Win tickets to the ATP finals

I walked into my office on the fifth floor of Scotland Yard at a quarter to eight, flicked on Sky News and pulled out my files on the Olympic bid, turning quickly to the chapter on security.
Had we really said we could do all this? Scotland Yard was already at full stretch.
A few minutes later one of my deputies, Suzanna Becks, knocked on the door and entered without waiting for an answer. “Andy, there’s a fire on the Underground.”
“Where?” I asked.
“Looks like Liverpool Street or Aldgate. Circle Line.”
I sensed her anxiety: “Thanks — get the response team organised. When you know more come back.”
At five past nine on July 7 2005, Suzanna was back again: “Two more fires — Circle Line at Edgware Road and Piccadilly Line near King’s Cross.” On the TV, Martin Brunt, Sky’s crime correspondent, had the news too.
Deputy Assistant Commissioner Peter Clarke, head of the Anti-Terrorist Branch, joined us. Uniformed officers were already at the three scenes, sealing off the areas, helping fire and ambulance crews. Peter had detectives and forensic science teams ready and had arranged for our major investigation team to gather at Aldgate.
Other officers were checking the status of current surveillance operations to ensure that there was nothing linked with the movements of known suspects. The regular overnight intelligence reports revealed nothing. This was a complete bolt from nowhere, our worst-case scenario.
At 9.10am our internal e-mail system was describing the fires as explosions. On the secure “Brent” phone, I contacted MI5, and GCHQ, the government’s communications centre, where they monitor suspects and spies here and abroad.
The atmosphere in Scotland Yard was electric. From the basement to the highest floors people were in action. I worked my way mentally up the building. Second floor: all major event/public-order people — dispatched. Fifth floor: Suzanna and me pulling the strings. Eighth floor: the Commissioner — must see him in person. Thirteenth floor: media — need to get accurate information to the public. Fourteenth and fifteenth floors: Anti-Terrorist Branch — working out what to do right now to prevent further attacks today in London. Sixteenth to eighteenth floors: Special Branch — intelligence to aid the investigation.
But we still didn’t know exactly what we were up against. Like everyone else, we were frantic for clarity. I knew we’d never get accurate information at that early stage but as Assistant Commissioner for Specialist Operations you are not allowed to be over-inhibited or too cautious because you’ve got to do something. At the same time, you must not overreact.
By 9.40am Peter Clarke was telling me there were heavy casualties. Then came the explosion on the No.30 bus in Tavistock Square. Now we pushed the terrorism button hard. We were clearly witnessing a wave of attacks. We had trained for this — but were we up to scratch? Why hadn’t we had an inkling that this was imminent? My mind was racing.
Firearms units were called in, the intelligence agencies asked to search back through intelligence reports to see if they’d missed anything, forensics teams despatched and hospitals warned to prepare for the worst.
At 9.50am, there was a call from Downing Street: “Ten minutes to Cobra.” I would have to go to the crisis committee, brief ministers face to face and admit I didn’t know exactly what was happening.
We had to assume there’d be more bombs and that they could go off anywhere in the country. We put ports and airports on standby to check who was leaving. Later we’d check who’d recently come in. Peter sent officers to talk with colleagues at MI5, to start working backwards, looking at past intelligence as well as evidence we began gathering now, to find out who was responsible. There were thousands, if not millions, of hours of CCTV footage to get hold of from across London and elsewhere. There must surely be pictures of the killers just before the bombs were detonated.
There were moments that morning when I felt I was not truly in charge. People were asking, “What you got, then?” and I couldn’t answer because I didn’t know — yet it was my job to know. Imagine what it’s like to tell the commissioner or the Secretary of State, as I would have to, “I don’t know what’s going on”. It makes you feel inept. But you’ve got to stick to it: if you don’t know, you’ve got to say you don’t know.
I had to give my boss, Sir Ian Blair, the heads-up on what was happening.
“I’m sorry but I have bad news, Ian,” I said. “I think we’re in the middle of a wave of terrorist attacks — and they’re co-ordinated. I can’t confirm this but I do think the bus bomb implies it. It looks as if it’s the type of scenario we’ve been preparing for. I can’t tell you exact locations apart from the bus. I can’t tell you what’s caused the explosions. I can’t tell you anything about the bombers. But I want you to start thinking we’re hosting a sustained terrorist attack.”
Ian’s style was “need to know”. He wanted the overview but, I believe, in the first instance, not necessarily the detail. I remember how shocked he was. We agreed I would go to Cobra and brief the government in person while he would go on television.
We also discussed communications — finding out what was happening underground was clearly a major issue. Unbelievably, our radios weren’t compatible with the systems used by the other emergency services.
Mobiles were overloaded, so the ACCOLC (Access Overload Control) system was invoked, limiting calls around Aldgate station for four hours to emergency workers with a special Sim card. We decided not to shut down the entire mobile-phone system but many people thought it had been closed because it was so busy.
Martin, my driver, was waiting to take me to Cobra. London was gridlocked so Martin went for it through the jam. I held firm to the FM internal-grip handles — so called because when you’re the passenger in an emergency vehicle with blue flashing lights on, you invariably think, “F*** me”.
