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A hospital that is failing to tackle superbug infections has been served with an official warning in the first case of its kind, the health watchdog will announce today.
Inspectors from the Healthcare Commission have found Chase Farm Hospital in Enfield, North London, to be in “serious breach” of the Hygiene Code, the latest government rules to manage healthcare-associated infections such as MRSA and C. difficile.
Even basic requirements, such as providing hand-washing gels at a patient’s bedside, were not in place, the watchdog said.
Barnet and Chase Farm Hospitals NHS Trust, which manages the hospital, has now been served with an improvement notice, ordering immediate changes to infection control practices. Despite reporting more than 600 superbug infections in a six-month period last year, there was “no evidence” that the trust learnt from its mistakes, the commission said.
Among “fundamental problems” highlighted during a spot-check were failures to keep wards clean, to properly assess the risks of superbug infection and to isolate infected patients so that they could not spread illness.
The commission was given powers to issue improvement notices last year. This is its first.
The Barnet and Chase Farm Trust, which had told the commission that it was meeting the three core standards relating to the Hygiene Code, was found during an unannounced visit on June 7 to be in breach of several key duties set out in the code.
The trust was rated as “weak” in quality of services and use of resources in the 2005-06 annual health check by the Healthcare Commission. Its provision of potentially misleading information to the commission could affect its rating in this year’s assessments of NHS Trusts.
According to latest figures from the Health Protection Agency, there were 584 cases of C. difficilein patients aged over 65 at the trust from January to September last year. From April to September 2006 there were 29 reported cases of MRSA. Updated figures are expected to be published by the end of the month.
The problems, described as “wide--ranging and serious”, included:
— A failure to provide and maintain a clean and appropriate environment for healthcare.
— A failure to provide adequate isolation facilities for patients already suffering from infections.
— A lack of appropriate management systems for infection prevention and control.
— A failure to assess risks of acquiring healthcare-associated infection and to take action to reduce or control them.
In addition, only one microbiologist, working four hours a week, was employed to monitor infections at the trust, which serves a catchment of 500,000 people. There was also no identified budget for training of staff in infection-control and attendance at such training was not monitored.
Clinical staff were found to be “confused” about isolation policies, “indicating that they are not always adhered to”.
The commission said in a statement: “Because the trust does not conduct analysis to determine the cause of infection on all patients confirmed to have MRSA, it is difficult for the trust to monitor and learn from outbreaks and incidents.”
It has now been given deadlines to address issues raised by the commission, with the local strategic health authority overseeing the work.
Anna Walker, chief executive of the Healthcare Commission, said: “I hope this sends out a strong message to all trusts that we will not hesitate to use our powers when it comes to enforcing the Hygiene Code.”
Richard Harrison, medical director at Barnet and Chase Farm Trust, said: “Our issues around infection control follow the national picture, but with an extra £500,000 investment in cleaning the wards, screening patients before admission and our prudent antibiotic policy, the trust is winning the battle against hospital-acquired infections. The trust reported 74 new case of C. difficile in April and only 16 cases in June.”
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I am a nurse and I'd like to point out that most of the time, many of the patients that we take in already have superbugs such as MRSA and C-Diff, usually from residential homes, hospitals are under funded, we have lack of side rooms for isolation and don't forget, all it takes is for one infected patient to pass a sweet over to an uninfected patient and chances are, theyre going to catch it too. I agree that some hospitals need to be more compliant with asepsis, but i can say for one that my place of work has a very high standard of cleanliness, people probably also contract these things as our systems do not build up any sort of immunity as they did once before, e.g. in the days of Florence Nightingale.
