Claim your free 2010 double sided wall chart
Banks claim they have beefed up security levels to protect their customers from gangs who dupe people into revealing their account details on fake websites. But The Times can reveal that banks are failing to keep track of thousands of internet domain addresses which are very similar to the institution’s legitimate site. Yesterday, The Times bought the internet address, www.barclaysbank.ws for just £37.
Until now victims of online fraud have been compensated by their bank but there is no guarantee that institutions will continue to honour these debts.
Once thieves have bought a false internet address they are free to send out e-mails which appear to be from a customer’s bank. If the phishing gangs have successfully copied the bank’s website customers can find it very difficult to distinguish it from the real thing.
Thomas Halim, an IT consultant at The Web Company, an internet consultancy firm, said: “Banks should speak to the internet domain registers and provide a list of names that people cannot register. It is also wrong that the registers allow people to register these names (of banks) without asking any questions.”
Barclays Bank yesterday denied that its failure to stop people registering domain names such as www.barclaysbank.ws placed customers who bank online at risk.
A spokeswoman for Barclays said: “We are constantly monitoring other domain names that have the Barclays Bank name in there and we make a business decision on whether to buy them or not.
“In itself it (www.barclaysbank.ws) is just a domain name, it is not a genuine Barclays website. The Barclays message is clear: do not respond to unsolicited e-mails asking for account information, we will never do this.”
To demonstrate how easy it is to buy a false address Mr Halim has registered a host of bank website addresses, including abbeynationalcardservices.com, barclaycardservices.com and hsbccardservices.com.
He said: “What kind of a business decision is it to say that they cannot protect their own customers? “If on the same day that a bank’s website is down, customers receive a phishing e-mail asking them to go to an alternative website registered by a fraudster impersonating a bank, it could be easy for customers to be tricked into revealing their account information.
“Instead of talking about online security like it is a space-age thing, the banks should pay attention to how the problem starts and speak to the domain registers and ensure that their names are not taken by fraudsters.”
Recent high-profile security breaches at cahoot, Abbey’s internet bank, and the Morgan Stanley credit card website have raised the profile of internet security.
Cahoot closed down its website for ten hours following a tip-off that users could view other customers’ private details. Morgan Stanley was last week forced to upgrade security on its credit card website after it emerged that users could access credit card account information simply by entering the first digit of a credit card number.
Steven Philippsohn, a partner at Philippsohn Crawfords Berwald (PCB), a City law firm specialising in tackling fraud, said: “Given the billions of pounds that banks make in profits, it is very concerning that they are not taking measures to challenge people who are taking out these names.”
“It takes 300 hours to get your credibility straight if you are a victim of identity fraud and I think the banks should take a more proactive approach against fraudsters,” Mr Philippsohn added.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
With rail travel in Europe on the rise, we review the benefits of travelling by train
In this special section we explore new food trends to help improve your dinner party and impress guests
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
1998
£47,955
2004
£56,950
Essex
Check your free Experian credit report before applying
Car Insurance
c. £70,000
The Duke of Edinburgh’s Award
Windsor
£123,460 pa
The Law Commission
London
Southwark County Council
£100,000
Home Office
Liverpool
Moments from Battersea Park.
For sale with Winkworth
Find out about shared ownership.
See your free Experian credit report beforehand
Includes flights, accommodation with room upgrades, transfers city tours in Hong Kong and Bangkok.
PremierHolidays.co.uk
For your ultimate tailor-made ski holiday, click here
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
Choose from the beautiful landscape and tranquil beaches of Oahu, Kauai, Maui & Big Island.
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.