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Authorities in flood-stricken areas are struggling to cope with the biggest public health crisis for decades. Thousands of people have been made effectively homeless by the flooding, and more than 350,000 will have to rely on bottled water for everything from cooking to washing for up to two weeks.
An urgent appeal has been made for portable lavatories as fears about sewage treatment and contamination grow. Engineers gained full access to the Mythe water treatment plants near Tewkesbury yesterday but have yet to assess the full extent of the damage.
The western side of Oxford was engulfed in water yesterday after tributaries to the Thames burst their banks. At least 150 people have been moved from their homes to an emergency shelter at Oxford United’s Kassam Stadium.
Three severe flood warnings, two in Oxford and one in nearby Abingdon, remained in place last night. The Environment Agency said that flooding was also expected in the Thameside towns of Wallingford and Henley.
Elsewhere, the clear-up operation has been hampered because staff have been forced to evacuate the offices of Gloucester City Council and Gloucestershire County Council.
All calls to the councils and an emergency line are being handled by Wychavon District Council near Pershore in Worcestershire.
Marcus Grodentz, spokesman for Gloucester City Council, said that only 20 to 30 of the authority’s 300 employees had been able to get into the office because it was unable to offer normal facilities. Council staff have instead helped to distribute nearly four million bottles of water.
Mr Grodentz said: “This is the biggest peacetime problem since the war. It is completely unprecedented. No one has dealt with anything on this scale before.”
Gloucestershire County Council said that it urgently needed more lavatories for emergency workers and vulnerable people trapped in care and residential homes. Anyone with access to toilets was asked to contact the council immediately.
Severn Trent Water has installed 926 water bowsers – mobile tanks – around the county but many residents complained that they were being emptied as fast as they were filled.
Long queues built up at water distribution points. Police officers had to intervene to prevent trouble on several occasions. A spokesman for Severn Trent Water said: “We have had a report of someone filling 40 bottles from a bowser, which is very irresponsible, but generally people have been sensible.”
The Red Cross has been distributing hygiene kits containing toiletries, sanitary items and bottled water. Carol McKay, of the Red Cross, said: “We are still caring for many elderly people here, some of whom are confused and profoundly unsettled.”
Shops and businesses in Gloucester, and its neighbouring towns of Cheltenham and Tewkesbury, are likely to remain closed until water supplies have been restored. Residents hoping to avoid wasting water on washing-up by eating out have found restaurants and pubs closed as staff are unable to meet basic hygiene standards.
A notice in the window of McDonald’s in Cheltenham read: “Customer Apology. Unfortunately we are unable to open today. Due to the lack of water we are unable to wash our hands and sanitise effectively.” In Tesco a sign saying “two loaves per customer” was displayed above empty shelves.
The owners of the Parrot pub in Cheltenham said that they had secured the last two portable lavatories available in the Midlands. John Hill said: “I went to bed on Sunday night thinking this could finish us but now we’ve come out fighting. The £260 I spent on the portable loos may be the best investment I’ve ever made.”
Sophie Powell, who commutes into Cheltenham from Worcester, has been bringing emergency supplies of baby milk and nappies after local shops were stripped by panic buying. She said: “People are really worried.”
Supplies of disinfectant and bleach had sold out at many supermarkets in the counties worst hit by the floods.
In Gloucester and Worcestershire much of the receding floodwaters were found to have maggots and worms in them. Farm waste, animal carcasses and human waste from drains were also found in the water.
The clean-up operation was being hampered by those coming into contact with the water being unable to wash themselves properly because water supplies remained cut off.
Andy Evans, 25, has been relying on surgical alcohol to ensure that the contaminated water at his Gloucestershire home does not infect him. “The water smells and we are obviously worried that the water is contaminated,” he said. “It’s a dark brown and a lot of it has come up from the drains. It’s bound to have human waste in it.
“Any part of our bodies that comes into contact with the water we wash with the gel. We have bought disinfectant wipes, but the supermarkets and pharmacists have sold out now.” Mr Evans has lived on Alney Island, a community in the heart of Gloucester city circled by the River Severn, all his life. Despite his home being raised up to prevent flooding, the water has reached the bottom step of stairs leading to his upstairs rooms.
Anthony Dallimore, of the Gloucestershire Primary Care Trust, said that GPs had been asked to report any outbreaks of diarrhoea or gastric infections.
Some health experts gave warning that the most serious long-term consequences could be psychological. The Health Protection Agency said: “The biggest risk is overwhelmingly from mental stress. It is very physically and emotionally draining to deal with.”
Mary Dhonau, co-ordinator of a support network for flood victims, said: “It is a soul-destroying experience returning to your home to find everything you have worked so hard for ruined. A lifetime of memories left in a sodden puddle.”

