Adam Fresco, Crime Correspondent
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The personal information of 25 million people stored on the missing computer discs is enough for criminals to steal goods and money worth hundreds of millions of pounds, experts said yesterday.
Armed with names, addresses, dates of birth, child benefit numbers, national insurance numbers and bank or building society account details, fraudsters have enough information to create bank accounts online and then spend any loans that they take out.
With social engineering – where criminals ring up a bank’s staff and pretend not to remember their password – they can also hack into the accounts of the people whose details have gone missing.
As many people use their children’s names as online passwords, the information the criminals need to access the accounts has already been handed to them.
At the very least they would be able to order credit cards and spend thousands of pounds on each one. Alternatively, they could sell the credit cards for £100 a time.
According to figures published by the Home Office in February last year, the official estimate of identity fraud is £1.7 billion, but this is not exact and experts say that it could be a lot more.
David Hill, senior security consultant at red24, a global personal security agency, said: “If this information fell into the hands of a fraudster they would need nothing more to hack into accounts because they have been given everything they need.
“Having a national insurance number is as good as having a passport.
“Even though they do not have a password it is not very difficult for a good criminal to get this by persuading bank staff they have just forgotten it or by trial and error.
“Even if they cannot get into your account they can open one up in your name and buy goods with it. This will have an additional cost as someone has to pay for this fraud when it is discovered.”
Mr Hill, who is the former head of Gwent CID and was commander of the western area of the National Crime Squad, added: “If they do need extra information, like mother’s maiden name, they can easily get it from a birth certificate.
“To simply send this information through the post is grossly incompetent. There are 25 million people whose details have been lost – imagine if criminals get this information and only take £10 from each person.”
According to figures released by Cifas, the fraud prevention service, identity fraud accounts for a criminal cashflow of £10 million a day.
There are proven links between identity fraud and organised crime and it can aid criminals involved in illegal immigration, drug trafficking and money laundering.
In the 12 months to March, about 2,500 fraudulent applications for driving licences were detected by the Driver and Vehicle Licensing Agency.
Neil Munro, external affairs director of Equifax, the credit reference agency, said: “This is probably the biggest incident of its kind we’ve ever come across – it’s a security breach on a stellar scale. If names, addresses and dates of birth fall into wrong hands then that is a problem – but this includes bank account details as well, and that is even more dangerous.”
He said that people should not panic but they should keep a close eye on their accounts and monitor any expenditure.
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I recently had to change close down my bank account in Dubai after a USB memory stick was stolen. The lost data included bank account details, my address and scanned faxes including my signature. The bank advised this was enough for a fraudster to get my bank correspondence re-routed, and new accounts and credit cards issued etc.
Closing the account and opening a new one took about two months in all and was a major hassle. However both the bank and I feel happier in the knowledge that the stolen data is now useless to whoever has the memory stick.
For a government to place people in the same position as I was a few months ago boggles belief. The public must have an explanation of the steps that will be taken to mitigate the risks arising from this data loss. Also why did Alistair Darling and Gordon Brown not take earlier action if they knew about this security breach on November 10? Why the dithering and lack of resolute action?
Gross incompetence. One for the history books
Rob, Dubai, UAE
This loss shows the enormous dangers of the Governmentâs ID card system. Just imagine the potential for fraud if the information on the ID card database went missing or could not be accounted for.
Since the government has been careless with the information details of almost half the population why should we expect them to do better when they have everybody's information.
James Fluss, London, UK
What the tories have been saying in the last few months about the competence of Brown seems to be coming true. He has presided over HMRC and upset the system for the last 10 years and now he wants AD to take the fall...
Mike B, Reading,