You only have to look at Fraser’s crisp suit and gleaming smile to know that he’s a man who pays attention to detail.

This thought struck me when we were filming our video about how to pack a suitcase, and on the third take of Fraser’s scene, he stopped the filming again to refold the trousers I’d given him.

“I’ve got to refold these,” he said. “when I unpack a suitcase after a flight I want to change into something that isn’t creased – you can’t go around in the clothes you’ve travelled in.”

Looking down at my crumpled white shirt, I realised I should heed his advice.

Appearance has always mattered in Fraser’s line of work. He was head concierge of the five-star Conrad Hotel in Chelsea during his 17-year career in the hotel industry, before he started the travel and personal concierge service, Headconcierge.com, five years ago. As well as advising his client base of celebrities and discerning travellers, Fraser also offers advice to customers of ebookers.com, as its travel preparation expert.

For someone who considers themselves a master in the art of travelling light, I was surprised to learn some canny new tricks from Fraser: a belt wrapped around the inside of a suitcase instead of being rolled into a coil will protect the clothes inside and save the belt from creasing.

Likewise, a folded shirt can be rolled at the bottom, where it is tucked into trousers and wrinkles aren’t seen, but should be folded on top to avoid creasing. The other tip I’ll take home is to leave shoes and other bulky items at the bottom of the case at the wheel-end. Fraser explained that this stops these items sliding down and crushing clothes when you tip a wheelie bag upright.

This may be a little too finicky for some, but with the one bag rule for hand luggage still enforced by most airlines, travelling with just one compact bag will continue to be less stressful and cheaper for the time being.

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