Fewer properties were damaged by flooding in Hull than was first estimated, its city council said. Initial estimates said that 16,000 homes were affected by the floods last month. But that figure has now been revised to about 6,500. Carl Minns, the leader of the council, had said that the cost of the damage could be as much as £200 million and criticised a lack of attention, saying: “We are the forgotten city in this disaster.” The original figure was based on the number of properties in flooded streets. But it was revised down when surveyors went to see which had been affected.
Kim Ryley, the council’s chief executive, tells a BBC programme that the council made cutbacks on gully cleaning and repairs but he says he does not believe that this was a major factor. He tells A Forgotten City, to be shown in Yorkshire and Lincolnshire: “The speed and extent of the rainfall simply overwhelmed the systems.”
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Dear Sir,
For decades the British Government has been sending millions of pounds to countries around the world affected by floods, including our so-called buddy USA. I haven't, so far, heard of 1 penny being given to help the flood striken people of Britain. Every day we are hearing of the millions that will be required to get things back to something like normal. The tax payers of the UK will be paying through the nose for years to sort it out.
L Johnston Bangor
Lesley Johnston, Bangor, Down
Our sincere prayers for all those hit by the devastating
floods .We hope and pray that God give you the strength and
courage to go on .
Best of luck
Ashok, Hyderabad, Andhra Pradesh ,India .
I am in Worcester and panic buying has even extended this far. ( I couldn't buy milk in St Johns yesterday as apparently people had been buying up to 70 pints on the Saturday for no reason what so ever).
God knows how bad things are in Gloucestershire. For all the emergency services do, it seems the idiotic herd are doing their best to grab whatever they can for themselves.
My condolences to those without water due to mass-selfishness.
Tom Breslau, Worcester,
I'm in Gloucester and I must say that the TV news reports have really hyped this event up.
The town is almost normal - yes the supermarkets have less stock but I have bought fresh bread for the past 2 days with no problems.
Of course the loss of water is major - leading one to question why and how 350,000 people have to rely on one water treatment plant right next to the river (and why substations were similarly placed).
However to all those images of "Ghost Town" Gloucester I would say - that's what it's like here at the best of times!
Jarrad Wilkes, Gloucester,
Dear Sir,
I am writing about the flooding in Gloucestershire. My hometown is Cheltenham and as far as I can see the authorities and Severn Trent Water are doing their best under the circumstances and the situation is manageable if people remain sensible. Panic buying and greed is a problem at present. Distribution of water is occurring and the supermarkets have reacted quickly to obtain more stock. If people would only take what they need for a day or two, I believe there would be enough for everybody. Stock is regularly replenished but they are working against a demanding consumer that has lost perspective.
I am growing tired of hearing the negativity of people interviewed by the press. Yes it's very inconvenient but we can cope. Those who are only without water should be grateful that they are not the ones whose houses are flooded and possessions ruined. As for the people trying to sell water at extortionate amounts - words fail me.
Yours faithfully
C Henley, Cheltenham,
Who needs bottled water - mains water is perfectly adequate, or so the media keep telling us. Thank god for bottled water
Joe, Manchester, UK
To compound the problem we had three mindless young louts pushing the water bowser off it's stand last night. They were seen riding off into the night on their bicycles. The police are busy enough at the moment, so if it's left to local residents I cannot imagine what would happen to them if they were caught.
Rob Baldwin, Longlevens, Gloucester
Surely they can get a gas stove and just boil up rain water, that's the best survival technique.
bland, mondeville, France
"No one has dealt with anything on this scale before"
Who are you kidding? It was perfectly possible to deal with this problem right up until 1968 when Harold Wilson, in his wisdom, scrapped the Civil Defence Corps.
KR, Stockport,
What Carl Minns fails to mention in his continued requests for significant amounts of cash for relief in Hull is that the majority of it will be required to compensate for the council's decision not to insure their housing stock, the schools within the City Council's jurisdiction and other council properties. It would be interesting to know if this was a decision peculiar to Hull and if so how Carl Minns was involved in this seemingly reckles decsion to under insure.
That aside my thoughts are with the severely affected people in the South West
ellemmjay, Hull, East Riding of Yorkshire
Dear Sir
I am a resident of Cheltenham and would like to thank all the people who are giving out the free water in bottles such as the police and the army. I live with my partner and our son and dogs, we were very upset and un sure of how we would cope but everyone is supporting each other the community is coming together. There have been some problems from absent minded people but those of us who keep our heads will get through this. I feel for the people whos homes have been destroyed and hope that they are getting the care that they need . I never thought that I would go through this but people have been through alot worse in other countries and different times.
Kind Regards Hannah Cordell
Hannah Cordell, Cheltenham, glos