Nigel Hawkes, Health Editor
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NHS planning has been a disastrous failure, leading to an uncontrolled boom in the workforce followed by a bust in budgets, a report by MPs says.
The health service set out in 1999 to recruit 20,000 more nurses by 2004 but hired 67,878 — 340 per cent over target. It also recruited twice as many GPs as planned and 69 per cent more health professionals, such as physiotherapists.
As the inflated workforce had to be paid, hospitals and trusts plunged into deficit, the Commons Health Select Committee report says. Now posts are being left empty or lost, and a few NHS workers are being made compulsorily redundant. More than half of newly qualified physiotherapists have failed to find work in the NHS.
The MPs are scathing about the failure to maintain a link between staff numbers and the money available to pay them. Instead of raising productivity to meet targets, the NHS “threw new staff into the task rather than consider the most cost-effective way of doing the job”, the report says.
It calls the staff expansion “reckless and uncontrolled” and says that funding increases were often seen as a blank cheque for recruiting new staff. There is also criticism of generous contracts. “Large pay increases were granted without adequate steps being taken to ensure increases in productivity in return,” it said.
The committee urged the Government to make workforce planning a priority, and for an end to constant health service reorganisation.
Stephen O’Brien, the Shadow Health Minister, said: “Top-down workforce targets imposed by Labour have created confusion amongst NHS staff. Patients are bewildered about where all the money has gone, and hard-working staff are losing confidence by the day in Labour’s stewardship of the NHS.”
The British Medical Association did not entirely endorse the report, however. Sam Everington, its deputy chairman, said: “While agreeing wholeheartedly that integrated workforce planning must be a priority... we do not agree that the expansion of the medical workforce was reckless and uncontrolled and that pay increases for doctors have not seen a return in productivity.
“The UK is still critically short of doctors and the BMA has always believed that government goals to increase doctor numbers were too low.”
Andy Burnham, the Health Minister, said: “While the pay contracts cost more than we or the trade unions and professional associations first anticipated, we must remember that we were setting right an NHS system with widespread recruitment difficulties. We have been able to eliminate these and reward hard-working professionals with the pay they deserve.”
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I have some experience with socailized and managed systems. The kind of doctors who will work all day, and see 50 or 60 patients, no matter how long it takes are replaced by "shift workers" who see their quota of 15 patients, then go home. Oh, and don't bother calling them after they are gone. They won't be available. The system eliminates the former type of doctor, and finds more than enough of the latter. All the incentive to do anything is quickly extinguished by the managers who are more interested in allotting "15 minutes for this activity" and "20 minutes for that activity"... and the filing of forms to document everything so the budget can be justified.
In other words, the whole system has endemic problems which can't be solved with more money, or more people.
Tony Francis MD, Wichita, KS/USA
"THE FORGOTTEN GENERATION" - There are a large number of highly qualified doctors with higher degrees, who have completed their specialist training and are ready to apply for consultant jobs. The freeze on appointments has meant that these doctors, many of whom have been qualified for ten to fifteen years are facing unemployment. This is a catastrophic waste of talent and investment. Once the specialist training has been completed you are given a six month grace period to find a job and if you are unable to do so then your contract ends and you are unemployed. For people finishing between 2005 and 2007 there have been no jobs to apply for, not only in London but nationally in most specialities. It has also not been possible to switch specialities. Over 50% of the people I trained with have either left the country to practice medicine abroad or have left the profession altogether.
susan, london, london
The government were warned before they poured billions of pounds into the NHS that the vast majority of the resources would be soaked up in wages and the creation of new jobs. In todays society organisations are continually changing and as any large business organisation will tell you throwing money at a problem does not work without fundamental reform. Modernising the NHS involves establishing new working practices, business processes, communications styles and service culture across all departments. Unless the NHS undertakes a radical reform and devolve power away from Westminster it will never deliver to our expectations. The trouble with politicains is they have ideas, like the rest of us, but they dont have any previous business acumen of running large enterprises in the area in which they take charge. I wouldnt employ a person with no previous experience within my business domain to take charge of a large department. No wonder the NHS is wasting money!
John, Poole, UK
Other than health professionals, how many were recruited?
Tom Fallowfield, Braemar,
NHS planning has always been "a disastrous failure", right back to 1948. Remember the Willink report which was surprised when a large number of GPs retired in 1968 because MoH 'planners had made them wait 20 years for a pension? In 1974 the Area Management tier was set up (co- terminosity was the buzzword). It lasted about10 years, cost millions and when it was abolished nobody missed it. GP budgets and CHCs have gone the same way. We have had the fiasco of IT projects and now MTAS.
Is the Ministry of Health fit for purpose?
Dr H M Buckland, Grimsby, NE Lincs