SEVERAL months ago, I booked a week in Amalfi through Page & Moy, flying with BMI from Heathrow. Flights were at 11.15am out and 3pm back.

Last month, Page & Moy advised me that BMI had withdrawn the service. The only alternative was easyJet from Stansted, leaving at 7.30am and returning at 11am (which meant losing the last day of my holiday). I was offered £25 “compensation”. I complained, and the operator found other flights, but the cabs to Stansted will cost me an extra £43 each way.

I feel the company should cover this cost – I would not have booked had Stansted been the only option. Marion Grant, Middlesex

Page & Moy replies: “Our booking conditions state that flight details are for guidance only and subject to alteration. Changing from one London airport to another (where flights are within 12 hours of those originally shown) does not entitle customers to cancel without penalty or qualify for compensation. We offered £25 as a goodwill gesture.”

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