Fran Yeoman and Jonathan Richards
We've made some changes
to The Sunday Times

“Boiler room” frauds of the kind allegedly devised by Paul Gunter and his 25-year-old daughter Zibiah can earn millions of pounds for the criminals behind them.
They take their name from the rented spaces from where salespeople make their telephone calls and target their victims.
To carry out such scams, fraudsters hijack the identities of dormant, publicly traded companies and sell fake stock in them.
Victims are cold-called by fake stockbrokers, who use high-pressure and misleading sales techniques to persuade them to buy shares in the worthless, nonexistent or near-bankrupt companies.
These tactics may include claims that the company is about to unveil an important discovery that will increase the value of its shares dramatically. Hundreds of potential victims — who are often chosen by examining shareholder registers at Companies House — can be contacted in a single day.
It is alleged that the Gunters used about 54 publicly traded shell companies to obtain money in this and similar fashions.
They are accused of conning their victims, including thousands of British pensioners, out of £35 million.
Such boiler rooms are not the only places where 21st-century fraudsters lurk. Modern technology has created new opportunities for conmen and women to target our cash, particularly via the internet.
Internet dating fraud involves criminals luring victims hopeful of a relationship into sending money to banks in Africa. The criminals hide behind false pictures on dating websites, and begin corresponding with their target, only to then claim to have become ill or fallen victim to a crime — often while 'travelling'. The new acquiantance is then asked to send money.
"Phishing" scams involve internet-based criminals sending out e-mails, purportedly from banks, advising the victim that their account details need to be checked. The victim is then directed to a website — apparently that of their bank — where their account details and password are captured by the criminal.
A more recent form of phishing scam is the so-called "evil twin" fraud, which targets wi-fi hotspots. The fraudster sets up a second network in a legitimate hotspot, and when the victim opens his internet browser he is directed to what looks like a T-Mobile home page, for instance, which is in fact a fake. The victim's account details are then captured by the criminal.
Advance fee — or 419 scams — have existed in some form for centuries, and involve a victim being approached by mail, telephone or e-mail, and encouraged to part with a sum of money in return for a substantial share of cash to be paid at a later date. These frauds have become particularly popular among West African organised-crime networks and the name (419) comes from the section of the Nigerian Criminal Code that makes such acts an offence.
Print machine fraud is essentially an advanced 419 scam, and involves fraudsters taking advantage of the fact that in certain industries — printing, for instance — it is common for a seller to request a 10 per cent deposit before showing the buyer the product. The fraudsters will advertise equipment for sale and set up a telephone line — apparently UK-based, but in fact based abroad — which costs 47p a minute to call.
Victims of identity fraud find that their personal details have been stolen — often from a company database — and used to set up new accounts to gain credit in their name. It can take months, sometimes longer, for the victim to unravel the chain of debt that has accumulated, and according to the Home Office the crime costs the UK economy an estimated £1.7 billion a year.
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I'm afraid the people who fall for this type of thing are not only gullible, but greedy, and really deserve no sympathy. Who on earth makes an investment solely on the basis of (a) a phone call, (b) a knock on the door, (c) something they find on the internet?
Paul Downes, Milton Keynes, Bucks
Change the methods used to set up any type of financial accounts. Credit does not need to be so immediate. If you make a purchase for a fitted kitchen from your home you have a number of days to change your mind. Protection is provided all around and the manipulator is disconnected from the sale.
The Finincial Security Authority (FSA) needs a real job where it can contribute in a positive way so let the law give it teeth and then after consultation with all stakeholders the FSA can ensure the new method is implemented and adhered to. Financial organisations can check back with an applicant in writing to their home address. The applicant has to provide possibly a driving licence and a utility bill by post to confirm this is their instruction. This is how a contract mobile telephone account, which is no different to a credit card is set up. I spent 8 years in the retail mobile sales and implemented software to achieve this requirement from the mobile industry.
Andrew Charnley, Mount Pleasant, Tobago, Trinidad & Tobago (Ex Pat)