I can’t find anything on the web regarding spas in the UK with wheelchair access, can you help? Jenny Paine, London, UK

Times Online spa expert, Miranda Allard responds:

I have to agree that there is very little on the web relating to spas and the disabled. In fact, it is shocking how few spa designers have given real consideration to wheelchair access.

New builds are required by law to include a certain degree of consideration and facilities for disabled people, but as many new builds are attached to older hotels they often fall short for those seeking an overnight stay.

Of course, it also depends on what you personally are looking for in a spa. I have included some suggestions where both hotel and spa offers a reasonable level of access.

Unfortunately, no one seems to have the perfect package with correct facilities for hotel rooms, treatment facilities and pool access. If there is a spa out there which does, please post your comments in the box below this article.

In general, it is worth calling spas to enquire about your particular needs. I would also like to advise all spas to put links onto their websites showing the disabled facilities they offer in this area. It would make life much easier for those who need support.

Titanic Spa near Huddersfield is a new build and does have excellent facilities. Created as an "eco spa" within an old textile mill, it is one of the best on offer as a day spa for those requiring wheelchair access – the hoist in the pool is a great asset. Rather than hotel accommodation they offer converted apartments within the building. Unfortunately, though they have good access, the bathrooms are not suitably equipped.

Main features at Titanic Spa are: Ramp entrance into the spa; whole spa is on one level with wide corridors, doors and treatment rooms; hydraulic treatment beds which come down to the floor; hoist in pool; shower in the dual treatment room is walk-in (although the others have lips); lift access to spa apartments

Although it's not cheap, some of the most impressive facilities in the country can be found at The Spa at Pennyhill Park Hotel in Surrey. Space is the big plus here along with fabulous treatments and relaxation areas including water beds – not so easy to get on and off but the staff are very willing to offer an extra pairs of hands.

The wet areas, however, do not have any specific disabled features such as pool-access equipment, though the steps are shallow Roman-style with hand rails.

Main features at The Spa at Pennyhill Park: valet car parking; ramp access into the spa; 45,000 sq feet of spa offering plenty of personal space; access between the floors via lifts; disabled toilet facilities; shower cubicle in the ladies changing room; fully adjustable treatment beds in spacious treatment rooms; access to the fitness suite with all its floor area being on one level; two of the gym instructors have previous experience working with disabled clients; roomy and wheelchair-friendly Cafe Themis

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