Win VIP tickets
The rebranding effort that brought salad on to the menu and revived its fortunes elsewhere in the world has not halted falling sales in Britain. In a statement to the US Securities and Exchange Commission on Monday, McDonald’s said that the closures would cost about £23 million, and blamed stiff competition in the fast-food market for dragging down its performance in Europe. Managers have blamed chains such as Pret A Manger and Starbucks for luring customers away.
Denis Hennequin, the European head of McDonald’s, has said that his company’s restaurants look “tired” in comparison with the sofas and chrome-finished interiors of their high street competitors.
But it is fighting back and plans to redesign hundreds of its 1,250 restaurants in Britain. A spokeswoman said that some would have sofas, some would be wi-fi hotspots for internet users and all would be given a look to match their location.
The closures come as McDonald’s is already selling 50 of its outlets to franchises. It is the largest retraction of its British operations since the Golden Arches made their first appearance in Woolwich in 1974.
In those days its brightly coloured outlets, plastic furniture and curious wall hangings were considered an upmarket dining option in comparison with its closest competitor, Wimpy.
“We have been in the UK for over 30 years,” the spokeswoman said. “During that time places and habits have changed. We have to make sure that we are still relevant.”
And there are other troubling signs for McDonald’s. A recent survey by Coutts UK showed that it had fallen in the estimation of children aged 13 to 15. Last year 8 per cent of teenagers questioned ranked a McDonald’s as their favourite food. This year only 1 per cent did so.
Nor may the company rely on advertising to court younger customers. At the end of this month Ofcom, the communications regulator, will publish the results of a consultation on food advertising aimed at children. It could recommend restrictions on fast-food advertising.
Meanwhile, at Starbucks, Cliff Burrows, the UK managing director, said that the coffee-shop chain would continue to expand.
“I suppose we are a competitor of McDonald’s in the sense that we are a place where people come and have a refreshment when they are out shopping,” he said.
Starbucks has opened 50 outlets in the past 12 months and Mr Burrows said: “We are still looking to acquire sites.”
Win a luxury weekend to Newcastle and its neighbour Gateshead, find out more here
Risk, resilience and embracing new technology
Industry sectors news at a glance. Interactive heatmap, video and podcast
Discover the power of collective thinking. Submit a solution and be in with a chance to win a Media Hub Home Entertainment System
The inside track on current trends in the charity, not for profit and social enterprise sectors
Everything the Business Traveller needs to know to make a better trip
Make the most of the summer and enter our fabulous photographic competition, you could win a £5000 holiday
Corsica is an island of beauty and contrast, an ideal holiday destination
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
The clever way to lease a new car is with Car leasing made simple™
2009
per month on 36-month
Personal Contract Hire (PCH)
2008
42850
Car Insurance
£24,250 - £30,346
MI5
London
£60,000
The Environment Agency
Bristol
Up to £90K
Boots
Midlands
OTE £85k
Credit Protection Association
Nationwide Opportunities
Completely London
Luxury Condo's in Manhattan with NYC views
The best new homes in Wimbledon?
Nationwide
Fabulous Cruise And Cruise & Stay Offers Including Virgin Atlantic Flights Prices Start From Only £699pp!
Last Minute Cruise And Cruise & Stay Offers. Med From £499pp, Caribbean From £699pp!
5 star quality at a 3 star price.
8 fabulous Canadian cities ...you won’t find cheaper
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Property Finder | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.