job in Britain ?
Gilles, Lille, France
It is pretty funny we are seeing a somewhat similar phenomena here.
A few years ago the quality of British tourists to Poland was very high. They came to Poland for sightseeing and generally behaved themselves. Nowadays, with such cheap flights available, most of the British who come here are the drunken fool types, with little respect for there surroundings. Well, I guess that is to be expected when cheap flights become available to the lower classes of the British.
Marzena Kolodziej, Krakow, Poland
To Sim (Warsaw) - can it be because in UK they're much better paid so, by default, trying much harder????
Marta, Warsaw, Poland
If they are so bad why so many people still hire them? only because of the price? i dont believe.
Anyway this is good news for Poland, because we are out of emplyees and Euro 2012 is comig - we will need them.
greetings from Poland
Atu, Torun, Poland
You can find good working and cheap Poles, and those who work bad for small amount money. But try to find good and cheap British workers...
Elton, Paris, FR
I'm a Polish engineer working in GB since April 2006. You all must know that construction industry in Poland in extremly busy nowadays and salaries in the sector are raising very fast. Hence, many proffessionals are coming back to Poland because they'll earn not much less, but their quality of live will improve significiantly. Sorry to say, but your country is not that attractive for Polish construction workers as it used to be a few years ago. However, very very generally speaking, I still believe that Poles have better aproach to hard construction work than British. I've been working with British workers and chainboys - they need more support from site engineers than Poles do (not taking language into account). In Poland, very often, foremen work with dumpy level, which never happens in GB.
Piotr, Glasgow,
No matter if you hire Brits or Poles, you should always ask for reference. Dominic Graham is right - it's down to individuals, regardless of their nationality.
wjaz, Stonkegaard,
one more. that is true but... try hire ppl skilled, speaking english and with references. then you can be sure all will be ok. even more than ok. Im working here five years and I`ve got always job, becouse Im the best. All know that :)
maya, london,
There will always be a few bad ones, but there really is no need to create such a negative impression... Majority of them are still reliable and hardworking.
Casper, Birmingham,
Of course this was going to happen! What else did anyone expect?!? So, people have good experiences working with Polish builders, and suddenly the media creates this hype about how wonderful they are - it was never an absolute reality, and the more that arrive the more we were going to see that fact highlighted.
In the end it's down to individuals, and those individuals who provide a quality service are ultimately going to be able to command higher prices - so the myth of 'cheap' labour that is of a 'superior quality' is now being exposed as exactly that! Big surprise!
Dominic Graham de Montrose, London,
Most Poles would buy and sell the British. There's nothing soft or necessarily obliging about them.
Judy , Liverpool, england
I would never change my Polish builders for any British. They are better and cheaper. They know their job very well.
Sean, Strabane,
Amusing.
I've been reading, bemused, these accounts in the last few years of how great Polish workmen are. I wondered how they could suddenly become so efficient on arrival in the UK when at home, in Poland, they are the biggest bunch of botch artists, not to mention the liquid breakfasts.
I'm laughing...
sim, Warsaw,
This has got to be good news for those British builders who have been done out of a job since the Poles came in. Get out there boys, price fairly , do a good job , turn up on time & show us British is best.
Maggie Millington, Brittany , France
Isn't it funny how unscupulous landlords, looking to pay anyone to do work for as little as possible, get what they pay for. How many times are builders approached for a quote and then haggled down, and then offer the builders "cash in hand" to get an even lower price. If they want to scrimp on the pennies, after shelling out hundreds of thousands on the property in the first place (to make a fast buck selling it not long after) then "boo hoo hoo." They would probably be even more annoyed if the local cowboy builder had charged them double the Lithuanian quote and run off with the proceeds.
Robert, Leamington Spa, Warks
Well,
Better install some more wage discipline then..
Those for for lots more immigration?
Pete Balchin, Solicitor , Bristol, UK
What a biased article! No further comment.
Manon, Scotland,