Emily, Northwest
Emily, Liverpool,
my dad passed away in the north Manchester General Hospital in march 2007 after getting MRSA and C.DIFF. the staff did not really understand about isolation ,was not given the medication until we told them what he should be having to treat then superbugs, cleanlness was last of their priorty, the whole treatment, the staff did nothing to help to clear the bugs, we was not even told he had the superbugs, it was just with asking about a tray at the bottom of his bed, that we were told with no concern or worry. We have no trust in the N.H.S. no-more. If any member of our family has to into hospital ,you can be sure we will be on their case 24/7. so it does not happen again. i think we probably no more about the superbugs now.(which is to late for our dad) than some of the staff at the hospital. hospitals should get rid of the so called management whom try to run the hospitals but just like the money pay nurses drs more not the fatcats thats the real problem.
Norma cox, portland, dorset
I have had a series of nightmarish brushes with Chase Farm Hospital.
For example:
Nurses who's level of spoken English was non-existent administering dangerous medication. Nurses changing intravenous drips without any worn protection (to protect me I hasten to add) or proper training (missing veins, causing injury). NO ANAESTHETIC AFTER MAJOR SURGERY (it's ok, I kept passing out because of the pain so was unconcious anyway!). Failing to administer ANY of the essential drugs ordered by the consultant! And to cap it all, being discharged while numb from the waste down (I had to go and sit in A&E at QEII for 12 hours just to find out why!).
Enfield Chase has a VERY serious problem. It looks like the whole thing is run by people with no medical background whatsoever. This current finding comes as no suprise, hygeine was non-existent when I had the misfortune to cross their threshold and it doesn't appear to have got any better since.
Me angry? To damned right. It's an abbattoire!
DL, Potters Bar, Hertfordshire
Could the crisis be any clearer ? How many self-assessed "compliant" trusts are failing so miserably ? How many more Britons must die ignobly under a shroud of obfuscation ?
Hospital hygiene has changed little in 100 years - the NHS know precisely what must be done yet cannot do it. Clean the wards, clean the hands, screen and isolate - all require more than spot checks and "strong messages", namely the will to enforce standards with zero noncompliance - and that will is tragically lacking...
steve, essex,
Should we be looking at the wider picture of the struggling NHS. Problems of hospital acquired infections has been highlighted here at Chase Farm Hospital but we hear of people contracting these infections at other hosptals. My nan was recently operated at Barts Hospital in London where she was diagnosed with C. difficilein, she was transferred back to Whipps Cross Hospital in Leytonstone once her cardiac treatment was complete. The C. difficilein led to her having urgent surgery which meant that her whole bowel was removed. This was distressing to her and her family. She died slowly following this operation.
A, Leytonstone ,
I am so bored of this topic, when will the NHS actually clean their hospitals? More people die of superbugs than by the evil 'car'! When will the same resource be thrown at cleanliness?!
People are so upset at the state of their wards that they have even undertaken to clean the wards themselves, voluntarily to the digust of some typical middle manager. People really do need sacking, Government jobs are comfier than my goose down pillow set!
Phil, London,
Despite reassurances by Richard Harrison, medical director at Chase Farm Hospital in Enfield, North London that they are taking every step possible to minimise the risk, the bottom line is that they are failing.
I work on infection control and patient education at an Infection Control Practice close to Chase Farm and Barnet hospitals. We knew things must be bad when we received more than 18 "Patient Comment Cards" from patients and their families in just one day. Generally we receive around 10 a week! The public can comment on 5 safety critical areas: Hand hygiene, use of gloves, handling and disposal of scaples, stich cutters, needles etc., cleaning and disinfection and disposal of waste.
Where a member of the public has more serious concerns we will forward these to the Chief Executive at the relevant NHS Trust and urge them to investigate & respond to the concerns raised.
The comment card is available free for any patient or visitor
(email: enquiries@mrsaprotection.com)
Lee Moy, CMIOSH, Borehamwood, Herts
The trust board recently signed a self assessment declaration stating compliance; this throws the whole system of self assessment into doubt, Patient safety and patient lives are being put at risk by people who are trying to cover iup failures i. Even basic information is not being properly provided to staff; the Dept. of Health urgently needs to consider methods of communicating methods of preventing infection to frontline staff as it is now apparent local mangers are not providing this
G Tanner, bristol,