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The internet is a valuable means of exchanging information, ideas and, yes, sometimes abuse. But anyone who reads an abusive web posting will treat it with the weight it deserves: very little. It is watercooler conversation that does no real damage.
The vibrancy of the internet could be under threat from frivolous actions. Will companies try to shut down so called “suck sites” where consumers rail against their experience of poor customer service? They are often abusive, but also informative.
The success of blogs is the ability people have to meet speech with more speech. We can put forward our own policies, dismiss ranters and attach links to sites promoting our views. The more forward-thinking judges have recognised this and denied internet plaintiffs because the case serves no useful purpose.
Libel actions should be about correcting a wrong, where one party is all-powerful and the other not. We should have a more egalitarian approach to how we impose libel law in cyberspace and not destroy the vibrancy of the internet.
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