Download 'Too Hot', an exclusive Specials track from iTunes
Since September 12, passport applicants have been required to adhere to stringent regulations demanding full-face photographs with a neutral expression. Guidance notes for babies and children — now needing their own passport — state: “We appreciate that you may have difficulties meeting these guidelines. However, you must do your best to meet all the guidelines you can.”
Dan Pierce did his best, but it wasn’t good enough. “The natural set of my son’s mouth tends towards the grumpy; it’s just the way he is,” he said. “The passport office said he looked angry. He will be when he finds out he’s not going to Barbados for Christmas.”
Simon Willis spent three hours taking photos of his baby and had the results approved by the Post Office’s £7 Check & Send service. The UKPS rejected it. “My son’s head wasn’t straight enough,” said Willis. “If they don’t accept the next photo, then we will wait until our baby can hold his head straight, not blink, keep his tongue in and meet all the other requirements.”
Andrea Frederick’s daughter was also approved by the Check & Send service but rejected by UKPS because her mouth was open. “I was told the computer does not recognise teeth,” she said.
Rob Hindle had the same problem. Like many boys of a similar age, his son has prominent teeth. UKPS rejected his photos because he appeared to be smiling. “I sent a replacement photo. He had to pucker his lips to hide the teeth and his mouth looks like a cat’s arse — but that was accepted.”
Win a luxury weekend to Newcastle and its neighbour Gateshead, find out more here
Risk, resilience and embracing new technology
Industry sectors news at a glance. Interactive heatmap, video and podcast
Discover the power of collective thinking. Submit a solution and be in with a chance to win a Media Hub Home Entertainment System
The inside track on current trends in the charity, not for profit and social enterprise sectors
Everything the Business Traveller needs to know to make a better trip
Make the most of the summer and enter our fabulous photographic competition, you could win a £5000 holiday
Corsica is an island of beauty and contrast, an ideal holiday destination
Enjoy further reading from Travel to Fashion, Business to Sport, discover more



Free luxury travel brochures from specialist tour operators. Find your perfect holiday
Worldwide holidays from Times Selects. View our e-brochure and check out our superb collection of escorted tours
Advertise your home to the best travel audience on Times Online and VacationRentalPeople.com
Shortcuts to help you find sections and articles
The clever way to lease a new car is with Car leasing made simple™
2009
per month on 36-month
Personal Contract Hire (PCH)
2008
42850
Car Insurance
£24,250 - £30,346
MI5
London
£60,000
The Environment Agency
Bristol
Up to £90K
Boots
Midlands
OTE £85k
Credit Protection Association
Nationwide Opportunities
Completely London
Luxury Condo's in Manhattan with NYC views
The best new homes in Wimbledon?
Nationwide
Fabulous Cruise And Cruise & Stay Offers Including Virgin Atlantic Flights Prices Start From Only £699pp!
Last Minute Cruise And Cruise & Stay Offers. Med From £499pp, Caribbean From £699pp!
5 star quality at a 3 star price.
8 fabulous Canadian cities ...you won’t find cheaper
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Property Finder | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.