Some time after 10am I walked into the Cabinet Office, handed over my mobile and was ushered through a series of doors and down a flight of stairs into the basement.
Tony Blair was at the G8 meeting at Gleneagles so the meeting was chaired by Charles Clarke, the Home Secretary. Most senior ministers were there, plus Eliza Manningham-Buller, head of MI5, and John Scarlett, head of MI6.
I couldn’t deal in fact. “There’s a lot of confusion,” I said. “We can’t be 100 per cent sure how many fatalities there are. All our responders are there, and once everyone’s out my team will focus on preserving the evidence.”
In a meeting later that morning I had a tense exchange with Patricia Hewitt, the Health Secretary. Charles Clarke was anxious to establish how many scenes we had — was there one, five or ten?
By this time I knew there were four: Aldgate, Edgware Road, King’s Cross and Tavistock Square. “We have four scenes,” I piped up.
Patricia Hewitt challenged this. “I’m sorry, Home Secretary, I don’t think that’s an accurate report. I am being told there are at least six or even seven or eight scenes.”
It really mattered that we got this right. If we sent emergency rescuers to eight places we’d be spreading our resources too thin. I was absolutely sure there were only four.
“Sorry, I disagree with you. I believe there are only four — you’re Secretary of State for Health,” I ventured.
By 10.45am I was back at my desk viewing the latest information — hundreds were injured; the injuries bore the hallmarks of bomb attacks; many were still trapped underground. There had been no warnings.
At 11am, Ian Blair was on television. He declared London closed but tried to give a measured message: “The situation has been very confused but is now coming under control.” I wished I shared his confidence. We had no idea whether or not it was over.
Peter Clarke and I checked the Rainbow List — our counter-terrorist list of tactical options. Red stood for Highways, Orange was the Bomb Squad, Maroon meant covert policing.
Light Blue, Purple and Green covered aviation, maritime and railways. Should we close the Gatwick or Heathrow Express or the Channel Tunnel? Dark Blue — searches, a massive operation was under way and CCTV footage was pouring into the Yard and we had teams looking through every frame. Light Green was VIP protection. Finally, there was Yellow: high-visibility policing — doing what we could to calm the public.
Our investigators in Tavistock Square reported that, from the positioning of the bodies and the damage to the bus, a device had been detonated by a suicide bomber.
It was now early afternoon and, amazingly, London was slowly beginning to move again. Thousands of Londoners were walking home. No complaints, no riots, just quiet stoicism.
At four, just over seven hours after the first attacks, I was summoned to another Cobra meeting, this time chaired by Tony Blair. He walked in, grave-faced, and the room fell silent. He set us all in one strategic direction, rallying everyone in the room, setting out priorities. To his right he had the security chiefs — the heads of MI5, MI6, GCHQ, and officers from Military Defence and JTAC. To his left his secretaries of state and the police.
First he took a situation report from the intelligence chiefs. They said honestly that they were aware of no intelligence that had predicted today’s events. I told the Prime Minister that early scientific analysis suggested that this was the work of suicide bombers, but I was adamant we should keep an open mind so we didn’t miss anything.
It may sound insensitive and callous, but as the bodies were removed, our forensic science teams paid most attention at first to those we suspected might have been the bombers. We needed to identify them fast to track any accomplices and check links to any other potential terrorists. The meeting agreed a forward deployment for the military at RAF Northolt, just to the west of London — a little standby army in case we needed extra help At 10.19pm the family of one Hasib Hussain reported him missing. An hour and a half later a police exhibits officer, who was putting together documents and possessions found near the bombs, phoned the Anti-Terrorist Branch with a number of names identified on cards and personal items. Among them were gym membership cards that bore the names Sidique Khan and Mr S. Tanweer. The proximity of these cards to the rucksacks that we believed had contained the bombs meant we immediately suspected they were those of the bombers.
I looked at the list of casualties. Hundreds of injured had been treated and gone home. There were 99 people still in hospital; eight were, sadly, not expected to live. The number of confirmed dead was 37. There were 14 trains still stuck in tunnels. Ahead lay a huge investigation but I knew the team and I would not lack motivation.
• Read the second extract from Andy Hayman’s new book on Monday
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
36-month car lease
on contract hire for
£359.99 plus VAT pm
12 months for the price of 11 and a 5% discount.
Offer ends 31/11/09
The UK's leading alternative to showroom finance.
Finance packages tailored to your needs.
Minimum loan of £15,000
Car Insurance
c£100,000 + car, bonus & bens
Lord Search & Selection
Midlands
Competitive
Barclaycard
Competitive
EVERSHEDS
London and Manchester
£80-95,000
Clay McGuire Executive Selection
Moments from Battersea Park.
For sale with Winkworth.
See your free Experian credit report beforehand
Book now & save over £100pp.
11 cool resorts, lowest prices... Early Booking offers 15 Nov.
20% off selected Azores holidays taken in October with Sunvil Discovery
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
World Class Golf, Spa and preferential Beach Club. Private estate overlooking West Coast
Villas from £275 per night inclusive of Golf
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.