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Where's the mini-bar? A superior double at the Queensberry hotel
The Queensberry is a pleasing prospect: a tall, 18th-century house in one of Bath’s most handsome Georgian streets. Inside, however, the aristocratic good looks faded a little, although I suspect that the “superior double” tucked away behind reception wasn’t the best the hotel had to offer.
Room No 5 was all soft browns, beiges and fawns, with square leather-covered pouffes and velvet and faux-fur furnishings. Nothing wrong with that, but I see this kind of moccacino-inspired design in too many American coffee bar chains to be impressed by it. And in a building with such a beautiful Georgian façade, it was an anticlimax — a café latte when you wanted vintage champagne.
Still, it was pleasant, soothing and quiet, with high ceilings, a huge sash window looking on to the terrace, where guests can enjoy a drink in summer, and a big, light-filled white-and-chrome bathroom with decent toiletries from the White Company.
But where were the we’ve-thought-of-everything touches? There was a digital radio and CD-player, but no CDs; a flat-screen TV, but it was small, and didn’t swivel far enough to be viewed from the sofa (and no DVD); bedside reading lights, but these were maddening, spindly contraptions that burnt your fingers when you tried to turn them off.
And of what possible use is a hotel room without a mini-bar? Room service, if you were desperate for a glass of bubbly and a bite, incurred an extra £2.50pp “tray charge”. Ouch. Still, at least the Queensberry has the sense to offer complimentary wi-fi access in its comfortable public sitting rooms.
The hotel does excel at one thing, and that’s the food in its popular restaurant, the Olive Tree. We ate excellent Cornish cod, a beautifully flavoured vegetable tarte tartin, moreish chocolate desserts, and drank a delicious, inexpensive vermentino from a well-explained wine list. The Olive Tree is elegant and convivial, and its staff are welcoming and efficient.
Breakfast was an appetising affair, with cereals, toast, pastries and a sophisticated English fry-up on offer. I just wish the “£6.50” charge mentioned in the room’s information pack hadn’t turned out to be £9 on the day. Extra costs, however small, are annoying. On top of the £190 I paid for a pleasant, if unremarkable, room, I felt I was being squeezed.
The Queensberry is an agreeable hotel run by genial people. But — restaurant aside — it didn’t live up to its prices.
Bottom line: Kate Quill paid £190 for a double room, excluding breakfast (£9pp).
Need to know: Queensberry Hotel (01225 447928, www.thequeensberry.co.uk), Russel Street, Bath BA1.
Sampling the fare: A three-course dinner for two, including wine, was £90.
Access all areas: Rooms available on ground floor, but these are not adapted for disabled users.
Best thing: The restaurant.
Worst thing: Overheated in mild weather.
Room: 6.5 out of 10.
Food: 8 out of 10.
Service: 7 out of 10.
Value: 6 out of 10.
Have you stayed at the Queensberry Hotel? Do you agree with our review? Post a Comment below
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I stayed in the Queensberry a couple of weeks ago and had an absolutely fantastic time. It is a simply gorgeous hotel - elegant and stylish. It is everything which I think a boutique hotel should be. The rooms were fabulous - all equipped with I-pod docks, state-of-the-art flat screen TVs and great fluffy bath robes!!! The bed was also to die for... massive in size with quality Egyptian cotton sheets. It was probably the best night's sleep of my life.
What I loved about the Queensberry is that it is so homely. There are a number of little drawing rooms where you can have coffee after dinner and chill out.
The staff were also immensely friendly and made us feel so welcome. They made us feel like individuals rather than just another guest.
What with the Olive Tree situated underneath the hotel, I dont think you could ask for anything more.
I would definitely recommend The Queensberry to one and all!
Annabel Warner, London, UK
My husband and I stayed at the Queensberry several years ago, before its modernising refurb. Then it was a very homely and discreet hotel, where room service was not an issue as you just helped yourself from the bar, and left a note saying what you had taken. The English Breakfast was historic, but cost considerably more than what is currently being quoted. We ate in The Olive Tree on both occasions we satyed, and had truly memorable meals. Sounds like this is one where the memories are best left unrefreshed, but what a shame.
KT, Bournemouth, Dorset
My wife and I booked into the Queensberry for her birthday in October 2005. It seemed we were treated with less importance than a large party present for the restaurant, since every champagne glass had been allocated to them and we were served our pre-dinner glass in sherry schooners. We had agreed to pay £300+ for a junior suite for the special occasion to find that we were directly over the private room allocated to this party after their meal. All the windows were open and it was like trying to sleep in a tap room until after 1.30 a.m.. To cap it all the recycling lorry came for the bottles from the restaurant below at 6.45 next morning with much loud conversation and sounds of breaking glass. We did not stay for our second night and will not return.
We agree that the food was very good - and our room would have also been very acceptable if only we could have slept in it in peace and quiet.
The only positive is that the understanding staff agreed to let us pay only 1/2 price.
Richard Holland, Market Harborough,